Serial number, if you have a vaild serial number they will register it to a bumper and send one out to you, if you try ordering another one they will see that you were already sent one. This is the way they handled the power adapter for the original iphone 3g that was recalled.
Jesus Christ you offered NO help whatsoever, did you even read what i asked?
I asked what about refunds for those who ALREADY bought one with their own money.
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Children in impoverished countries are dying of starvation right now. And all you are doing is funneling money to Apple Corporation.
Put your money where your mouth is, sell all your Apple products, and donate the proceeds to charity. Otherwise just shut up you moron.
The data was hard proof. 0.55% of customers complained (to apple) about the reception drop issue. only 1.7% of iphone 4 owners had the balls to actually return the phone. And you people expect a recall? Do me a favor and lookup how companies calculate when a recall is worth it or not (I realize that there will be differences in protocol)
I'm not saying Apple is not at fault, but I notice a lot of people come on the forums to complain about the reception issue, instead of speaking with their wallets. If you want to be heard and you want apple to fix the issue, return your phone. If return rates were at 30...40...50... percent... you would not be getting a bumper
I've got my flame suit on, so bring it. By the way, I'm keeping my phone. Because the issue does not affect my daily use.
I LOL'd IRLThank God Steve stood up for what's right. And along those lines, I am perfectly happy with my iPhone 4 and the Bumper I bought on Day 1 and don't want Apple's money at all. I wasn't raised to take money I don't deserve. In fact, I'd like them to charge me an additional $29.00 to offset someone else's free case if that's what it takes as a gesture to show Apple how happy we are with what they do for us.
Look what we're doing to Apple. We can't let this happen.
BJ
Posted from my iPhone 4
Go to apple store and show them your phone and bumper and receive refund?
I didn't see any data?? All I heard was a CEO trying to defend his defective product. I find it sad that people on here believe every word that he says. Remember a few weeks back when there wasn't an issue? Now Apple are giving out free cases. Wake up and smell the coffee pal.
but then couldnt u just go to loads of different stores and get a refund from every single one? lol
What hard proof again? I did not see any stats. All we had was Jobs saying it was only 0.55 percent of the customers. Besides, what is the definition of the "customers" here? Does it equal the number of iPhone 4's sold so far? In the U.S. only or worldwide? Or only those who bought AppleCare? All those critical details were missing from the conference.The data was hard proof. 0.55% of customers complained (to apple) about the reception drop issue.