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[Merged] Complaints about Pre-Order Process/Technical Difficulties

T

ToastyToci

macrumors newbie
Original poster
Jun 14, 2010
11
0
AT&T gives me no option to continue when I enter my shipping address. Please help.
 
You mean I have to enter my billing address and then it will allow me to continue?
 
Read that wrong. Thought you were saying there is no place to put a Shipping Address. In that case I don't know. Refresh?
 
I'm trying. I'm hitting check-out, it's bringing me to a page where I enter my shipping address, but there is no where to continue.
 
I'm having the same problem. I get to the checkout page, and it doesn't appear to load correctly, as I have no way of continuing from there.
 
Me too - I tried it on IE and Chrome and still no button to continue or do anything else.

I'll try again later
 
Yup, me too. I already reserved on Apple.com, but was trying to see what options AT&T had.

Is AT&T offering a reserve now pay later option like Apple is?
 
Weird. I went through ATT and they never asked for my shipping address. I think it assumed that it was my billing address... Didn't have any problem with that.

EDIT: Well the first time it did do something weird when I pressed "Place Order" and it basically asked for my home number, billing address, cc info again... I think I just pressed the back button and it worked fine... I think that's what I did.
 
I don't like that the att site didn't have my current plan showing up as default - the way the apple site did (when it was working...)
 
After sitting at the page that has no "continue", I went back and forward again and it loaded up correctly (with 3 shipping options and some other options below that) and the sacred "Continue" button.

Order went through!
 
I had the same exact issue until I selected my plan, data, and text using the exsisting info already and I was able to get my order through. It appears not to many people are going through AT&T and are opting for Apple which may be the reason why the AT&T website is moving pretty quickly.
 
I FINALLY got the checkout button to appear, kept refreshing.

I'm on the premier AT&T discount for hub's work so I'm wondering if that was the issue?
 
trying to order through att as well since apple is down but when I get to plan options I see this

To keep your existing rate plan and select different
features, click Use Existing.

problem is there is no USE EXISTING button to click! WTF
 
I noticed that on ATTs checkout page when it wasnt working it said something about it being delivered starting the 24th but I had no checkout button. Now I have a checkout button and it says "iPhone will ship within 3 to 5 business days regardless of the selected shipping method." I wonder if they ran out of ones that they can ship for receipt on the 24th..
 
As I said above I had problems earlier this AM but just tried again and it worked just fine.

I did notice the change in verbiage on shipping but I think that was just because the revised page had other shipping options which no one would want (two day and overnight for a fee vs. Overnight Priority for free.)
 
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