[Merged] Complaints about Pre-Order Process/Technical Difficulties

[Krafty]

I mean, really, c'mon...

 

[darkplanets]

I think what amuses me most is the lack of patience people have these days. Is it really so hard to wait? How about ordering tomorrow? Do you really have to have it first?

It seems the problem lies more with our society than the technology.

 

[bhimpele]

Does anyone else see the word ATTENTION! in their status?

 

[Nicolecat]

LoL, the only thing you are owed is a phone when the system is working and your order is placed.

Yup...and that's what I'm talking about. doh.

 

[-aggie-]

I'd love for you to explain yourself...because you're making no sense. What am I apologizing for?

Although it is kind of hard to understand, I think he's saying you're making excuses (maybe a better phrase then apologizing) for Apple's incompetency, when Jobs wouldn't accept excuses from his own staff.

 

[b_scott]

Who's choice was it to waste 5 hours of their time preordering a phone?

this. do people think pre-orders are going to sell out? you have a week to do this.

 

[tatyiona]

I ordered from premier at 5 and mines says processing

 

[thelatinist]

Denial is not just a river in Africa.

Homophonic puns really don't work on line.

 

[bhsu21]

Who's choice was it to waste 5 hours of their time preordering a phone?

exactly, who decided to try for 5 hours? Apple is still happy

 

[aristobrat]

http://www.boygeniusreport.com/2010/06/15/att-stores-network-down-as-well/

Quick heads up, but we’ve been told not only is Apple’s online store buckling under pressure, as is AT&T’s site, but even AT&T’s internal network, the one in stores is having trouble.

 

[-aggie-]

Homophonic puns really don't work on line.

Hey, who you calling homophonic?

 

[motty2307]

I ordered from AT&T Premier @ 5 am EST. Got the confirmation almost instantly and when I checked the "order status" to make sure it went through it said "processing." I tried the link provided in the forums a little later and it had a "1" in for everything in columns "quantity ordered" and "quantity backordered."

Not sure if I should be happy that it went through, or bummed because it says backordered.

 

[vkramer]

I ordered my wife's at 7:30am EST - hers says processing.
I ordered mine at like 7:45 EST - says "PENDING".

wtf.

both preordered from ATT as Apple store was brought down at that time.