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Mexican Carrier Executive Claims iPhone 4 Hardware Revision Coming by End of September

WiiDSmoker said:
Why as a consumer should you give care if Company X makes money/profitable?
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Because (economics 101) if a company is enjoying a string of successes and devices sell in large quantities, the price to consumer has more potential to reduce. Additionally a profitable company has more money to invest in R & D and further develop new products and technologies which are then bought to market.

D'oh! (?)
 
Apple will not release a modified iPhone 4. Why? Because all the buzz has died down and the iPhone 4 is still selling like hotcakes. A hardware revision would bring all that negative press back again and undoubtedly ignite a slew of class action lawsuits against Apple for selling a "defective" product. After all, they told everyone that fewer than 1% of their customers were experiencing issues. Those kind of numbers do not justify a hardware modification, which would be tantamount to an admission of guilt on Apple's part.

No hardware modification coming. It makes absolutely no business sense. An accelerated iPhone 5 schedule, however, makes much more sense and I wouldn't be surprised to see an iPhone 5 "world phone" in January integrating CDMA and GSM technologies into a single unit. This would allow Apple to re-design the antenna, perhaps putting it back inside the case, and the integration of GSM and CDMA chipsets/antennas may give Apple a much needed reason for why the iPhone 5 will not be as thin as the iPhone 4. All of the ingredients are coming together quite nicely for an iPhone 5 launch early next year.
 
ugahairydawgs said:
SHOCKING!!!

Well...not really.

And anyone who thinks they can trade in their i4 for a revision model can keep dreaming.
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There are certain EU guidelines Apple has to follow. One of them says the buyer is entitled to a properly working product. If Apple releases an updated version that resolves a certain issue this would automatically mark the former version as defective. According to a particular EU guideline this would mean you can trade in for a revision model since that model is considered to be a properly working version. This also shows why it is very unlikely this rumour is true.
 
WiiDSmoker said:
Why as a consumer should you give care if Company X makes money/profitable?
Click to expand...

I assumed this was self evident...

When Company X makes more money, they can spend more money developing and researching better products; thus, the consumer will get a better end product.

I personally haven't had the antennagate "issue", so I think I'll just leave this thread now. I don't know why I came here to start. :apple::apple::apple:
 
BruiserBear said:
That video is completely nonsense. The Gizmodo article he links to is from July 14th. Nothing in that article is true.
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Also nonsense because in under 20 seconds, he drops two bars. Strikingly similar to what a non-cased iPhone 4 does in that timeframe, don't you think?
 
Apple should fix it. I hear so many of my friends and family who already own iPhones don't want the new one because they "heard" the antenna doesn't work.

It might piss off some who already bought, but not fixing would be a bigger disservice to future customers.
 
Typical

That´s the classic behavior of mexican either politicians or business people: They tend to say whatever it takes without any official information just to push up sales. Don´t take him seriously. He´s clueless. Stay on Apple´s official spokeman might say.
 
mutantteenager said:
I think they're more likely to just put the bumper in the box, than change the design.

If they augment the phone so that it 'fixes' the problem, all those people with an existing phone will complain that they have a lesser product, and a class-action will follow in some locale, enough to cause further bad PR for Apple.

They'd also be admitting that there was a problem after all. Considering the bizarre lengths they went to to deny it, blaming others and then the customer, only to be roundly trashed in the media. I think leaving it as it is, is strangely the best option.

IMHO, if the phone doesn't work as a phone, they should probably call it something else.
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The problem was never denied, it was called a 'non-issue' which is a different thing. Antennuation of signal caused by resistance from whatever source is nothing new, and only affected a tiny minority of users. The fact remains that the iPhone 4 has a better signal than the 3GS, so it is a non-issue. That some people experience this problem it was never denied, and by issuing a free case to those who wanted it, those with a problem were either placated or should at that point have returned the device for a full refund and bought an alternate device, which would have shown in apples quarterly figures.

Apple blamed no one else - they did lambast the media for blowing a minor problem completely out of proportion. They gave a press conference after properly investigating the reports and considering their response, rather than giving a public knee jerk reaction and clearly explained the logic, the design and the solution for those who did experience a problem in low reception areas.

The phone does work as a phone, and does so brilliantly. Do you own one of these devices, or are you just a sheep blindly bleeting the rantings of ridiculous media hype.

If this was a universal problem, and a serious one, the device would have been withdrawn from sale and all users would have returned the device as unusable.

Context. Perspective. Common sense.
 
Better to die than become notorious.

Apple needs to fix the antenna issue meaning needs to come up with a new design/iPhone 5, whatever. Period.
 
dyn said:
There are certain EU guidelines Apple has to follow. One of them says the buyer is entitled to a properly working product. If Apple releases an updated version that resolves a certain issue this would automatically mark the former version as defective. According to a particular EU guideline this would mean you can trade in for a revision model since that model is considered to be a properly working version. This also shows why it is very unlikely this rumour is true.
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Actually - that's wrong. You have a window after purchasing a device (normally stated by the retailer) to return a product as faulty (or more specifically "not fit for purpose"), if after this time you return the product and it functions as at date of purchase, you have no case to claim. This is not the same as a product guarantee or a warranty, both of which refer to parts and functionality and would only entitle you to repair, replacement or possible refund/credit note if the damage wasn't caused by end-user action.

Otherwise, every consumer in Europe would trade in their "faulty/old" device for every new product revision free of charge ad infinitum.
 
celo48 said:
Better to die than become notorious.

Apple needs to fix the antenna issue meaning needs to come up with a new design/iPhone 5, whatever. Period.
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I've had my iPhone 4 for awhile now, and I really don't know what to say anymore besides "What antenna issue?"
 
celo48 said:
Better to die than become notorious.

Apple needs to fix the antenna issue meaning needs to come up with a new design/iPhone 5, whatever. Period.
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Nothing to fix, 99.5% of users don't experience this issue, that's sort of the point. The antenna isn't 'broken' or inherently 'flawed', some phones experience a fault, as is the nature with all mass produced electronic devices. Customers who aren't happy can have a refund, a replacement or a free case which should prevent the issue from occurring. What more can any manufacturer/retailer do?
 
The iPhone has two manufacturing flaws. The first is that you can dramatically reduce reception by touching one spot on it. The second is that it is primarily made of glass making it relatively fragile and lacking inherent structural cushioning (unlike a softer material like plastic). Both issues are solved by putting the phone in a case. If you have any expectation of your iPhone 4 lasting a full year, you need to put in a case. Fixing the antenna "issue" still leaves you with a fragile phone. You have to case it anyway.

By the way, I got the iPhone about three weeks ago. I live in NYC, my phone is in a case from day one, and I get less dropped calls than I did with my Blackberry Bold. Not zero drops, but I've always gotten dropped calls with Blackberries in NYC since I shifted to AT&T three years ago. Sound quality on the iPhone is great as well.
 
TallManNY said:
The iPhone has two manufacturing flaws. The first is that you can dramatically reduce reception by touching one spot on it. The second is that it is primarily made of glass making it relatively fragile and lacking inherent structural cushioning (unlike a softer material like plastic). Both issues are solved by putting the phone in a case. If you have any expectation of your iPhone 4 lasting a full year, you need to put in a case. Fixing the antenna "issue" still leaves you with a fragile phone. You have to case it anyway.
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That's your opinion, other engineers would argue that the internal structure, flexible nature of the material in the external banding and strengthening of the glass negate all of your assumptions. You can break anything if you try hard enough. I'm constantly dropping mine - yes, I have chipped the external banding, but the glass is fine. PS. NO matter where/how i hold my iPhone, there is no degradation or loss of signal - haven't found another user with this issue to date, but every time i meet up with a friend with a new iPhone, we give it a try. Not saying the problem doesn't exist for some people, but to say it's an inherent flaw in the design is obviously not true, or all users would experience this at all times.

Edit: i've had more plastic devices shatter and smash on me than glass ones, so I'd also argue against your glass = flimsy argument.
 
if that's the case i'll drop mine on purpose and get a replacement ^^

+ i call it design FAIL if u need a case to get everything out of your phone. ive always hated and will continue to hate cases, and who is apple to tell me to use a case (which usually costs money) to use their phone
 
I did not say there is an antenna issue. I said Apple needs to fix antenna issue. Technically it may not be there but in most people's eyes, there is a flaw and because of this a lot of people do not buy the new iPhone 4!

Apple needs to get rid of this one way or another.
 
I just kind of assumed this is what they were doing it makes no sense to offer the case program til september 30th if you are not going to make change at the end of september 30th. Otherwise they could have just said everyon who bought an iphone4 at launch gets a case otherwise buyer beware.
 
iphone 4 fix... sigh what will keep me from upgrading? i don't want it but YES I DO.
 
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