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I downloaded manually from Microsoft as well. Might be worth checking the applications, if you 'get info', check that the "Open in low resolution" box isn't checked - it was checked and greyed out previously.

still checked and greyed out here... The only MS app where it's not checked and greyed out is Outlook - and I don't have a license for that (using home and student here).

Anywho - apparently, MS pulled it again from Autoupdate - and the reason for that is pretty obvious: it doesn't fraking work.
 
manually updated and it's definitely an improvement. it's still not 100% (i.e., they missed some of the icons), but its MUCH more usable.

and for the record, I'm SHOCKED that MS got this done as quickly as they did. good for them. :D
 
I'm confused. I installed all of the updates and nothing looks any different. I checked and it's running Word 2011 14.2.4.
 
see if "open in low resolution" is unchecked, it should be unchecked to work. this update works for me fine, but it's not 100% retina compatible.
 
Applied update direct from Microsoft, no change. "Open in Low Resolution" is still checked and grayed out. Rebooting didn't help.

Nice job, MS.
 
WTF? Locked in low resolution mode?

My Word looks the same and is locked in low resolution mode? What gives
 

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i tried restarting. no change for me. running word 14.2.4 and ML 10.8.2.

I'm guessing MS's update worked and then Apple broke it again with ML 10.8.2. Should be fixed fairly soon - if scaling now works, it's probably just a matter of ticking some box before compilation.
 
I'm guessing MS's update worked and then Apple broke it again with ML 10.8.2. Should be fixed fairy soon - if scaling now works, it's probably just a matter of ticking some box before compilation.

It didn't work for me and I'm still on 10.8.1.
 
I am running 10.8.2 and it works for me, so it's not 10.8.2 breaking it.

Edit: My Low Resolution Box is NOT checked (as you would assume.)
 
If you've installed the 14.2.4 update and still don't see retina graphics, it's because OS X is caching Office's .plist files. You can either copy/paste the Word, Excel, PowerPoint .app files and delete the originals, "touch" the .app files in Terminal, or try logging out and then back in to get OS X to reload the .plist files again.

It's similar to the method used to force the high resolution mode on Chrome, Eclipse, etc, when the MBPr first came out, and some apps didn't have the NSHighResolutionCapable key in the .plist yet.
 
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If you've installed the 14.2.4 update and still don't see retina graphics, it's because OS X is caching Office's .plist files. You can either copy/paste the Word, Excel, PowerPoint .app files and delete the originals, "touch" the .app files in Terminal, or try logging out and then back in to get OS X to reload the .plist files again.

It's similar to the method used to force the high resolution mode on Chrome, Eclipse, etc, when the MBPr first came out, and some apps didn't have the NSHighResolutionCapable key in the .plist yet.

I completely rebooted, no change. "Open In Low Resolution" still checked and grayed. I tried manually editing the plist file. No effect. (The file *is* setting the NSHighResolutionCapable key to true, BTW.)
 
If you've installed the 14.2.4 update and still don't see retina graphics, it's because OS X is caching Office's .plist files. You can either copy/paste the Word, Excel, PowerPoint .app files and delete the originals, "touch" the .app files in Terminal, or try logging out and then back in to get OS X to reload the .plist files again.

It's similar to the method used to force the high resolution mode on Chrome, Eclipse, etc, when the MBPr first came out, and some apps didn't have the NSHighResolutionCapable key in the .plist yet.

Duplicating the app and tossing the original worked for me. Thanks!
 
If you've installed the 14.2.4 update and still don't see retina graphics, it's because OS X is caching Office's .plist files. You can either copy/paste the Word, Excel, PowerPoint .app files and delete the originals, "touch" the .app files in Terminal, or try logging out and then back in to get OS X to reload the .plist files again.

It's similar to the method used to force the high resolution mode on Chrome, Eclipse, etc, when the MBPr first came out, and some apps didn't have the NSHighResolutionCapable key in the .plist yet.

You're right - that WORKED. Just touched the files in the terminal app and now everything looks a crapload better. Still not perfect (well, the text does, just not the menus - some of the icons apparently haven't been updated).
 
It is impressive that lots of Mac users here write bad things about Microsoft and then they can't even update the software by themselves, like... they click automatic and they think it's done. Then they complain it doesn't work.

IDIOTS

You're the problem.

No they're not. Microsoft screwed their update even when downloaded manually. And it shouldn't even have to be downloaded manually in the first place.

The update should have forced the re-reading of the plist file, Microsoft didn't do it.

If you're just here to insult Mac users for no valid reason, go away please.
 
Like I said earlier -- worked fine for me. Not sure if a post a few up from mine here is right about needing to "touch" the app so OS X doesn't use a cached plist. But here's what all of my stuff looks like (attached). Obviously, the one with the Word menu is post-update, the Installer menu is right before the update, and the info window shows the data some of y'all seem interested in (i.e., the low res box).
 

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