Sorry - that wasn't clear, since you quoted the entire reference to the Newsweek article - not just the quoted quote.
But, to assume someone is a dunce because he works at Microsoft isn't a reasonable statement.
You might as well quit while you're behind, you went through the trouble of quoting Daniel Lyon's biography, and its pretty clear the last quote was what Goona was referring to... not the article as a whole.
Regarding the "unicorn tears" bit, I was surprised the Lyons would have sent such a sarcastic barb in an article... but, seeing that it was a Microsoft general manager for brand marketing, like Goona, my exact thought was "of course". I technically agree that he may not be a dunce and that he may not be a dunce FOR working at Microsoft, but I can appreciate the sentiment. David Webster's quote makes him
sound like an
idiot. If he truly believes what he said, he's part of the reason Microsoft has been failing with their brand image. If however, as I believe, that his cynical statements are part of a carefully orchestrated PR campaign designed to eat away at Apple's appeal to the middle-class... then its simply what he's supposed to be doing. The "PC bigot" versus "Mac bigot" thing is such an easy response to invoke, especially with sarcasm. My brother-in-law's wife just got an iMac, and they're switching, but he's resisting a bit. But, its the "familiar" vs "unfamiliar" thing that's at fault, and not necessarily the "better" vs "worse".
It doesn't take away however, that the statement sounds stupid from any other angle. Apple machines are approaching the challenge of a laptop from a different angle than makers like Dell and HP, and while many customers simply get sucked in by the "halo" affect or the sheep mentality (I respect X, so if he buys a Mac, then I will), others realize that the "experience" of ownership is
simply better and less complicated. Moreover, the COST of ownership may actually be better in the end.
For OS X era computers, I owned a Mac G4 tower (pre-OS X, but upgraded), and then bought a Dell mini-tower, then a Dell Inspiron laptop, then a Powerbook, then an iMac, then a Macbook. Now all the PCs in my house have been replaced with Macs, and my user experience has gone from a struggle, to one of "no problems". The only difficulty I went through, was installing a 1TB hard drive into my iMac, but all said and done... it went smoothly.
I've gotten such good support from the Apple store, that half the time I'm thinking something is "wrong" and that tech support was supposed to be much more difficult. My mother who owns a Dell still (I got her to buy it from the outlet for super-cheap) is still considering a new iMac someday, but because she uses the computer so little... the irritating problems are not that pronounced, but they're there.
~ CB