That's my feeling about the Surface Pro 4 at least. No first hand experience with the earlier models.
But so far, we had problems including the front camera not functioning on one of them, and the microphone not working on another. Still another had issues running external displays reliably. (You never knew when one of the displays would fail to detect and just remain blank. Substituting another Surface Pro 4 with the same cables and displays worked fine - so had to be something with the hardware in one of them.)
And yes, with no solid surface to sit it on - it stinks trying to use it as a regular laptop with the keyboard cover. It's ok as a tablet - except I don't want to be limited to using it that way, or else I'd rather just have the iPad.
But so far, we had problems including the front camera not functioning on one of them, and the microphone not working on another. Still another had issues running external displays reliably. (You never knew when one of the displays would fail to detect and just remain blank. Substituting another Surface Pro 4 with the same cables and displays worked fine - so had to be something with the hardware in one of them.)
And yes, with no solid surface to sit it on - it stinks trying to use it as a regular laptop with the keyboard cover. It's ok as a tablet - except I don't want to be limited to using it that way, or else I'd rather just have the iPad.
After using Surface pro 1 to 4, my thought is still the surface requires a solid surface to run effectively. I still go back to the laptop after a while. furthermore, I had so many bad hardware issues that I have given up on it. Lastly, i have gone to other vendors for the same thing. i figure why i am paying MS when i can get the same product with HP/Lenovo etc. anyhow. just IMO.