Music - Missing Features, Bugs, Issues & Troubleshooting

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ErikGrim

macrumors 601
Original poster
Jun 20, 2003
4,228
2,768
Brisbane, Australia
Catalina B3 - Music 1.0.0.282
Catalina B4 - Music 1.0.0.317
Catalina B5 - Music 1.0.0.341
Catalina B6 - Music 1.0.0.355
Catalina B7 - Music 1.0.0.368
Catalina B8 - Music 1.0.0.386
Catalina B9 - Music 1.0.0.416
Catalina B10 - Music 1.0.0.421
Catalina B11/GM - Music 1.0.0.426
Catalina 10.15.1b1 - Music 1.0.1.22

Catalina 10.15.1b2 - Music 1.0.1.33


Missing Features

  1. Column browser
  2. Internet radio (old style streaming stations)
  3. Filter playlists (search in playlists) View -> Show Filter Field (does not persist between switching playlists)
  4. Multiple library selection (option clicking when opening the app).
  5. Can't keep files where they are when importing new music Working if unchecking Copy Files to Music Media folder in preferences
  6. Can't import old iTunes library except once when updating to Catalina place copy of old iTunes library in "music" folder and hold option key to choose the library to open it and import
  7. Album/song view: Can't view albums in place. Music has a separate page for every album. Artist view can view them in a list.
  8. Can't view a bigger version of the album art from Now playing. (in iTunes you could cmd + click to open a bigger artwork. This was separate from the mini player which wouldn't resize quite large and won't open in iTunes full screen)
  9. Gestures missing in Apple Music (compare to iTunes Store where gestures still work)
  10. According to marketing material, playlist sidebar is meant to have icons based on album art or custom - coming in future update. Still nothing in 1.0.1.x.
  11. In song view, the options to "always show artwork" and "sort by artwork" have been removed
  12. No option for setting grid size in album view. ie in Mojave I have 13 albums on each row, in Catalina only 5. Makes scrolling through library tedious
  13. No way to rename playlists inline either from the sidebar or in playlist title on main page. When clicking rename or double clicking, a new dialog box with text box to edit the name pops up. Seems very kludgy.
  14. The iOS iTunes Remote app doesn't work yet with the Music app.
  15. Sharing library / playlists on local network are not available in Music preferences - moved to system preferences - sharing pane.
  16. XML files are no longer generated for "sharing info" to other apps but can still be created via "Export Library"
  17. Ripping old CD's into "Music" does not seem to add Artwork - requires manually adding artwork
  18. Some of the advanced playback features (for example Sound Check, Equalizer settings, Volume Adjust and Start/Stop) are not working when AirPlay playback is enabled.
Bugs
  1. Library can disappear completely (see troubleshooting)
  2. Crash on deleting multiple playlists (iCloud syncing issue?)
  3. Locks up on Updating Cloud Music Library
  4. Album art can be missing both in local/iCloud playlists
  5. Can't uncheck Update Album Art
  6. Views and sorting settings for playlist are not saved through restarts (fixed in b5)
  7. Error 9309 on opening after force quit/crash
  8. Genius results can’t be updated right now. An Unknown error occured (18004) (4001). This also happens in iTunes under Catalina so looks like a server side error.
  9. Consolidate files does not works: the files are not copied to the Media folder (fixed in b8)
  10. Logged out of Apple Music. No way to sign in. When trying to sign up with a plan, get a dialog that says I am already a member. Then get shuffled to the genres you love screen with the next button obscured by the Apple Music ad.
  11. Does not connect to Apple servers to collect iTunes Match data.
  12. See All (top songs/albums etc.) on artist page doesn’t do anything
Issues
  1. AppleScript / Scrobblers / Keyboard remote apps addressing “iTunes.app” no longer working
  2. Remote app (iOS) not working
  3. Filter field is ugly. Shows redundant "Filter text" label and takes up too much space. Does not persist between switching playlists.
  4. Back button is ugly. Redesigned in 1.0.1, but still a single button on same spaced line as "Filter text"
  5. Loading the library can take a long time, especially after a force quit. Even on SSD.
  6. The stoplights buttons are aligned too far to the left
  7. The hover zoom in Apple Music is blurry on non-retina screens Hover effect removed in b6
  8. Same font weight and tighter kerning for both primary/secondary text (instead of say Bold artist, regular title) in Apple music. Only differentiation is font colour/brightness. Harder to read and scan.
  9. Beachball when switching to any library view or playlist for the first time (SSD).
Troubleshooting
  1. To rebuild your library, try deleting ~/Library/Preferences/com.apple.Music.plistthen
    1. Move your music out of the Music folder and delete everything left in it.
    2. cd ~/Library and remove any folders that have Music or iTunes in the name
    3. cd ~/Library/Caches and delete any folders with Music or iTunes in the name
    4. Reboot
    5. Put your music folders back where you had them before. You may need to Import your music again to let the Music app organize them in a way that makes sense to it
  2. OR:
    This Applescript will force playlist re-build from original "iTunes Music Library.xml"
    https://github.com/dimecho/iTunes-Catalina
  3. Music Store can be enabled under view and in preferences.
  4. Pseudo column browser under Artists (Library > Edit)
  5. Home Sharing has moved to the Sharing pane in System Preferences.
  6. Some sync issues in Music fixed by installing ItunesAccess https://forums.macrumors.com/threads/has-anyone-gotten-an-ipod-shuffle-2nd-gen-to-work.2196567/
  7. Switching all your playlists (back) to song view is quicker if you add a keyboard shortcut (System Prefs -> Keyboard) to this View item:
  8. Screen Shot 2019-10-18 at 11.04.59.png
  9. For now, your best solution is probably to just install iTunes again.
New welcome features:
  1. New top bar
    Screen Shot 2019-09-12 at 12.53.41.png
  2. Indented selection of playlists


Wiki post, please add and edit.
 

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matt_and_187_like_this

macrumors regular
Dec 8, 2015
135
334
Gestures missing
Annoying "back" button that takes up too much space
Playlists still not figured out (list is uninspired)
Apple Music integration not improved over previous version
 

colinwil

macrumors regular
Nov 15, 2010
185
68
Reading, UK
Catalina B3 - Music 1.0.0.282
  1. Library can disappear completely - anyone have a fix for this?
I had this - after upgrading from Beta 2 to Beta 3. All music and playlists gone - a heart-stopping moment.

After much experimentation I found I could fix it by simply deleting ~/Library/Preferences/com.apple.Music.plist.

Anyone else with this problem, please give this a try and report back...
 
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rishi.talreja

macrumors member
Jan 6, 2014
45
28
Mumbai, India
More issues:

  • No multiple library support
  • Can't keep files where they are when importing new music
  • Can't import old iTunes library except once when updating to Catalina (my Music library messed up and I found out I couldn't import after deleting and deciding to start over)
  • Can't view albums in place. Music has a separate page for every album.
  • Can't view a bigger version of the album art from Now playing. (in iTunes you could cmd + click to open a bigger artwork. This was separate from the mini player which wouldn't resize quite large and won't open in iTunes full screen)
 
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mvdw84

macrumors newbie
Jul 30, 2010
15
3
Canada
I had this - after upgrading from Beta 2 to Beta 3. All music and playlists gone - a heart-stopping moment.

After much experimentation I found I could fix it by simply deleting ~/Library/Preferences/com.apple.Music.plist.

Anyone else with this problem, please give this a try and report back...
My music library and playlists all disappeared - looked at this folder above and I don't even have a file with that name.
 

Mpedroza90

macrumors newbie
Sep 24, 2016
7
3
Houston, Texas
I continuously get "The folder containing “Music Library” cannot be found, and is required. Please choose or create a new music library." when I click on choose library, it doesn't allow me to select my previous iTunes library. Anyone find a fix for this? I tried deleting the plist and it did not work
 

nollimac

macrumors 6502
Oct 10, 2013
268
14
Was disappointed to find no Internet radio and could not play songs from my old iPod...that's won't make Music fly. It also didn't separate the two albums on the iPod and just bunch them up into one list of mp3 files.
 

ErikGrim

macrumors 601
Original poster
Jun 20, 2003
4,228
2,768
Brisbane, Australia
After much experimentation I found I could fix it by simply deleting ~/Library/Preferences/com.apple.Music.plist.

Anyone else with this problem, please give this a try and report back...
Deleting this file and restarting did not restore my iTunes library. I now only have an offline iCloud library :/
 
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geminicon

macrumors newbie
Jul 15, 2019
8
1
Phoenix
Deleting this file and restarting did not restore my iTunes library. I now only have an offline iCloud library :/
My iCloud Music Library will not even load; it just stays at the "Loading" page. I left it open over an hour earlier and nothing loaded. I have a large library but when the beta was first installed it did not take long.
 

jlgg

macrumors newbie
Apr 5, 2016
11
3
A few more for your list

  • In song view, the options to "always show artwork" and "sort by artwork" have been removed
  • “Sort by” options don’t stick upon relaunch of app. ie in album view, sort by title reverts to sort by year upon relaunch
  • No option for setting grid size in album view. ie in Mojave I have 13 albums on each row, in Catalina only 5. Makes scrolling through library tedious
 
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ErikGrim

macrumors 601
Original poster
Jun 20, 2003
4,228
2,768
Brisbane, Australia
A few more for your list

  • In song view, the options to "always show artwork" and "sort by artwork" have been removed
  • “Sort by” options don’t stick upon relaunch of app. ie in album view, sort by title reverts to sort by year upon relaunch
  • No option for setting grid size in album view. ie in Mojave I have 13 albums on each row, in Catalina only 5. Makes scrolling through library tedious
Thanks, added. Everyone is able to edit the wiki post, so feel free to edit and add :)
 

rishi.talreja

macrumors member
Jan 6, 2014
45
28
Mumbai, India
Deleting this file and restarting did not restore my iTunes library. I now only have an offline iCloud library :/
Welcome to the club! I've had the same problem and have not been able to fix it using any means so far. I've tried deleting the pref file, the music library itself, music cache (which is what caused my library to go bonkers in the first place) and a combination of all of these. But my music app remains to this day just offline iCloud tracks even though I have a 300gb iTunes library, none of the mp3s are actually referenced. I'm waiting for the GM release to downgrade to Mojave backup and then update again to avoid all this.
 
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billgr0248

macrumors newbie
Mar 14, 2018
11
0
Maybe this has been addressed elsewhere but I didn't see it. When I view the albums in my library MANY of the SONGS have a download icon...some of them have 2. Is there a convenient way to eliminate all these duplicate outside of selection each one individually, selecting delete from library & then hide?
 

Xyth

macrumors newbie
Jan 31, 2018
2
2
Aotearoa
Does Artist View still have those round images next to each entry in the list of artist names? Hoping not because they're hardly ever accurate and can't be changed manually.
 

matt_and_187_like_this

macrumors regular
Dec 8, 2015
135
334
Not a bug nor an issue, more a feature request:

Idea to improve visibility and usability of Beats 1 service:
Split Beats 1 and Radio Stations into own categories. Right now you click on Radio and see mostly Beats 1 content anyway, but not the On Demand section. More to explore all the way to the bottom of the page does not only look weird but has just two categories. The Station part is basically empty with only a carousel of featured stations.
Maybe add a "Live" Button right into the left column next to the Radio for quick access to the Beats 1 live stream.
 

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The first post in this thread is a WikiPost, and can be edited by anyone with the appropriate permissions.