My iPhone 3g water damage replacement story

[samcraig]

And if you knew your inside dots were white and for some reason they came out and told you they were red you could 1) ask to see it open 2) open it right there and call them on it 3) let everyone know about their practices. In this hypothetical situation. It's not the human component I'm worried about but the corporate element that might compel people to be dishonest about something.

Logic Fail. You don't need to know if your dots are white or red for 1) - you can ask whether you know or not ahead of time. 2) again - you can have them open it up in front of you (same as 1) and 3) you can do that anyway. You don't even have to be telling the truth as proven on this message board

 

[TMar]

The point is I don't believe that the accident caused the sensor change, I have never checked it before but due to the small volume of water being released onto a flat surface with nothing restricting the flow off the sides of the nightstand I figured it was NOT the cause of my sensor change. So more like " other than the time I bumped into a car I have never been hit by a car so the bruise on my leg should not mean I have a broken leg"

Way to prove our point. Bruised leg and broken leg, both forms of damage. You you are saying that you damaged your phone, you just didn't break it.

 

[Boner4iphoner]

Way to prove our point. Bruised leg and broken leg, both forms of damage. You you are saying that you damaged your phone, you just didn't break it.

Oh so if I have a scuff on the case and the headphone Jack stops working them clearly the scuff caused the fault thus only iPhones in pristine condition should be allowed for return?

 

[samcraig]

Oh so if I have a scuff on the case and the headphone Jack stops working them clearly the scuff caused the fault thus only iPhones in pristine condition should be allowed for return?

Scuffs don't void a warranty.

You admit you had an accident. Consider yourself lucky you got a return. Leave it at that.

But there's no reason to open the phone to prove your point. Nor is putting paper over your sensor.

In the eyes of "righteousness" and morality you score epic fail. It's cool. Move on.

 

[camarobh]

This quote says it all

"It's not the human component I'm worried about but the corporate element that might compel people to be dishonest about something. "

It's people like you that force honest people like me to pay more for the products we want. I don't believe that the "corporate element" ever justifies me being dishonest.

 

[TMar]

Oh so if I have a scuff on the case and the headphone Jack stops working them clearly the scuff caused the fault thus only iPhones in pristine condition should be allowed for return?

Lets see, a scuff on the plastic versus enough water on the electronics to trip the sensor. Wow your clever.

 

[Boner4iphoner]

Logic Fail. You don't need to know if your dots are white or red for 1) - you can ask whether you know or not ahead of time. 2) again - you can have them open it up in front of you (same as 1) and 3) you can do that anyway. You don't even have to be telling the truth as proven on this message board

Asking them to show you the dots is only a hypothetical possibility and they probably would not do that as the area where they open them up is probably restricted to employees. Nitpicking aside I would rather be an informed consumer.

Don't forget as great as apples products are and as friendly as the associates who work there are, they are still a publicly traded company with shareholders to please and corporate bonuses to be had and all that money can lead to greed. Sometimes people have to violate arbitrary contracts to prove wrongdoing, for the greater good. There must be safeguards and watchmen to prevent fraud and wrongdoing. Not saying I'm a hero or even a good guy but if something shady was happening behind the scenes like there was an eyedropper of water behind the counter or something I would want to know.

 

[noobinator]

The lengths people go in order to cheat the system....
Oh well, I don't mind paying more every year because thousands of people like you take advantage and lie.

I wish they would have ripped your wipe piece of paper out and ripped up your warranty and threw you out of the store.

 

[-aggie-]

Oh so if I have a scuff on the case and the headphone Jack stops working them clearly the scuff caused the fault thus only iPhones in pristine condition should be allowed for return?

OP, I'd stop wasting my time arguing in this thread. We've seen all these same arguments in various other threads. One person says they should be able to get their iPhone fixed even if the water sensors tripped. The next person bites their head off about how they tripped the water sensors and Apple has the right to void their warranty. Then someone else says they can trick the system and Apple won't know they tripped the water sensors. Then someone else bites their head off about their dishonesty. Of course, sometimes the snipes go the other way. So, for your sake, I'd just move along. Maybe post a new MMS thread? j/k

/thread

 

[camarobh]

"Sometimes people have to violate arbitrary contracts to prove wrongdoing, for the greater good."

That's ripe. What is an "arbitrary contract" and why do you get to choose to "violate" it? Because you spilled water on your phone, tried to cover it up, and then got lucky at the Apple store?

Unbelievable.

 

[camarobh]

The lengths people go in order to cheat the system....
Oh well, I don't mind paying more every year because thousands of people like you take advantage and lie.

I wish they would have ripped your wipe piece of paper out and ripped up your warranty and threw you out of the store.

I do mind paying more. However, I whole-heartedly agree that they should have thrown him out of the store once they discovered the piece of paper he used to try to defraud Apple.

 

[Boner4iphoner]

Lets see, a scuff on the plastic versus enough water on the electronics to trip the sensor. Wow your clever.

I'm sorry I didn't realize that the test dots were directly integrated with the electronics. Wait they aren't, the only thing they prove is that the SENSOR has been exposed to water, and possibly just humidity.
God you people are smug.

 

[noobinator]

I'm sorry I didn't realize that the test dots were directly integrated with the electronics. Wait they aren't, the only thing they prove is that the SENSOR has been exposed to water, and possibly just humidity.
God you people are smug.

YOU SPILLED A GLASS OF WATER ON YOUR PHONE

 

[Boner4iphoner]

I do mind paying more. However, I whole-heartedly agree that they should have thrown him out of the store once they discovered the piece of paper he used to try to defraud Apple.

They didn't discover the piece of paper clearly. If they had I wouldve admitted defeat and left.
HOWEVER may I remind you that I actually did have a valid exchange, whether I knew it or not. So how am I costing you more money?

 

[samcraig]

Asking them to show you the dots is only a hypothetical possibility and they probably would not do that as the area where they open them up is probably restricted to employees. Nitpicking aside I would rather be an informed consumer.

Don't forget as great as apples products are and as friendly as the associates who work there are, they are still a publicly traded company with shareholders to please and corporate bonuses to be had and all that money can lead to greed. Sometimes people have to violate arbitrary contracts to prove wrongdoing, for the greater good. There must be safeguards and watchmen to prevent fraud and wrongdoing. Not saying I'm a hero or even a good guy but if something shady was happening behind the scenes like there was an eyedropper of water behind the counter or something I would want to know.

YOU don't need to give me a lesson in ethics or morals or the greater good. Nitpicking aside? No thanks. Happy to NITPICK - your logic is as flawed as your morals. Again - you lucked out - be happy about it. Trying to justify it here is only making you look obnoxious.

You're not saying you're a hero. Well that's damn good. But you must think you're pretty clever and ready to condescend on any Genius who dares stand in your way.

Karma's a bitch....

 

[TMar]

I'm sorry I didn't realize that the test dots were directly integrated with the electronics. Wait they aren't, the only thing they prove is that the SENSOR has been exposed to water, and possibly just humidity.
God you people are smug.

Are you that dim? Water has to go past the electronics in both ports to get to the sensor.

 

[Boner4iphoner]

YOU SPILLED A GLASS OF WATER ON YOUR PHONE

It wasn't on my phone it was near my phone.

Ok you guys win. I'll leave your precious little forum alone and walk away with a reinstilled belief that mac people... Or maybe just forum people, are just the way the world sees them as pretentious a*holes. No matter you guys don't care about my opinion. After all you all have so many posts under your Internet belt you must be an expert on technology AND morality.

Hurrah hurrah the guy who vicously scammed your precious apple is leaving.

I hope you all get caught in a rainstorm and have your warranties voided.
And then fall onto a bullet.

 

[TMar]

It wasn't on my phone it was near my phone.

I didn't hit that car, I just got near it. I don't know how his paint got on my bumper. You said yourself you woke to find the glass spilt near your phone. Upon inspecting you saw that the water sensor was tripped. Yet you tried to cover it up even though you didn't do it.

EDIT: Plus this. "I have a case on my iPhone and it was working fine so I assumed the extent of the water was superficial."

It was superficial but you didn't get any water on your phone.

Go find a tall building.

 

[camarobh]

They didn't discover the piece of paper clearly. If they had I wouldve admitted defeat and left.
HOWEVER may I remind you that I actually did have a valid exchange, whether I knew it or not. So how am I costing you more money?

A. Your phone was working fine.
B. You spilled water on the phone
C. Your phone wasn't working fine.

Just because they didn't find your attempt to defraud them doesn't mean you didn't do it. This is pretty simple. Your phone worked, got wet by your action, and then didn't work. You attempted to defraud Apple by covering it up. They didn't find it, but you were lucky that they looked inside your phone and decided to exchange it. If you hadn't spilled the water it wouldn't have needed to be replaced. Apple now has to spend money fixing your phone that you damaged. If you would have been honest, you would have paid for the replacement. Since you weren't, Apple has to incur that expense, and that expense will be passed on to all of us honest people in the form of higher prices since their costs are now higher.

 

[Gin Gin]

Well my 3GS went for a little swim last night (Fell out of back pocket into toilet ). What a sinking feeling that was, literally!
I figured my warranty was toast anyway so I opened it to help it dry faster. Really easy to do, take out the 2 screws on the bottom and use a small suction cup on the glass near the home button and gently lift up. Don't pry it with anything, the suction cup works perfectly. Of course the water sensors in the dock port and headphone jack are both tripped, but only 1 of the 2 internal sensors is. I did grab it out of the water as fast as I could, was probably submerged only a couple of seconds.

After 24 hours of drying the phone works except the back light won't come on and the sleep/wake button doesn't work. Boy was I upset with myself last night when it happened. But I'm smiling again today because found out when DH bought it for me he put it on the AMEX card. American Express has 90 day purchase protection & they will reimburse the original price of the phone! So I filed the claim with AMEX and I've got a genius appt. tomorrow to hopefully get the $199 replacement. So it looks like it's going to work out and AMEX is going to save me from my stupid mistake! YAY AMEX!

 

[cmaier]

OP: Epic fail.

 

[AbSoluTc]

Can't believe anyone bothered arguing with the OP. Especially anyone with the name Boner4iphoner. Grow up.

The wrong people do everyday and then come here looking for others to justify it and make them feel better. What a joke.

 

[alphaod]

That's nothing to be proud of; if I were the Genius, I would have spoken to my manager, who would most definitely had told you to scram.

 

[scottkifnw]

The problem with deception is

Wow, this is why I generally avoid forums. You people have too much opinion for your own good. First of all nobody should be consulting a forum for legal advice. Secondly the formatting for my post is die to the fact that I typed it on my iPhone so complain on a different thread about iPhones compatibility with this forum. Thirdly, I was NOT directing anyone to attempt to cover up the sensors, rather trying to prevent such futile attempts and favoring a more honest approach. Many of you have a lot of faith in apple which I find strange considering the amount of stories about innocent people getting screwed over.

The only reason I would recommend opening up to inspect the inside is to protect yourself. Who knows what they will find when they take it in the back and open it up but as a consumer I would prefer to be armed with all the knowledge I can get. Yes it technically voids your warranty but if I had not asked then to check the internal sensors ( which many would not even think to do) I couldve dropped $199 bucks to repair it or I wouldve unnecessarily replaced it.
I'm just trying to help people out here, not screw over apple. I wouldn't recommend this in a case of gross negligance or abuse. And I suppose you don't have to open it up yourself but I did and that's my story.

It just isn't honest, no matter how you slice it. Also, you didn't "technically" void the warranty, you voided it. Period. No technically about it.

I think the blowback is more about YOUR values than your advice

sek

 

[army91c]

I'm sorry I didn't realize that the test dots were directly integrated with the electronics. Wait they aren't, the only thing they prove is that the SENSOR has been exposed to water, and possibly just humidity.
God you people are smug.

Wow, you tried to scam Apple and you're upset about the response you get when you tell us? Karma is a beotch and with your attitude you're in for a big dose it.... good luck.