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My iPhone 4S has shipped!!

lyrastar said:
Ugh, just got an e-mail that my iPhone order was cancelled because more than one phone was ordered on my line, which is not true. UGH.
Click to expand...

Cancelled where? Was this the case too?

I ordered one from AT&T and one from Apple on the same line. I ordered AT&T first and realized they didn't offer Applecare+. I tried Apple and it went through and processed. I have 2/3 tracking numbers but I don't know which tracking number is which at this point. I called AT&T to cancel my order but they said they aren't allowed and I have to refuse it. That still is pending shipment which I hope just cancels.
 
rkahl said:
When did it ship? Where is it now? Can you please provide tracking info.
Click to expand...

I'm not the person you asked, but I also have a White 32G phone coming this way. I have not received the tracking # from Apple yet though. Here's the tracking info:


Scheduled Delivery:
Friday, 10/14/2011, By End of Day
Last Location:
Departed - Chek Lap Kok, Hong Kong, Monday, 10/10/2011

Additional Information
Product:WORLD EASEShipped/Billed On:10/10/2011Type:packageWeight:0.40 kg

Shipment Progress
What's This?
Location Date Local Time Activity
Chek Lap Kok, Hong Kong 10/10/2011 9:23 P.M. Departure Scan
10/10/2011 4:00 P.M. Arrival Scan
Shenzhen, China 10/10/2011 1:50 P.M. Departure Scan
10/10/2011 12:51 A.M. Origin Scan
China 10/10/2011 10:23 P.M. Order Processed: Ready for UPS
 
lyrastar said:
Ugh, just got an e-mail that my iPhone order was cancelled because more than one phone was ordered on my line, which is not true. UGH.
Click to expand...

i ordered two on one line also but, they cancel 1 of the two so I'm the lucky one.
Sorry too hear that:mad:
 
David R said:
I'm not the person you asked, but I also have a White 32G phone coming this way. I have not received the tracking # from Apple yet though. Here's the tracking info:


Scheduled Delivery:
Friday, 10/14/2011, By End of Day
Last Location:
Departed - Chek Lap Kok, Hong Kong, Monday, 10/10/2011

Additional Information
Product:WORLD EASEShipped/Billed On:10/10/2011Type:packageWeight:0.40 kg

Shipment Progress
What's This?
Location Date Local Time Activity
Chek Lap Kok, Hong Kong 10/10/2011 9:23 P.M. Departure Scan
10/10/2011 4:00 P.M. Arrival Scan
Shenzhen, China 10/10/2011 1:50 P.M. Departure Scan
10/10/2011 12:51 A.M. Origin Scan
China 10/10/2011 10:23 P.M. Order Processed: Ready for UPS
Click to expand...

Thanks!
 
calviin said:
32 GB White has not shipped with either carriers yet. I live in LA.
Click to expand...

Same here. I ordered in the first couple hours. I think it's bc it won't take as long to get here then other places in the US. It'll probably ship tomorrow and we'll receive it with everyone else. :apple:
 
Found an interesting feature in notepad as I was saving my tracking number...

If you put a UPS tracking number in a note from the notes app, you get the option to track it when you click on it. :)
 
auero said:
Cancelled where? Was this the case too?

I ordered one from AT&T and one from Apple on the same line. I ordered AT&T first and realized they didn't offer Applecare+. I tried Apple and it went through and processed. I have 2/3 tracking numbers but I don't know which tracking number is which at this point. I called AT&T to cancel my order but they said they aren't allowed and I have to refuse it. That still is pending shipment which I hope just cancels.
Click to expand...

Just got an e-mail from Apple that they cancelled my pre-order. I ordered at 1 AM PST right when it opened for pre-orders on Apple.com. I just called Apple and they said that I have to call my carrier because I didn't use the phone number associated with my family plan(????) which I did, I used my number which is on a plan with my husband, but we were both eligible for an upgrade and I used my number. I have no idea what she was trying to tell me - all I know is that now I probably won't get my phone Friday which is why I stayed up until 1 AM in the first place. I am quite mad (and confused). No wonder I wasn't finding a tracking number.
 
lyrastar said:
Just got an e-mail from Apple that they cancelled my pre-order. I ordered at 1 AM PST right when it opened for pre-orders on Apple.com. I just called Apple and they said that I have to call my carrier because I didn't use the phone number associated with my family plan(????) which I did, I used my number which is on a plan with my husband, but we were both eligible for an upgrade and I used my number. I have no idea what she was trying to tell me - all I know is that now I probably won't get my phone Friday which is why I stayed up until 1 AM in the first place. I am quite mad (and confused). No wonder I wasn't finding a tracking number.
Click to expand...

u mean the status of the order went from "preparing for shipment" to cancelled?
 
cptspock said:
u mean the status of the order went from "preparing for shipment" to cancelled?
Click to expand...

It was still processing, but yes, now is cancelled, and got this e-mail:

Dear Apple Store Customer,

Thank you for your recent iPhone purchase at the Apple Online Store.

We are unable to process your iPhone order because AT&T records indicate
multiple orders for the same wireless phone number. Each AT&T phone
number is eligible for only one iPhone at the quoted price.

Your iPhone order has been cancelled, and you have not been charged.

If your AT&T account is in good standing and you're receiving this
message in error, please place a new iPhone order and reply to this
email with your order information. If you place a new order in the next
48 hours, we'll work hard to meet the original order's delivery date
date. Please check your email for any additional changes.


Sincerely,
Apple Online Store Team
 
lyrastar said:
It was still processing, but yes, now is cancelled, and got this e-mail:

Dear Apple Store Customer,

Thank you for your recent iPhone purchase at the Apple Online Store.

We are unable to process your iPhone order because AT&T records indicate
multiple orders for the same wireless phone number. Each AT&T phone
number is eligible for only one iPhone at the quoted price.

Your iPhone order has been cancelled, and you have not been charged.

If your AT&T account is in good standing and you're receiving this
message in error, please place a new iPhone order and reply to this
email with your order information. If you place a new order in the next
48 hours, we'll work hard to meet the original order's delivery date
date. Please check your email for any additional changes.


Sincerely,
Apple Online Store Team
Click to expand...

Yes but was your order processing or prepared for shipment? I assume you just received it. Good to see Apple is still trying to correct the issue for you.
 
lyrastar said:
It was still processing, but yes, now is cancelled, and got this e-mail:

Dear Apple Store Customer,

Thank you for your recent iPhone purchase at the Apple Online Store.

We are unable to process your iPhone order because AT&T records indicate
multiple orders for the same wireless phone number. Each AT&T phone
number is eligible for only one iPhone at the quoted price.

Your iPhone order has been cancelled, and you have not been charged.

If your AT&T account is in good standing and you're receiving this
message in error, please place a new iPhone order and reply to this
email with your order information. If you place a new order in the next
48 hours, we'll work hard to meet the original order's delivery date
date. Please check your email for any additional changes.


Sincerely,
Apple Online Store Team
Click to expand...
That's the same one they sent me, but then i got


iPhone 4S 32GB White

Show Rate Plan
Delivers Oct 14 via Standard Shipping
 
lyrastar said:
It was still processing, but yes, now is cancelled, and got this e-mail:

Dear Apple Store Customer,

Thank you for your recent iPhone purchase at the Apple Online Store.

We are unable to process your iPhone order because AT&T records indicate
multiple orders for the same wireless phone number. Each AT&T phone
number is eligible for only one iPhone at the quoted price.

Your iPhone order has been cancelled, and you have not been charged.

If your AT&T account is in good standing and you're receiving this
message in error, please place a new iPhone order and reply to this
email with your order information. If you place a new order in the next
48 hours, we'll work hard to meet the original order's delivery date
date. Please check your email for any additional changes.


Sincerely,
Apple Online Store Team
Click to expand...

It says you have 2 days to try and straighten it out and still possibly receive your shipment on time. Chop chop;)
 
I'm gonna take about 10 sleeping pills. I should wake up by Friday morning just in time for my phone to show up.. I hate the wait...


Still nothing on FedEX or UPS.. :confused:
 
mine is still "being processed"

Since saturday morning my phone order standing has not changed from being processed. I haven't even gotten any email, but my iPhone new update date is 5/2013. hmmm :(
 
My black 16 GB left Hong Kong this morning. Apple's website now lists it as shipped. I'm still waiting on a white 16 GB though, it doesn't seem to have a tracking number yet.
 
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