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I worked as a graphic designer for 15 years and I assure you no graphic designer was allowed anywhere near Apple Music's interface. I'm pretty sure it was "designed" by programmers/engineers. An intern would have done a better job. I am speaking only about the looks, not about the user experience, here.

I don't really have a problem with the interface design - I think it has improved since it was revamped in iOS7.

I absolutely think something like the Radio tab in iTunes needs a bit of work.

And I get that there are a lot of options in AM, but that's the nature of the beast. But it doesn't take much time to play around with it and figure out where things are.

But what are the major design faux pas?

For me if there is anything that jars, its the horrendous graphics for the featured radio stations (Charting Now, Sound System etc), but the design / layout of My Music seems OK to me.
 
They should seriously consider student discount option.

Spotify offers 50% off.
This is the main reason I will not use Apple Music. As it stands right now, even Spotify is costly for me; I am still deciding between pirating my music and subscribing to Spotify again at the end of my 3 months.
 
They need to fix all the broken crap that borks users libraries and mismatches music and artwork. It's pretty sad that 60% of the people who tried don't want to renew. I am in that camp, because AM trainwrecked my music files.

Amen to that. My custom album of remixes by my favorite DJ is a complete mess now. Almost all of the custom album art the DJ made for each remix is gone and replaced with random album art from the originals, and AM continues to confuse the Remix version(even though it says Remix in the NAME.) with the regular version. Nothing worse than to try and play the regular version only to find out that AM is playing the remix version from an entirely separate album. Argh.

The bugs are numerous as well. What a mess. I have to quit and restart the app at least once every 2 days or so.
 
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I stopped my renewal for a few reasons. None that would stop me coming back.

1) no Sonos support yet. 95% of my music is done through my Sonos system. We'll talk again when this is running.

2) bugs. Some are fixed already but still too many for me to want to pay just yet but that'll come in time.

3) I have deezer for free until December so why pay twice.
 
I would agree, although it's only a guess, that most people looking to turn it off auto-renew probably won't keep AM, but that certainly does not mean everybody who turned it off won't.

I think a significant number of people went straight from signing up to deactivating the auto-renew.

Remember, the moment you sign up it tells you that you have to go to subscriptions to deactivate auto-renew. Those like me went straight from that confirmation window to deactivate auto-renew before even trying the service out.

If you want the estimate of how many will keep AM then go straight to the question that addresses it directly: the one about how likely people are to keep it. 60-something% said vey likely. Done!

You could also look at it like the people who take the free samples at the grocery store, even though they have no intention of buying "Summer Seasoned Pickle Sausages". Or the folks that show up at the car dealership for a free t-shirt when they have no intention of buying a car. People like to suck down free stuff.
 
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Its a hot mess. I don't use Spotify or anything other service and I was super enthusiastic when it launched but all that faded fast. They've basically ruined the Music app in the process of introducing AM.

Used to be able to open directly into my playlists and stay in them, with AM I have to switch tabs to get to playlists and often if I go back in to the app a few hours later it drops back out of playlists and back to the AM home page. I also don't like how its laid out, I would rather you search for something and you had the option to buy or stream as part of AM but its not that clear cut. After a week or two I turned AM off (and auto renew) and while that now puts playlist tab on the app home page, it still falls back to the home page meaning having to go in an re-select the playlist I was in. Also even tho AM is tuned off if add music to a playlist using search bar in the app, it default to search 'radio', instead of 'My Music' so you have to switch to My Music before searching, its just all too annoying. Such a shame, I really hope its much improved with iOS9, etc.
 
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What? 10 bucks a month is not that much for free choice music streaming. I think they are suffering more from the bugs and UI than anything else.
That's more than 5% of the minimum wage, which most people get, where I live; if they are lucky to have a job that is.
 
So is everyone forgetting there are about 1 BILLION iOS users? With 11% of iOS users on Apple music thats 110million. 64% say they will pay....thats roughly 50million. Well above Spotifys 25 million paid users.
You should remove that zero from the 110 million.:eek: AM had approx 11 million trial subscribers and according to the survey 48% no longer use it. That 64% you quoted comes from the remaining 52% who still use the service. Back of the napkin says that's about 3.6 million, not 50 million.
 
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For them to cull over and then offer you targeted ads...

Ok. So what? Are you saying you would rather have untargeted ads? Would you prefer to see ads, if you're going to see ads, be things you have no desire to ever buy?

Also - I've have Google Play All Access since it launched. I can't find one instance where my music or playlist has been a subject of a retargeting campaign.

But I get it - you went for the "easy" snarky remark.
 
I still use it and like it for the most part but I definitely made sure to turn off that auto renewal. I'm not too fond of automatic payments siphoning off my credit cards and plus I'm leaning towards just letting it expire anyway as I do not need yet another monthly subscription.
 
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The Spotify UI is so much easier to use. I listen to a Spotify curated playlist of over 100 songs and hear a new artist, so I tap the artist name and instantly I get all that Spotify has to offer for that artist. Tap once and am able to add said song to my Favorites playlist. AM is just too clunky and not at all streamlined.
 
But what are the major design faux pas?
I think it was @ErikGrim who posted a screenshot: nothing aligns on the Radio page. Recently Played text has left padding, Featured Stations does not. The radio stations in Recently Played have graphics, which do not align with Featured Stations graphics. On top of that we have the Beats One banner which doesn't align with anything else on the page at all. The New tab appears to have been changed since I last looked at it a few weeks ago, so I'll give them that. The For You playlists feature a lot of dark grey text on black, which is also conveniently very small. When you go into a playlist you see a lot of text surrounded by a lot of white space. There is no reason for this text to be so tiny. The tiny album covers next to songs make some sense in "80s Club Hits" playlist, but none whatsoever in "Intro to Basement Jaxx" (thank you for this recommendation Apple, I've only got five albums by Basement Jaxx so this will be useful). I don't know if this has been changed but track lengths are sometimes cut off, and you can't resize the column to see them because that would be too useful. I am on El Capitan beta now, so maybe this is not an issue in Yosemite, but the release dates column is also too small, so I get to find out "Red Alert" came out in the year "20..". I find myself squinting to read things on the screen.

Maybe if I'm feeling particularly bored I'll make a re-design of how AM would look if a graphic designer worked on the UI ;)

Edit: Since I can't switch on iCloud (even if I was feeling particularly adventurous with my library) due to owning more than 25k tracks, Spotify Premium which costs me €4.99 per month provides the same functionality as Apple Music which would cost €9.99 per month. So it's a no-brainer for me. I know Apple plan to expand Cloud to 100k tracks, but after reading horror stories here and at other forums I frequent I don't really feel like trying it out.
 
What has happened to Steve Jobs's beloved Apple?

Tim Cook's casual trashing of their traditional strength in music feels like a betrayal of Jobs. They might as well rename their latest products Flop Watch, Flop Music and Flop Pay.

Perhaps we are in the last days of music, and this is a natural progression. One can only muse wistfully on the glories of past music and await the rekindling of a Phoenix.
 
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Ok. So what? Are you saying you would rather have untargeted ads? Would you prefer to see ads, if you're going to see ads, be things you have no desire to ever buy?

Also - I've have Google Play All Access since it launched. I can't find one instance where my music or playlist has been a subject of a retargeting campaign.

But I get it - you went for the "easy" snarky remark.

I'm a huge supporter of Google search; always have been. But they're SOOOO big now and just like FaceBook, et. all, they want to sell "me". Not to mention the whole Android "borrowing" so heavily from iOS debacle. And I'd rather have random ads. At least then I don't feel like I'm being tracked...
 
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I really haven't been one for any of these streaming services. All of my buddies in uni used Spotify and the rest of the lot, but I smelled the bull from afar. I don't know. I like owning the music, and the ability to listen to my music without using data, while on the go. In regards to AM, tried it for the past month or so and they really did ruin the Music app in iOS. They're forcing the transition and I don't appreciate it.
 
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Someone never had the joy of trying to load music onto a minidisc player using Sony's in-house app.

You've just made me remember the horrible Sony SonicStage app that was supposed to sync music with my MiniDisc player but 90% of the time resulted in a blue screen of death.

That was the app that helped to convinced me to move from Windows to the Mac, using iTunes to sync with the 3G iPod was a real pleasure after battling with that abomination. :)
 
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Using Apple Music in iTunes on OSX and Windows no issues really happy with it but can't use it in the car when it keeps repeating songs and pausing all the time (even though Im supposedly playing offline music). Just far too buggy and tbh the app feels a UX nightmare.
 
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