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New Ipad dropped. Chances for a new one?

0

09gtr 08f430

macrumors newbie
Original poster
Mar 1, 2012
7
0
Hi all. My Ipad fell from my wifes pocket book onto the ground and the screen border cracked. We have the belkin snap shield + smart cover. We've been extra careful with it otherwise.

First time Ipad owners. What are the chances of us going to the Apple Store and being given a new replacement, if we explain what happened?

I know falls/spills are typically not covered, but is Apple flexible?
We pre-ordered from Apple.com, btw.

Thanks!

Update - Also, screen flickered a number of times after dropping. But now the screen seems ok.
 

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I believe they will give you option to repair. I think its 399 or 299. Unless you get lucky with a mgr. doesnt hurt to ask.
 
It doesn't hurt to try. Apple does give a lot of free replacements, especially for new devices. I think they are concerned if it breaks right away that there might have been something wrong with it, or it may have been weakened by dropping during shipping.
 
you probably should have bought applecare+

Apple will repair it for you for a fee if im not mistaken. I believe its like $300 or $350. They might discount it considering you just got it.

Looks like you just payed for a life lesson and it cost you $500. If you can't handle the possibility of losing a $500 device due to accident, then you should have insured it.
 
I know AMEX is really good about covering new products from theft or damage within 90 days. I believe Visa Signature and whatever the premium MasterCard product is also cover items from damage for a certain amount of time. Hopefully you purchased with a credit card and will be able to get a new iPad for free. I would definitely look into it.
 
Little to none for free. Why should Apple pay for your mistake if you didn't buy Apple Care +?
 
macguy360 said:
you probably should have bought applecare+

Apple will repair it for you for a fee if im not mistaken. I believe its like $300 or $350. They might discount it considering you just got it.

Looks like you just payed for a life lesson and it cost you $500. If you can't handle the possibility of losing a $500 device due to accident, then you should have insured it.
Click to expand...



$500 I can lose.
$175k for my car, I can't lose.

I asked a question, and was curious. I respect people's responses and appreciate their time they give to me.

However, I don't need someone telling me I "payed for a life lesson"

----------

Thanks for the responses guys!
 
The same three answers, yes, no, and maybe so.

Only the Apple store knows for sure, but you will have to go there and tell your story.

Best wishes for a speedy repair.
 
Why would you even think that Apple would replace for free the iPad that was DROPPED DUE TO CUSTOMER CARELESSNESS? Yes, you're going to have to pay for a replacement, whether it's full price or a partial price. Live with it. Apple owes you nothing. Maybe you and your family members will be more careful with the device in the future.
 
Sell it on eBay listed "As Is" for $300 and hope someone knows how to fix it themself for cheap.


Lol
 
Sorry to hear this happened, and also best wishes at the Apple Store. Do check with your credit card company for possible repair reimbursement benefit.

This is probably a good segway to take a look at the recent "AppleCare+ yea or nay" thread. Maybe this'll prompt those sitting out AC+ to now go out and buy it.
 
Last edited:
09gtr 08f430 said:
Hi all. My Ipad fell from my wifes pocket book onto the ground and the screen border cracked. We have the belkin snap shield + smart cover. We've been extra careful with it otherwise.

First time Ipad owners. What are the chances of us going to the Apple Store and being given a new replacement, if we explain what happened?
Click to expand...

Events like this are known as accidents.

Take responsibility, instead of looking for someone to feel sorry for you. That's what adults do.

Playing the victim makes one look weak. Get out your wallet and pay for a replacement.

It's the right thing to do.
 
09gtr 08f430 said:
$500 I can lose.
$175k for my car, I can't lose.

I asked a question, and was curious. I respect people's responses and appreciate their time they give to me.

However, I don't need someone telling me I "payed for a life lesson"

----------

Thanks for the responses guys!
Click to expand...

If you got a 175k car then just go buy another iPad, clearly you can afford it.

Next time, don't cheap out on the $99 insurance plan Mr. I got a $175,000 car. :rolleyes:

(Never understood why people have to flaunt their wealth. I, and many others here, got my own finances taken care of too, but I don't see the need to inject it on forums where it's irrelevant. It just makes you sound like a d-bag.)

This thread needs to be linked on all the threads about AppleCare+. It's a cheap way to fix problems like this.

I think now that Apple offers this protection, I doubt they will replace it free. You may get very lucky, but I doubt it.
 
Especially with AC+, accidents should not be covered under regular warranty. Why should Apple feel bad and give you one for free when I paid for AC+ and I have to pay a $50 deductible?
 
Just call apple and asked if u could buy apple care+(plus) its only $100 and deductible is $50. If it's still under the 30 days. I did and I am just waiting for them to give me a replacement. It doesn't hurt, just takes a while on the phone (wait-line)
 
Actually it doesn't look that bad considering where it cracked, it doesn't really affect functionality of the display, just at the bezel level. If you can live with this annoyance or if it doesn't bother you at all just keep on using it. I know I would if I didn't have apple care and wouldn't fork over another $300 for a replacement, not worth it imo.
 
breezyf808 said:
Just call apple and asked if u could buy apple care+(plus) its only $100 and deductible is $50. If it's still under the 30 days. I did and I am just waiting for them to give me a replacement. It doesn't hurt, just takes a while on the phone (wait-line)
Click to expand...

Not a bad idea. I think everyone is under 30 days right now, so it should be possible to add it on, then go to the store to make the claim. Total cost $150, and you still have 1 more accident covered for $50 anytime in the next 2 years.
 
09gtr 08f430 said:
$500 I can lose.
$175k for my car, I can't lose.

I asked a question, and was curious. I respect people's responses and appreciate their time they give to me.

However, I don't need someone telling me I "payed for a life lesson"

----------

Thanks for the responses guys!
Click to expand...

No one cares how much your car cost. That out of place comment just makes you look so sad.

You dropped and broke the ipad. Own it and deal with it... You could always sell your car and have a few spare for when you drop the next one.

Honestly... Some people!
 
I'd buy a skin with the front cover and voila.. Covered and you can't even see it and it shouldn't crack any further :) that's what I'd do.
 
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