Hi all. My Ipad fell from my wifes pocket book onto the ground and the screen border cracked. We have the belkin snap shield + smart cover. We've been extra careful with it otherwise. First time Ipad owners. What are the chances of us going to the Apple Store and being given a new replacement, if we explain what happened? I know falls/spills are typically not covered, but is Apple flexible? We pre-ordered from Apple.com, btw. Thanks! Update - Also, screen flickered a number of times after dropping. But now the screen seems ok.