iPhone X New iPhone X Ghost Touching !

sktgater

macrumors newbie
Original poster
Nov 7, 2016
10
3
Hi, Guys I have this new iPhone X for about a month. Recently it suddenly does this. Please checkout the videos.

As you can see, I left the phone on table without touching, and it just tap and touch itself!

I brought in to the Apple Store in Westfield Mall, World Trade Center and they couldn't find the cause. Already sent in for further testing and repair. The phone is free from damages like water damage or dropping, as I used it very carefully. It doesn't even have a single scratch. Any idea what's been going on? Feel free to leave your comments.

Tech Specs: 256G, Black, T-Mobile Version, Full Price Purchase

 

JM

macrumors 6502a
Nov 23, 2014
986
1,021
That's kind of funny. :D

Hope they give you a replacement phone.
 

MBHockey

macrumors 68040
Oct 4, 2003
3,934
169
New York
Clearly a hardware malfunction. I don't know why they wouldn't just replace it for you on the spot. I had a similar issue with a much earlier iPhone (maybe 3G?) and they replaced it for me after showing them a similar video.
 
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Plunk3k

macrumors newbie
Dec 26, 2017
1
0
Hi, Guys I have this new iPhone X for about a month. Recently it suddenly does this. Please checkout the videos.

As you can see, I left the phone on table without touching, and it just tap and touch itself!

I brought in to the Apple Store in Westfield Mall, World Trade Center and they couldn't find the cause. Already sent in for further testing and repair. The phone is free from damages like water damage or dropping, as I used it very carefully. It doesn't even have a single scratch. Any idea what's been going on? Feel free to leave your comments.

Tech Specs: 256G, Black, T-Mobile Version, Full Price Purchase

My wife’s X started doing the same thing. If you look at the video it looks like all of the ghost touching is happening in a horizontal line 1/3rd down the screen. Apple is sending me a new one. Because of this, I’m going to buy Apple care for the 1st time ever (in 10 years of owning all sorts of Apple products).
 

sktgater

macrumors newbie
Original poster
Nov 7, 2016
10
3
That's kind of funny. :D

Hope they give you a replacement phone.
LOL not fun using it for sure
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They will replace it.
Yep. they said they replaced the screen, but don't give me any further detail.
[doublepost=1514390292][/doublepost]
Clearly a hardware malfunction. I don't know why they wouldn't just replace it for you on the spot. I had a similar issue with a much earlier iPhone (maybe 3G?) and they replaced it for me after showing them a similar video.
They are not that generous any more. if they want to replace it, i will ask them not to open the box and resell it right away :D afraid its gonna happen again
[doublepost=1514390334][/doublepost]
using face id and eye scrolling. haha
LOL that will be cool !
[doublepost=1514390472][/doublepost]
My wife’s X started doing the same thing. If you look at the video it looks like all of the ghost touching is happening in a horizontal line 1/3rd down the screen. Apple is sending me a new one. Because of this, I’m going to buy Apple care for the 1st time ever (in 10 years of owning all sorts of Apple products).
similar to my case. Mine ghost-touch around the middle on the left. I can see while using google map since the app gives a dot animation on touching spot. Seems certain area of the screen is malfunctioning.
 
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