New MacBook Air and Base 13-Inch MacBook Pro Have Same Keyboard as Higher-End 2019 MacBook Pros

Discussion in ' News Discussion' started by MacRumors, Jul 9, 2019.

  1. MacRumors macrumors bot


    Apr 12, 2001

    Good news: both the new MacBook Air and the new entry-level 13-inch MacBook Pro models introduced today have the same third-generation butterfly keyboard design with an updated material as the higher-end 2019 MacBook Pro models introduced in May, we've confirmed directly.

    2019 MacBook Pro keyboard teardown via iFixit

    Apple previously said the new material should substantially reduce issues that some users have experienced with its butterfly keyboards in recent MacBooks, according to The Loop. Apple apologized for the issues in March, but it continues to insist that a "small percentage" of customers are affected.

    Apple has not elaborated on the new material, but the repair experts at iFixit completed a teardown of the 2019 MacBook Pro and discovered a "subtle change" made to the silicone membrane covering the keyboard switches.

    Whereas the membrane in the 2018 MacBook Pro is "semi-opaque" and "feels like silicone," iFixit said the cover in the 2019 model is "clearer and smooth to the touch." Based on infrared analysis, it appears the 2018 membrane was made with polyacetylene, while the 2019 covers uses polyamide, aka nylon.

    Despite the new material, Apple has added all 2019 MacBook Air and 13-inch MacBook Pro models, including today's refreshed entry-level configuration, to its keyboard service program -- hopefully out of an abundance of caution.

    This means any 2019 MacBook Air, 13-inch MacBook Pro, or any Mac with a butterfly keyboard that experiences keyboard issues such as sticky or inconsistently responding keys qualify for free repairs from Apple for up to four years after the original purchase date worldwide, regardless of warranty status.

    With the 12-inch MacBook having been discontinued today, this means every notebook that Apple sells today features this new material for improved reliability. Whether the new material actually cuts down on the issues or not remains to be seen, as the sticky or repeating keys often take time to manifest.

    Looking forward, reputable analyst Ming-Chi Kuo said Apple plans to adopt a new scissor keyboard in future MacBooks, including a new MacBook Air later in 2019 and a new MacBook Pro in 2020. While the MacBook Air was updated today, the only change was a True Tone display, so a processor refresh could still follow this fall along with the new keyboard if Apple finally plans to ditch the butterfly mechanism.

    To initiate a keyboard repair, visit the Get Support page on Apple's website to book a Genius Bar or Apple Authorized Service Provider appointment.

    Article Link: New MacBook Air and Base 13-Inch MacBook Pro Have Same Keyboard as Higher-End 2019 MacBook Pros
  2. Goldfrapp macrumors 601


    Jul 31, 2005
    In the meantime, Apple is reserving scissor keyboard for a major update as a groundbreaking revolutionary feature
  3. cardfan macrumors 68000

    Mar 23, 2012
    Another dud then with the faulty kb's. No thanks Apple.
  4. miniroll32 macrumors 65816


    Mar 28, 2010
    Kinda ironic that, in the photograph, the fixture for the keys looks like a lightbulb.

    Even the fixture has better ideas than butterfly!
  5. Dented, Jul 9, 2019
    Last edited: Jul 9, 2019

    Dented macrumors 6502a

    Oct 16, 2009
    From the perfect keyboard of my ten year old MBP I chuckle at Apple's four year repairs programme. Call me when they get those new designs in next year..
  6. DakotaGuy macrumors 68040


    Jan 14, 2002
    South Dakota, USA
    So that’s the good news... Now for the bad news: They still won’t work right.
  7. EvilEvil macrumors 6502a


    Jan 8, 2007
    New York City
    They're probably using up their remaining stock of keyboards before they switch to the new ones.
  8. iMerik macrumors 6502a

    May 3, 2011
    Upper Midwest
    I realize they keyboard may still suck, but I'm starting to regret my 2018 MacBook Air purchase 6 months ago.
  9. ipponrg macrumors 65816

    Oct 15, 2008
  10. JPack macrumors 601


    Mar 27, 2017
    "Good news"?

    I would consider it disappointing news. Until the keyboard returns to scissor switches next year, there isn't any good news to share.
  11. jfrancis04 macrumors 6502a


    Jun 11, 2010
    Yep. Looks like Kuo was wrong on this one. He thought the "new" scissor keyboard would be on the 2019 MBA.

    Very disappointing.
  12. Herrpod, Jul 9, 2019
    Last edited: Jul 9, 2019

    Herrpod macrumors member


    May 29, 2019
    Not going near any MBP at this point that has a TB or butterfly keyboard. If and when Apple ever pull their heads from their collective butt and fix the keyboard, the resale value of any MBP with a defective keyboard design is going to plummet. In fact reselling one now is already difficult because people assume your keyboard is broken.
  13. RamGuy macrumors 6502a


    Jun 7, 2011
    How widespread are these keyboard issues, really? I'm acting as local IT in my department, we have tons of MacBook 12-inches, tons of MacBook Pro 13-inches and a few MacBook Pro 15-inches all with these keyboards. None are newer than mid-2018 models so no one is having the latest revision of these keyboards either and all machines are being used daily, most of them a lot "on-the-road" and there has been zero issues with the keyboards?

    I do agree that they aren't the best to type own, you need a certain amount of travel and these are just not providing it. But in-terms of reliability we haven't had any issues. I understand that Apple has return programs for them, so there are obviously some issues but as soon as Apple starts with these return program's it seems like everyone and their mother starts to act like every single keyboard is bad which is clearly not the case.
  14. oliversl macrumors 65816

    Jun 29, 2007
  15. StuKatz1 macrumors member

    May 24, 2019
  16. HVDynamo macrumors 6502

    Feb 21, 2011
    You mean Scissor? Butterfly is the mechanism that has been causing all these troubles.
  17. marclondon macrumors 6502

    Aug 14, 2009
    The keyboard is a deal-breaker for me - too noisy as well as the reliability problems.
  18. JetTester macrumors 6502

    Feb 12, 2014
    Rock breaks scissors, scissors cut butterfly, butterfly doesn't rock.
  19. abel1090 macrumors newbie


    Nov 23, 2018

    how much for each Macbook?
  20. Joniz macrumors regular

    Sep 21, 2017
  21. Analog Kid macrumors 601

    Analog Kid

    Mar 4, 2003
    MacRumors would do the community a great service by compiling what statistical data is out there on the keyboard performance. Not cataloging YouTube or forum member complaints, but digging up broad unbiased data such as that from Consumer Reports, Which?, or other sources.
  22. its93rc macrumors 6502


    Feb 8, 2012
    Austin, Texas
    Good News for who(m) exactly? This keyboard made me not upgrade my 2017 MBP.
  23. JPack macrumors 601


    Mar 27, 2017
    I doubt Kuo's note from 5 days ago was referring to this MacBook Air. He was likely talking about the 2019 MacBook Air to be launched later this year, perhaps in October.
  24. BootsWalking macrumors 65816

    Feb 1, 2014
    The good news is these new notebooks include the 3rd-generation butterfly keyboards. The bad news is these new notebooks include the 3rd-generation butterfly keyboards.

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