From reading several articles online, Apple is totally at fault here. They busted someone in one of their Boston stores possessing an interim Learner's Permit
without a photo (which on its face states "not meant for identification purposes"). Then associated that person (using Bah’s name, address and
other personal information) with three additional thefts in stores in Delaware, New Jersey and New York City. They sent that info to the NYPD to have Bah arrested. Bah was released once the NYPD saw that the person in Apple’s surveillance video (from the Manhattan store theft) clearly wasn’t Bah.
So besides being arrested at home at 4 am, he had cases against him in four states. He had to hire a lawyer and attend an arraignment hearing in Boston although he lives and goes to school in New York. All cases have been dropped except the case in New Jersey which he still has to resolve thanks to Apple’s negligence. His initial lawyer asked for all alleged surveillance video and allegations of thefts to resolve the misidentification in late June, 2018 -- several months before the NYC arrest -- but Apple and its co-defendant denied having any video and did not disclose additional allegations of thefts. The affidavit for the NYC arrest included a photo
from Apple of someone clearly not Bah.
Asking for $1 Billion wasn't foolish as the news is out there at dozens of places in a short period of time. While Apple has commented to say that they don't use facial recognition in store, they haven't denied sending Bah's info to law enforcement to have him charged in four states, with an arrest warrant in NYC. Defendants also made an allegation of theft by Bah at an Apple store in Connecticut.
The suit:
https://www.scribd.com/document/407269527/Ousmane-Bah-v-Apple-Case