Yes, my tracking app on my iPhone alerts me because:
"! Note: This might be an unscheduled or charter flight and we only have limited data."
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Oct. 1 to 6 2014 Delivery Date Orders (Update) Delivered earlier!
- Thread starter edtorious
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Yes, my tracking app on my iPhone alerts me because:
"! Note: This might be an unscheduled or charter flight and we only have limited data."
I just got off the phone with ups. The guy guaranteed me for whatever that's worth that my package would reach my home city before the 25th but was not allowed to speculate on the delivery date.
I asked UPS that today and the answer is NO! You cannot pick it up until the scheduled delivery day - I even pointed out that most likely my phone will arrive at the center at 6am and sit there for 24 hours - what's the point in that? She was un yielding!
I know. I'm in the exact same boat. Our phones are literally just sitting in different parts of Asia, not moving.
Not once can I think of a time that shipping has taken this long / there were unnecessary holds on my shipments.
No because what the two UPS guys told us were true. That's how their process works. I've said the same thing earlier to you for that matter but you clearly didn't read. Again, just because you haven't gotten your phone, does not mean they are lying because 99% of the time the process works... every year iPhone launch has always taken a toll on everyone's system (Apple's website needed to use load rebalancing for 2 hours, Government customs system were clogged overnight, etc)
Just because there are tons of iPhone clogging up the system and you happened to be one of the people who are affected does not mean the process are broken or they are telling lies.
I mentioned this like 100x today, there are MANY PEOPLE who got their phones today. They were part of the UPS109 who arrived at midnight last night. Their phones got import scanned within 1-2 hours and departed to their local airport for delivery TODAY. This is the fact and it is exactly what they said "as long as the phone was processed in Louisville it will be delivered the morning after because it's an urgent air shipment".
The fact that our United States Government custom systems were clogged and unable to process further import scans overnight does not mean UPS is trying to hold your phones or the two UPS guys are lying. Fact of the matter is that the Louisville process were not completed due to external factor thus did not follow their process roadmap. Not because they are lying.
You clearly chose to ignore the facts and data just like many people in this country who are whipped up by some dumbass headlines or extrapolating their own experience without looking at the bigger picture.
Facts:
1) You need to complete Import Scan in Louisville before your shipments can continue
2) US Government Customs system were clogged so they have to do them in the morning manually
3) There are people who obtained their phones today (they got import scan around 1am last night... 1 hour after their UPS109 plane landed in Louisville)
4) There are people who got import scan this morning and their phones have left to local airport. I can attest to that. My phone is currently in Windsor Locks, CT as of 6:28pm ET.
Just because your shipment has not been processed, does not make the two UPS guys liars or UPS trying to hold on to your phone because they want to torture you.
UPS99 has supposedly deeb delayed since 9:55P last night in Incheon.
It is almost 8AM there, so hopefully at least it goes out, so we know there is progress!
Hang in there, #Team520
It is almost 8AM there, so hopefully at least it goes out, so we know there is progress!
Hang in there, #Team520
Soooo you're suggesting that Google is correct and that UPS99 has indeed been in-air for the last couple hours?
Fortunately I only live 20 minutes outside of Louisville! But they'll probably find a way to hold it, again. Lol
Mine arrived in Orlando at 6:24 pm. It was originally schedule for Monday, but now it's scheduled for tomorrow, so it is going to be two full days behind the original scheduled time. Annoyingly, they won't let me pop by the Customer Center and just pick it up tonight. They are open until 8 pm!
I was going to say that, I randomly started looking at radar maps and I was really bad rain but another wasn't showing much.. Guess thats what's up.
Doesn't explain why we don't have a plane, though.
Update:
Part of UPS61/81 ANC -> SDF last night. Sit in Louisville overnight due to Customs issue.
Import scanned this morning and departed Louisville as of 4:18pm ET.
Phone is now in Windsor Locks, CT @ 6:28 P.M. Heading to RI for tomorrow's delivery.
Part of UPS61/81 ANC -> SDF last night. Sit in Louisville overnight due to Customs issue.
Import scanned this morning and departed Louisville as of 4:18pm ET.
Phone is now in Windsor Locks, CT @ 6:28 P.M. Heading to RI for tomorrow's delivery.
No, I'm just saying there isn't a lot of data for the flight besides what FlightAware gives us. SO we can't jump to conclusions. But there are storms in Korea, probably our hold up, which makes sense.
This is nothing compared to Christmas. World port can handle something like 2.2k packages every 17 seconds, and can turn over an entire plane to new destinations in 4 hours.
The backlog is not all UPS. We are talking about 3 planes of phones. The planes can handle 195,000 phones. So, we are looking at 780,000 phones hitting Worldport around the same time. If the statistics from the Survey Monkey site hold true, 390k of them cleared customs today*. There are another 390K that are the 9/25 crowd.
I can find data on how many packages Worldport can handle, but I cannot find a reliable source on clearing customs. The iPhone launches are unique both in the amount of packages, and a technical, engaged audience who tracks this.
UPS is pretty good at this. Both they and FEDEX have shipping logistics down to as much of a science as it can be.
There's not much we can hypothesize about this, but this seems to be the facts so far:
1- A shipment did not fly out Friday from China like it should have. Both UPS, Apple, and the Chinese government will point fingers, but the Friday flight did not leave
2- This caused the shipments to be disbursed and some left from Shanghai. I do not know packages that left China today also went to Shanghai.
3- The Shanghai shipment caused some sort of overload that became apparent during the customs check.
4- UPS should be good at working around these issues -- and I'm sure this is not the first or last time this will happen to them -- which leads me to believe Customs was not able to process this many phones today.
* Starting with the flight that came in, cleared, and left KY this morning.
Yeah, this went from good-hearted grousing to serious bitching yesterday when one of our friendly UPS posters over-promised and his company didn't meet the expectations he setup. I think throwing around words like "guarantee" got everyone ramped up to expect early deliveries and now are having their expectations crushed.