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Oct. 1 to 6 2014 Delivery Date Orders (Update) Delivered earlier!

jlake02 said:
I totally understand what you're saying in this post except for the last part.

I won't ever forget this. When I ship packages, I will now go out of my way to use Fedex. I've NEVER had anything similar to this happen with them and in an old job I used to ship 30-50 packages over night, 5 days a week.

UPS lost a customer today. Sure, with Apple shipments I may not have a choice, but I definitely do with all my other shipping needs.

:apple:
Click to expand...
That's certainly your prerogative and I understand how you'd feel that way. I mainly meant that the frustration will evaporate; I'm sure there are many who will use this event to inform their future decisions. Both in terms of who they ship with, and how they decide to order / preorder Apple products.

Personally, I have more of a beef with Apple for the pre-order system that presented the user with nonsensical behavior (store shows as down for me, and up for the next guy), and the arbitrary decision to assign me a deprioritized shipping method (which I presume was Apple's decision) right from the start.
 
jlake02 said:
I totally understand what you're saying in this post except for the last part.

I won't ever forget this. When I ship packages, I will now go out of my way to use Fedex. I've NEVER had anything similar to this happen with them and in an old job I used to ship 30-50 packages over night, 5 days a week.
Click to expand...

I have, more than once, had FedEx hold a package in a distribution center because otherwise it would have been delivered "early". They do the exact same stuff.

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jlake02 said:
Tell you one thing.. if I don't get my delivery by 9/25 I'm calling Apple and raising holy hell. I will escalate my complaint as far as I can and then I will email every Apple executive I can. I will throw a loyal customer temper tantrum the likes they have never seen and rage/cry/moan/bitch until all the Apple decision makers know how unhappy I am with UPS.
Click to expand...

What was the estimated shipping date that Apple gave you?
 
jlake02 said:
Tell you one thing.. if I don't get my delivery by 9/25 I'm calling Apple and raising holy hell. I will escalate my complaint as far as I can and then I will email every Apple executive I can. I will throw a loyal customer temper tantrum the likes of which they have never seen and rage/cry/moan/bitch until all the Apple decision makers know how unhappy I am with UPS.



:apple:
Click to expand...

Your blood pressure, not mine.
 
710er still stuck in KY.

Now if the phone is sent to NY late tonight or tomorrow but doesn't go out for delivery until 9/25, could I theoretically go to the UPS center to pick it up tomorrow?
 
#Team520

It has been a sad two days for us. Stuck in ZhengZhou. Stuck in Incheon. Next thing I know we'll be stuck in Anchorage.
 
jlake02 said:
Tell you one thing.. if I don't get my delivery by 9/25 I'm calling Apple and raising holy hell. I will escalate my complaint as far as I can and then I will email every Apple executive I can. I will throw a loyal customer temper tantrum the likes of which they have never seen and rage/cry/moan/bitch until all the Apple decision makers know how unhappy I am with UPS.



:apple:
Click to expand...

I hope yours comes late, what a glorious day it would be ;)
 
Brammy said:
It's actually 99.999% automated. In most cases, the only time it will be touched by human hands is when it comes off a plane, and gets on the next one.
Click to expand...

But even automated systems have a maximum capacity. I would have to think that hundreds of thousands of packages would have some sort of impact. As others noted, though, customs is likely a huge (maybe only?) part of the equation, too.

All I know is that my phone is scheduled for Thursday. If it comes, I'll be thrilled. If not, I'll be patient knowing that it'll be here someday. My contentment doesn't require a phone, but it'll be fun when it arrives.
 
GoBigBlue said:
Can someone explain this?

Departure Scan
Shanghai, China 09/23/2014 11:24 P.M. Departure Scan
Incheon, Korea, Republic of 09/23/2014 7:56 P.M. Arrival Scan
ZhengZhou, China 09/23/2014 4:46 P.M. Departure Scan
09/23/2014 2:08 A.M. A UPS My Choice® delivery change was requested for this package. / The receiver arranged to pick up the package at a UPS facility.
Shanghai, China 09/22/2014 9:40 P.M. Arrival Scan
ZhengZhou, China 09/22/2014 8:40 P.M. Departure Scan
09/22/2014 5:44 P.M. Location Scan
09/22/2014 5:09 P.M. Origin Scan
China 09/22/2014 6:29 A.M. Order Processed: Ready for UPS

Went from zhengzhou to Shanghai to South Korea and back to China.
Click to expand...

I can't explain it, but I think the Incheon scan was an error. I think our phones are currently on UPS81 en route to Anchorage currently.
 
Thomas Anderson said:
Samesies! :cool:

I am still showing delivery tomorrow by end of the day but I know with customs that is a pipe dream.


Anchorage, AK, United States 09/23/2014 1:37 P.M. Arrival Scan
Incheon, Korea, Republic of 09/24/2014 12:15 A.M. Departure Scan
Incheon, Korea, Republic of 09/23/2014 10:10 P.M. Departure Scan
09/23/2014 7:56 P.M. Arrival Scan
ZhengZhou, China 09/23/2014 4:46 P.M. Departure Scan
ZhengZhou, China 09/22/2014 9:15 P.M. Arrival Scan
09/22/2014 8:40 P.M. Departure Scan
09/22/2014 5:44 P.M. Location Scan
09/22/2014 5:11 P.M. Origin Scan
China 09/22/2014 6:30 A.M. Order Processed: Ready for UPS
Click to expand...
Wow, are you Worldwide Expedited or Express Saver?
Mine is not only sitting still, but being passed by on a daily basis...

Incheon, Korea, Republic of 09/22/2014 8:04 P.M. Arrival Scan
ZhengZhou, China 09/22/2014 4:46 P.M. Departure Scan
ZhengZhou, China 09/19/2014 7:10 P.M. Arrival Scan
09/19/2014 6:35 P.M. Departure Scan
09/19/2014 5:30 P.M. Location Scan
09/19/2014 1:14 P.M. Origin Scan
China 09/19/2014 9:51 A.M. Order Processed: Ready for UPS
 
futch said:
I hope yours comes late, what a glorious day it would be ;)
Click to expand...

tumblr_inline_mnx2nqJFJs1qz4rgp.gif
 
Google is claiming that UPS99 is in-air. I tried to figure out where they get their data from, but had no success. Is it possible that they're right and FlightAware (and others) have incomplete info??
 
pssmith84 said:
I can't explain it, but I think the Incheon scan was an error. I think our phones are currently on UPS81 en route to Anchorage currently.
Click to expand...

Thanks, luckily I live in louisville and I hope to get it tomorrow as the delivery date is 9-24.
 
My phone, which left Louisville at 4:18pm, just got an arrival scan at Windsor Locks, CT at 6:28pm ET.
 
jlake02 said:
Tell you one thing.. if I don't get my delivery by 9/25 I'm calling Apple and raising holy hell. I will escalate my complaint as far as I can and then I will email every Apple executive I can. I will throw a loyal customer temper tantrum the likes of which they have never seen and rage/cry/moan/bitch until all the Apple decision makers know how unhappy I am with UPS.



:apple:
Click to expand...

But why? I think that 5 days from Asia-->USA is completely reasonable. If it comes early, GREAT! If not, shoot oh well. What happened with your shipment though? Did I miss something? I thought we were having fun complaining, laughing, and joking but this seems serious…What was your original delivery date? Mine is 9/25
 
GoBigBlue said:
Can someone explain this?

Departure Scan
Shanghai, China 09/23/2014 11:24 P.M. Departure Scan
Incheon, Korea, Republic of 09/23/2014 7:56 P.M. Arrival Scan
ZhengZhou, China 09/23/2014 4:46 P.M. Departure Scan
09/23/2014 2:08 A.M. A UPS My Choice® delivery change was requested for this package. / The receiver arranged to pick up the package at a UPS facility.
Shanghai, China 09/22/2014 9:40 P.M. Arrival Scan
ZhengZhou, China 09/22/2014 8:40 P.M. Departure Scan
09/22/2014 5:44 P.M. Location Scan
09/22/2014 5:09 P.M. Origin Scan
China 09/22/2014 6:29 A.M. Order Processed: Ready for UPS

Went from zhengzhou to Shanghai to South Korea and back to China.
Click to expand...

I can't explain it, but mine did the same thing, diff times though. Strange?
 
ayobonus said:
I don't even have a Departure Scan :(

Last update I have:

Louisville, KY, United States 09/23/2014 12:30 P.M. Import Scan

Scheduled delivery is tomorrow..
Click to expand...

Perhaps it's slow to scan? You seem to have the custom scan so I think you would be in the same boat as me. Maybe wait for it to update.
 
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