I was barely able to place an order at 3:43 am (eastern time zone). So yesterday I called UPS and asked why my order was stuck in China for 3 days. UPS told me that Apple chose a slower shipping method, and it's still scheduled to be on time (9/25).
So I called Apple and asked, why did you guys select a slower shipping method for me? They told me that expedited shipping is not available for preorders, only standard shipping. I asked why my phone was stuck in China for 3 days and then stuck in Louisville overnight without moving. (It still hasn't been imported 24 hours later). The apple representative told me that I was originally quoted a delivery dated of 10/1 - 10/6 so I should be happy that it's scheduled for an earlier delivery.
I said that I had trouble placing the order and was barely able to place the order after 43 minutes of trying. I expected to have a release date delivery. She said that the carriers needed to give approval (confirm eligibility) and that was also slowing down preorders. I told her that the carriers had nothing to do with Apple's website not working. She told me that there was no promised time for when preordering would start.
Makes me wonder if I want to give Apple my money, just on the principle of it. Apple does some incredible engineering, but this process is really sucking the joy out getting a beautiful new phone. Sure, the iPhone 6 is a better phone than my iPhone 5, but my purchase (128 gb 6+) is mainly out of desire and not need.
That desire is rapidly turning into disgust, and any thoughts I had about purchasing an apple watch are quickly dissipating.
So are my thoughts reasonable, or do I sound like I'm spoiled and whining?
