well the rebate form did say it may take 6-8 weeks sooo 7 is right in the range. Although i would love to have sooner, i will suffice with 2004 for now
Yes I received the same email. Rather strange really since MS usually has more than enough software to fulfill initial demand, right after a launch. Not shipping it for a few weeks I can understand but for 7 weeks? Plainly strange.
I wonder if those that pay full retail get there's firsthmmmm
Seems too good to be true to me...![]()
How long did it take to get an email from Microsoft after sending in the form for the 2008 upgrade?
That's kinda crazy that you HAVE to respond to this or your order will get automatically cancelled!
If you wish to receive this product, if available by the new expected ship date shown above, NO RESPONSE IS REQUIRED.
I got the email, too.
I think you are WRONG about that, though
Just above the section you copied into your post it says:
It's a little confusing, but together it seems like they would only cancel your order if the product is delayed yet again. If another delay occured, I be pretty suprised if they automatically canceled your order, though. Seems like they would send another e-mail like this one, where the default is again to wait.
There are laws in some states about making it easy for customers to opt out of orders when they are delayed more than 30 days. I think this e-mail is their way of meeting those requirements.
Dear <snip>my name</snip>:
Thank you for your recent order. The product listed below is currently out of stock.
Microsoft Corp Order #141042264365
Part/Sku #FWA-00062 OFFICE MAC MEDIA EDITION 2008 EN DV
The new expected ship date for your product is 2/18/2008.
If you wish to receive this product, if available by the new expected ship date shown above, NO RESPONSE IS REQUIRED.
If you no longer wish to receive this product, you may cancel your order by responding to this e-mail and placing an X in front of option #1 below or by contacting our customer service department at 506-694-4328.
If we are unable to ship this product by the new expected ship date shown, but you wish to receive the product when it becomes available, you may update your order by responding to this e-mail and placing an X in front of option #2 below or by contacting our customer service department at 506-694-4328.
To respond to this e-mail communication:
Click the reply button in your e-mail application
Place an X in front of either option #1 or #2
Click the send button in your e-mail application
Please choose from the following by placing an X in front of the desired action:
#1 ___ Please CANCEL MY ORDER and issue a refund, if applicable.
#2 ___ Please SHIP MY ORDER when it becomes available, even if after the new expected ship date. I understand that I may still cancel my order at any time before you ship the product to me by contacting 506-694-4328.
This address is the SHIP TO address currently in our records. If your SHIP TO address has been changed or is incorrect, please contact our customer service department at 506-694-4328 and a representative will be happy to update your order.
<snip>my name, addr, phone#</snip>
Thank you for your interest in Microsoft products,
The Microsoft Customer Service Team
Microsoft highly recommends that users with Internet access update their Microsoft software to better protect against viruses and security vulnerabilities. The easiest way to do this is to visit the following website: http://www.Microsoft.com/protect
Called back today and they said my order was in Process which means it is being packaged to be shipped. I checked online and it also says Order in process.
He said call back Monday for a tracking number.
Now I just have to figure out exactly how to install it without it corrupting all my fonts
-Kevin
Kevin, how did you check your order online? The closest I've come to that (other than the infamous email everyone's been getting) is searching these forums to see what others are hearing.
-David
Kevin, how did you check your order online? The closest I've come to that (other than the infamous email everyone's been getting) is searching these forums to see what others are hearing.
-David
buffalo said:https://status.microsoft.upgrade.com...rosoft_ics.asp
Try that link. Just checked and the latest ship date is now 2/11/08. Last I checked it was shipping in March.
Well, here're the entire contents of the email I got. I guess there must be different versions of the email going out:
That's the first one I got a few weeks ago, there is another one that people got the other day, including me.
This is bizarre. I guess I'm behind because I got that email 1/24/08 (last Thursday).
MS is really bugging me.It seems by sending people an ambiguous email, followed by one that looks the same but is actually a do-nothing-and-your-order-is-cancelled email is just a way to hassle people out of getting their upgrade.