I was the IT at my church, and one day when I was not available, one of the church members, who touted himself a PC expert, was there and the secretary, fairly computer illiterate, mentioned to him that her PC (Medion (yuck)) was running fairly slow.
I walked in the door a little later to find this guy at her desk on her office PC. I asked what was going on and he said he was speeding the machine up. Now mind you, as we get into this, that PC was used for church and the secretary's access to bank accounts and other sensitive information. I asked him how he was going about speeding it up, and he told me he was removing non-essential programs. I said, "OK, What programs?" He informed me that he was removing the virus protection, the Internet Security program, and all anti-spyware, claiming that he knew for certain this type of software was unnecessary. I flipped out and went to find the pastor in the building and asked him if he was aware that this 'expert' was opening the PC up to every hacker in the world. He said "No ...that the guy was the brother of a deacon and he (the pastor) was told that this guy was a PC genius. LOL.
The next day I recieved a phone call to please come to the church real quick ... that there were all kinds of alerts going on and things were popping up all over the PC screen on the church computer, and that they simply could not get rid of them fast enough to use the PC for church tasks. LOL... duh ... wonder why?
I went there and it took me 11 hours to straighten out the mess, and reinstall all of the protection again. I warned everyone in the church and all those who might ever approach the office door that NO ONE was to ever touch the PC except the secretary ever again, or the next time I had to do all of this it would cost them $250.00/hour. Guess what? No one ever again was allowed to use that PC except the pastor, his wife, and the secretary. And of course....yours truly.
(Now for the rest of the story)
In the next week or so, this 'expert' came to me beaming (like in ha ha I told you I am hot) and told me he was hired here in Nashville, TN at the Dell factory as a HELP DESK tech.
Now .... what do you think of Dell quality (?) ?