i called apple just to establish a case #, etc. she (apple rep) said i could mail it in for repair, or set up an appt with an apple store. but at this point, my case # is good for 30 days so i will wait. one of the first questions she asked me was whether or not i use a case or a screen protector (which shouldn't even be important anyways). I should be able to use a case, etc. But whatever... she said they are "investigating" the issue (after talking with two supervisors to figure out how to handle the call - she didn't seem like she has really heard of the issue, but she also seemed fairly new). She also said that it can't be an issue with all of the phones or their call system would be jammed. But my guess it happens to everyone to some extent, whether they notice it or not, is another story. Some people use headsets, some use the speaker a lot, some have huge heads, or small faces, etc. Maybe it only happens if you hold the phone with your right hand (bad joke!).
