Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Ok, Proximity sensor, I've had enough..

Apple replaced iPhone4

the proximity sensor has not worked at all on my iPhone 4. After an hour on the phone to Apple, they've agreed to replace the handset.
 
gehrbox said:
The story in TUAW was from a single report from a person visiting a Genius at an Apple store. No credibility to it at all.

My phone has not experienced the issue, but I have been very careful to hold it in Vulcan nerve pinch fashion and made sure to clean my ears so as not to cause poor reflectivity for the prox sensor :)
Click to expand...

So you go through all of that and see others have the issue yet you don't see what the issue is. So this is what cell phone usage has boiled down to? :rolleyes:

Why do people who don't have issues always whine that no one else has a problem?
 
Mademan12321 said:
So you go through all of that and see others have the issue yet you don't see what the issue is. So this is what cell phone usage has boiled down to? :rolleyes:

Why do people who don't have issues always whine that no one else has a problem?
Click to expand...

I think he was joking, not whining. True though, if you don't have this problem, don't post here. Too much of that goes on in this forum.

Still no news from Apple on this. I am confident this has been a cause of many of the "dropped" calls.
 
couldn't exchange

I've had problems with my proximity sensor as well, I took it to the genius bar and the problem could not be replicated. It was so lame. I still have problems to this day with muting people during calls from my cheek bone or something. Poor customer service IMO. They should replace my phone and others like it.
 
I just read in here, too long to quote on iPhone, that the genius told her that her boyfriend was holding the phone wrong?!?!? Seriously!? Is this a joke??!! In the 2 years with my 3G I never had this problem. I can't talk on the phone now without it dialing someone else!!! Then I have to hang up, then they see a missed call from me I never meant to make. Do u realize how much this sucks!? I have to make a conscious effort to keep the phone from touching me at all. And still it happens somehow. It's hard to keep from touching it. The more it happens n the more I read the more angry I'm getting. Maybe I shouldn't wait for an update with hopes it will fix it.
 
Well, I'm holding this POS the same way I've held my 3gs for the last year. I never once had it act up. Almost every call I've made with this phone in the last 27 hours (since I got it), it's either put me on speakerphone, muted itself or started a facetime call. This along with the reception issues are pissing me off.
a) This was set up as a NEW phone, not a backup
b) No case
c) No screen protector on the front

I love the rest of the phone, but I need a PHONE not a toy.
 
TLewis said:
The folks over at TUAW have an interesting theory (even though the headline and description are backwards): basically, the proximity sensor is not sensitive enough, and adjusting the iPhone such that the proximity led shines into the ear canal may cause the proximity sensor to not detect your head. However, in order this for to be true, the proximity sensor must not be all that sensitive (your head has to be close before it activates).

So, here's a test for you that have iPhone 4's (sorry, I don't have one): call a friend, and then test your proximity sensor. Using your hand, how close does your hand have to be before the screen turns off? On my 3GS, my hand has to be a bit less than 1 1/2 inches away. If the distance is 1/2 to 3/4's inch on the iPhone 4, then I can imagine that might be the cause.
Click to expand...


I totally confirm this. It is something to do with the PS not bouncing off of ear canal.

This was my conclusion a few days back when I tried to figure out the cause for this issue.
 
Mademan12321 said:
So you go through all of that and see others have the issue yet you don't see what the issue is. So this is what cell phone usage has boiled down to? :rolleyes:

Why do people who don't have issues always whine that no one else has a problem?
Click to expand...

Dude, I wasn't questioning the issue, only the report that an Apple Genius said it was caused by reflection in the ear.
 
So yeah, the proximity sensor issue is ridiculous.

I'm on a call for 5 minutes and I have 9 different random buttons pushed.

****ing ridiculous.
 
+1. I had to clear my call log because I kept calling people. It was pissing me off, BIG time.
 
Rather than the screen not turning off, i have a different issue:
The screen stays off when the phone is held up to my ear and so far I haven't had a single issue with inadvertently pushing buttons.
However, when i pull the phone away from my ear to hang up, it takes a good second or two for the screen to come back on, as opposed to happening instantly as it did with my 3gs. Anybody else?
 
Read that someone recommended reseting network settings. Worked for me. I have about 75% less problems now. I hope apple increases sensitivity in 4.0.1.
 
duelingdragons said:
This seems to be more of a software issue though, right?
Click to expand...

A lot of people have been told by higher-up Apple reps that it's due to the higher location of the sensor and light bouncing into it from your face/ears, and that it isn't considered an issue.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back