My 42mm SS Classic Buckle was still stuck in processing on Friday, so I decided to try arranging an appointment with Dover Street Market instead.
After a long time trying to get through on the number they gave, I thought enough was enough and resigned myself to waiting in processing hell. Luckily my girlfriend (whose 38mm Milanese Loop had shipped early and arrived already) felt bad for me and tried ringing them as well. She finally managed to get through and book something. When I got to the store they had some stock of 42mm SS Milanese, so I bought one of those.
While I was buying I very clearly asked the assistant what Dover Street Market's return policy was and he said I'd be able to take it back if I wasn't happy. After I got out of the shop I checked the receipt and that's clearly not the case. I'm really happy with what I got, so it's not a major issue, but thought I'd post the receipt terms, just in case that was useful for anyone.