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So you're honestly happy with the DSM 'arrangement' and would like it for something like , say, the iPhone launch. Crazy.



We'll have to agree to disagree with this one. Of course customers who have actually booked an appointment should take priority , however if the store is empty - serve whoever shows up! Their money is just as good as anyone else!!


WTF is this. No! If the store is empty, you have no right to go in front of others who booked an appointment later on the day. Doesn't matter if your 'money' is good as anyone else's.

And your process will bring back the long queue outside.
 
Just gone PFD on my 42mm Sport Blue Sports Band that was set for a July dispatch while my 38mm of the same watch hasn't changed status at all!

Hoping for a Saturday delivery!
 
Are you 100% sure??
That's great news!

Well I asked him x3 times, I even said, "because I KNOW you havent been, has that changed?" he said "yes it has changed "

I wanted to know because if not then I will change the address to my head office in London for Monday as Im not in sunny devon next week at all !
 
WTF is this. No! If the store is empty, you have no right to go in front of others who booked an appointment later on the day. Doesn't matter if your 'money' is good as anyone else's.

And your process will bring back the long queue outside.

And at least he already has a apple watch..some of us are still waiting for ours patiently...
 
Order Thread for UK (BST)

Lol you're the guy planning a trip to London to go to DSM aren't you? Get ready to experience the pretentiousness first hand then. Then you will understand when your trip is most likely wasted and you'll have to make it again.



And don't give me the 'the process is on their website' - they seem to change this process every day! When I got my space grey watch I was required to call a phone number and make an appointment.



Yes it's fair that I should have been served because the store was EMPTY. I cannot stress that enough.



As for buying online.. For some yes they are still waiting, but you think it's fair this prissy pretentious boutique gets stock almost daily while online customers get deprioritised?!



Like I said - I said fine, book me an appointment then - and they refused to do so.

I have a celebrity friend (won't say names) and I almost feel like popping down there with him just to see the change in attitude from the DSM staff lol!


They changed the rules after the first chaotic week they had. Haven't you been following?

And it is NOT fair. That's you being selfish.

And bring in your celebrity friend then! :D let's see what happens

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And at least he already has a apple watch..some of us are still waiting for ours patiently...


LOL yeah!!! Probably a scalper if he already has one.
 
And he already jumped the qeue of those who ordered online to get his first watch, then got all upset when he couldn't get a second bite of the cherry... So started dissing their processes des because it didn't benefit !!
 
Just gone PFD on my 42mm Sport Blue Sports Band that was set for a July dispatch while my 38mm of the same watch hasn't changed status at all!



Hoping for a Saturday delivery!


Mine went to PFD at around 9PM last night.

I'm holding out for a Saturday delivery but still pretty sure it'll be on Monday now, when I'm out all day! Typical...
 
And he already jumped the qeue of those who ordered online to get his first watch, then got all upset when he couldn't get a second bite of the cherry... So started dissing their processes des because it didn't benefit !!

it is a bit toys out of the cot to be honest. I have a watch ordered from 15th April absolutely no movement as of yet and no eta, just June...Im having to wait in the apple queue like everyone else has had to. Enjoying the process and happy to wait just don't enjoy people moaning about not getting a second watch already when many of us don't have a first one
 
Order Thread for UK (BST)

And he already jumped the qeue of those who ordered online to get his first watch, then got all upset when he couldn't get a second bite of the cherry... So started dissing their processes des because it didn't benefit !!


He thinks the world revolves around him. He came to the store very late, and demanded to be served immediately. Not even thinking of the other "working class" people who made the actual effort to book.

And he knows the store only can book you a day in advance but he wants them to bend over the rules for him just to get an appointment.

He knows the rules. If you can't follow their rules, go to Selfridges (38mm Sport only tho) or order online.


And the fact he already HAS a watch makes this whole thing even more insulting
 
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My man from Apple has just been in touch. Everything is fine with my order and it looks like the email I got sent overnight was sent in error. Should be dispatching today!

Dave,

I haven't been following this thread religiously, and I'm sure this has been asked already: has your contact at Apple given any indication of whether delivery of the more 'rare' permutations is picking up?

Cheers from a fellow Woolieback!
 
Dave,

I haven't been following this thread religiously, and I'm sure this has been asked already: has your contact at Apple given any indication of whether delivery of the more 'rare' permutations is picking up?

Cheers from a fellow Woolieback!

He's only really talked about my order specifically. I know HarryT has been in touch with someone in the executive office too (possibly same person, who knows) but Harry's only been given general information that was already known or information with regards his own order too.

Orders in general seem to be picking up, some items such as the models with link straps dispatched for the first time this week. We've also made about 10 minutes worth of progress this week with the Space Grey Sport model that most people have ordered which is more progress from an order time perspective than there's been in the preceding 3 weeks!

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How the hellthey so behind on all the orders. They shouldnt of allowed perorders just released on 24th and first come first seeved

They have appeared to grossly underestimate the popularity of the Space Grey Sport model and have been playing catch up since. I'm not sure how considering you would have expected them to do some form of market research prior to launch and leading up to pre orders people could favourite the models that were of interest to them which would give a further idea of the popularity.

I did raise this point in my emails to the executive office but they haven't touched on it as yet in my discussions on the phone with them as the priority has been to sort out what was causing paypal to decline the payment when Apple tried to take it and getting my watch dispatched as soon as possible
 
He's only really talked about my order specifically. I know HarryT has been in touch with someone in the executive office too (possibly same person, who knows) but Harry's only been given general information that was already known or information with regards his own order too.

Orders in general seem to be picking up, some items such as the models with link straps dispatched for the first time this week. We've also made about 10 minutes worth of progress this week with the Space Grey Sport model that most people have ordered which is more progress from an order time perspective than there's been in the preceding 3 weeks!

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They have appeared to grossly underestimate the popularity of the Space Grey Sport model and have been playing catch up since. I'm not sure how considering you would have expected them to do some form of market research prior to launch and leading up to pre orders people could favourite the models that were of interest to them which would give a further idea of the popularity.

I did raise this point in my emails to the executive office but they haven't touched on it as yet in my discussions on the phone with them as the priority has been to sort out what was causing paypal to decline the payment when Apple tried to take it and getting my watch dispatched as soon as possible

Cheers Dave, hope you get your watch pronto!
 
My new status from this morning "preparing to dispatch" and yesterday my cc have been charged for the amount of the apple watch, but the shipment estimate date is always june.. what does it mean? the real ship day is near???
 

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My new status from this morning "preparing to dispatch" and yesterday my cc have been charged for the amount of the apple watch, but the shipment estimate date is always june.. what does it mean? the real ship day is near???

It means your watch will be dispatched in the next few hours. The ship date estimate will not change. Even when my sport band was delivered it still says dispatched in 2-4 weeks.

You should have your watch tomorrow (if they have started Saturday delivery) or Monday. ;)
 
WTF is this. No! If the store is empty, you have no right to go in front of others who booked an appointment later on the day. Doesn't matter if your 'money' is good as anyone else's.

And your process will bring back the long queue outside.
It was 17:30pm when I arrived and 17:50 when I left

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He thinks the world revolves around him. He came to the store very late, and demanded to be served immediately. Not even thinking of the other "working class" people who made the actual effort to book.

And he knows the store only can book you a day in advance but he wants them to bend over the rules for him just to get an appointment.

He knows the rules. If you can't follow their rules, go to Selfridges (38mm Sport only tho) or order online.


And the fact he already HAS a watch makes this whole thing even more insulting
Lol were you there? No one demanded anything. I was perfectly polite and even had a nice chin wag with the staff.
So what if I have a watch already? Does owning a watch make my assessment of the way apple has handled this launch as flawless by default?

Moving the product from retail stores to a single Mayfair boutique is a classist move. I fail to understand how you can see it as otherwise.
 
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UK MAIL adds to the waiting game!

14th May 2015 21:05 Booked/Awaiting Collection
14th May 2015 22:34 Collected
15th May 2015 07:15 At Delivery Location
15th May 2015 08:26 Out For Delivery
15th May 2015 08:29 Delayed
Your parcel is Delayed
Your parcel is due to be delivered on 18/05/2015
 
UK MAIL adds to the waiting game!

14th May 2015 21:05 Booked/Awaiting Collection
14th May 2015 22:34 Collected
15th May 2015 07:15 At Delivery Location
15th May 2015 08:26 Out For Delivery
15th May 2015 08:29 Delayed
Your parcel is Delayed
Your parcel is due to be delivered on 18/05/2015

Tried to arrange collection from (Livingston) depot, but package is not available for collection before 18th May either makes me wonder what happened between 0826 and 0829
 
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