Yes they will replace it free of charge.
okay thanks. emailed them yesterday still no response but hopefully soon
Yes they will replace it free of charge.
Yes they will replace it free of charge.
I tested with both 4.1 and 4.0.2,same results.nope is yours 4.1 or 4.0.x
I didn't even realize there was another version of this case! No wonder my silicone edges were leaving a bit of a gap that i've always noticed and hated but lived with. Im emailing otterbox to request a non-defective version of this really good case.
I spoke with otter-box on Facebook and they said they did redesign the case to make it fit better along with a new camera cutout it seems. They also said colors are coming soon.
I spoke with otter-box on Facebook and they said they did redesign the case to make it fit better along with a new camera cutout it seems. They also said colors are coming soon.
has anyone called customer support ? my case does not fit right either, the top part is not flush with the rubber skin.
I love my commuter, but after a couple of months of usage, the power button is now very hard to depress, as it has "sunk" down into the body of the case. Ideas?
......I think people are getting their 'Commuter' cases muddled up with their 'Defender' cases here??!
How can you say the 'home button has sunk down into the case' when the Commuter case has absolutely NO silicone that covers the home button?
Are you meaning the 'Sleep/Wake button or are you genuinely meaning the 'Home' button (under the screen!) in which case you must be referring to the Otterbox Defender and NOT the Commuter!
Can you copy and paste your Facebook conversation here? I've been in email contact with Otterbox, and they are telling me that they have made no revisions or changes to the Commuter since it's release, even though their pics on the website appear to have a different camera and flash cutout.
Commuter saved by butt again today. Walking through a furniture store trying to buy some office chairs. Had my iPhone 4 in my hand because I had a photo on it of the chair my wife wanted. Stumbled and my phone slipped out of my hand an skittered across the tile floor.
Commuter has earned a permanent place on my phone. The rest of my collection will soon be for sale.
Steve
That case is awesome for protection. One time I was on the phone like the day after I got my commuter and my phone slipped out of my hand and bounced off the wall then bounced off a chair then hit the carpet, I was pissed but thankfully the commuter saved my phone, not a scratch on the case nor the phone.
Just to throw it out there, you know what I have noticed, Cases like the commuter and candyshell have fair amount of grip but also are very slippery compared to some other cases. For instance, ever since I have used only bumper style cases starting a few months ago, Hula, Apple bumper, Hybrid Ex, etc.. I haven't dropped my phone (knocks on wood). I'm thinking a lot of it is the grip from these bumpers compared to a case like the commuter, but also I think it has a lot to do with your mindset as well. Such as when you have a bumper style case on your phone, or me for instance, I am much much more careful with it compared to when I have the candyshell or commuter on my phone. I know its going to protect it if I dropped it or set it down somewhere and it falls, therefore, I take a chance with doing what I want with my phone because I know chances are it will NOT break nor scratch in anyway unless it hits pavement or rocks.
I just got a Commuter for my Iphone 4, and I like it reasonably well. It seems to offer solid protection without adding TOO much to the bulk.
However, I am a bit annoyed that the edges of the hard part of the cover do not fit properly. Some of you have mentioned that it is possible to bend them by force to improve this. I have tried bending, but I don't see any difference. I used *some* force, but not that much as I am concerned with breaking the plastic.
Now, my question is to those of you who managed to make the hard part fit better: how much force did you need to apply to bend it?