Things that don't dramatically effect the appearence are not faults.
No, I am not saying that at all, but picking small details out of marketing text and saying that Apple is not holding to it is stupid.
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People are too picky with apple products
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Things that don't dramatically effect the appearence are not faults.
No, I am not saying that at all, but picking small details out of marketing text and saying that Apple is not holding to it is stupid.
Since when is sloppy quality synonymous with faulty? Something can funtion fine, but still be of sloppy quality. You are defending sloppy quality.
so youd be perfectly fine accepting a scratched up laptop or car. i mean afterall, it still functions fine
youd be fine with a paint job with dust specs or bubbles in a small area of a car or product because it doesnt really affect the function of the product right?
Once again, since you can't seen to answer the question, where do you draw the line between what dramatically effects the appearance and what does not?
Picking out small details? These are apples words and it is not like they said it once or twice. they made a point to mention it over and over and over again. Why is it stupid to hold Apple to things they claim? I fail to see your logic? Apple made specific claims. Why should we not feel justified in holding them to those claims?
No I'm not, the point is this: no manufacturing process makes 100% perfect products, that's right, not even Apple's. You shouldn't expect complete perfection and you shouldn't go mad if you don't get it. The laptops are not of sloppy quality at all, they are just mass produced, and as with any mass produced product, there will be minor imperfections in a lot of units.
No, and I already said that if something dramatically effects the appearence then it should be returned.
I don't think anyone is expecting that. We are just expecting Apple to stand behind their product when the imperfections do inevitably show up.
Why not? I am paying for perfection.
Who is getting mad? If i had a flawed computer I would not be mad. I would bring it in and expect them to fix it. no anger would enter the equation unless they did not attempt to take care of my issue.
Again, that is fine and completely expected. that does not mean that the end consumer has to settle for a flawed product. As ANY company does, when a flawed product is sold a good company will stand behind their product, realize a few bad apples (no pun intended) slip through, and make good one compensating the consumer whether it is a replacement or fix or whatever.
Just because a company mass produces something which means some bad ones will slip through does not mean we as consumers need to roll over and except less than what we paid for.
But you continually fail to even attempt to quantify how you tell what is "dramatically".
/thread
I don't understand whats so difficult about this. We are not talking about the awkard top case bowing issue on the first gen macbook pro's , or the annoying audio whine problem , which affects EVERY macbook pro. If me and a friend purchase Macbook Pros in the Apple store brand new and mine has a small scratch and 2 dead pixels while my friends is immaculate, you had better believe I'm going in there to retreive a new unit. I don't know what apple considers "in spec" , but I consider "in spec" to be perfect as long as I am purchasing a BRAND NEW unit. If you want to sell junk do so in the refurbished pile where there is no expressed guarantee that your hardware will look like new.
Then you're an idiot. You're paying a huge premium price, and putting up with crap.
Simple, you're trying to CLAIM that YOU will pay for ME sending my Mac Book Pro with dead pixels back. And I mean YOU as in your argument as a consumer.
Yet you fail to see that like with most products it would probably cost Apple at least half the retail value to build it's laptops and more then likely a quarter, the mark up is HUGE, like all companies Apple will have built into it's pricing costs to cover replacements. So it is not going to cost YOU a penny.
No I'm not. Does my phone work as advertised? Does it browse the web, do e-mails, play videos and music, take photos, run apps, and do these better than my old phone? Yes!!! Are light leaks a little annoying? Maybe, but it's easy to ignore them while using the phone, and they don't effect the function of the phone at all.
MrMinor, you contradicted yourself twice.
Please feel free to point out my supposed contradictions and please also feel free to answer the questions I have asked you multiple times that you conveniently ignore.
You said that you are not expecting perfection in the first paragraph, then you say that you do in the second! Read the post and see!
I have answered your questions numorous times.
I said that I do not expect each computer off the line to be perfect. I do expect that the machine I buy will be perfect or that Apple will replace it with a perfect one or repair it so that it is perfect. Read closer next time.
And I still do not see where you answered my question so I will pose it yet again so that you can ignore it again. Where this the line? How do you determine for everyone else what is a major issue worth fixing and what is a minor issue that should be ignored? How can you answer this for everyone else out there?
Where is the line where a product becomes flawed? Is a dust spec under the bezel a flaw, even though it doesn't hurt the usability of the computer at all. Now, dust under the glass on the display portion is a whole another thing, that is definitely a problem and something that should be fixed by the manufacturer. I think slanted keys and dead pixels fall under this as well as they may affect usability.
At some point people simply have to consider what is reasonable. Is it really worth the time and effort to replace your computer if there's a tiny scratch on it?
At some point people simply have to consider what is reasonable. Is it really worth the time and effort to replace your computer if there's a tiny scratch on it?
So you expect your computer to be perfect even though you know the majority of any mass produced product won't be? That's just ****ing insane... Who are you, the special king of perfect land who deserves better than everyone else?
I have answered this before: if the product has minor cosmetic problems for example slanted keys, then it is FINE. If it has major cosmetic problems such as a huge scratch or the machiene dosent operate correctly, for example it has a dead HD, then it's not ok and should be replaced.
Good G-d talking to you is like beating my head against a wall.
When did I EVER say I know the majority won't be perfect? I never said that. What I said is that I know that in a manufacturing process not every machine will be perfect.
For heavens sake do you even read? I do not think I deserve better than everyone else. I think EVERYONE deserves a perfect machine. Why should you pay for something and settle for not getting it?Who are you, the special king of perfect land who deserves better than everyone else?
You keep saying the same thing, but you are not answering the question. who decides what is minor cosmetic and what is major cosmetic?You give examples of what you consider minor and major cosmetic issues, but you do not answer how you got to that conclusion. Are we all supposed to use the PowerFullMac scale to know what is and is not acceptable? Why are you the king of what is a major issue and what is not?
So you expect your computer to be perfect even though you know the majority of any mass produced product won't be? That's just ****ing insane... Who are you, the special king of perfect land who deserves better than everyone else?
So now your saying that the MAJORITY of Macs are faulty or 'Not Perfect' in some way purely because they are mass produced? In fact your are claiming that ANYTHING mass produced will have major QC issues as the MAJORITY of them will not be 'Perfect'.
Hmmmm, I seriously do hope you are 14 as the Moderator said. Otherwise you need to get out more.......
I am saying that the majority of any mass produced item will have very minor things wrong such as slanted keys because no manufacturing process churns out 100% perfect products. I fail to see what age has to do with it.
I am ignoring MrMinor's posts now because he repeats himself more then E4 repeats Friends.
Reading that comment if you are 14 then I understand why you think that, because you haven't brought enough things in life to actually realise just how daft you sound. It means you need to experience 'life' a bit more to purchase goods that are mass produced, some more then any Apple product, and each and every one has NO as in ZERO defects of any type great or small. You will then understand why some people are peeved when their brand new $2500 laptop has slanting key's, not to mention the people on here with homes to pay for, family's to feed, bills to pay, they work hard and save the money bit by bit for a new laptop, or whack it on a credit card, only for the laptop to have visual defects. Once you do that then you will think differently perhaps? Or understand where people are coming from?
sorry, you dont have an arguement
why do you get to decide whats a major flaw to somebody again?
Yes I am dying to hear the answer to this too. As he said, I repeat myself a lot. Does he realize that it is because he keeps avoiding answering the questionwhy do you get to decide whats a major flaw to somebody again?
People here talk as if their Macbook Pro is an expensive item. Surprise... it's CHEAP.
Here in San Francisco, just ONE MONTH'S RENT for a mere one-room STUDIO apartment is virtually the cost of a Macbook Pro. ONE MONTH'S RENT! And not even a one-bedroom. For that princely sum, one gets a mass-produced, short lifespan, soon-to-be-disposed of piece of consumer-level merchandise that is meant to be a TOOL, not a piece of hand-made desk sculpture.
On second thoughts, the rent analogy is probably a bad one – judging by a lot of the comments about miniscule imperfections, many contributors to this thread still live at home with their parents. And if they don't, maybe they should.
Here in San Francisco, just ONE MONTH'S RENT for a mere one-room STUDIO apartment is virtually the cost of a Macbook Pro. ONE MONTH'S RENT! And not even a one-bedroom. For that princely sum, one gets a mass-produced, short lifespan, soon-to-be-disposed of piece of consumer-level merchandise that is meant to be a TOOL, not a piece of hand-made desk sculpture.
On second thoughts, the rent analogy is probably a bad one – judging by a lot of the comments about miniscule imperfections, many contributors to this thread still live at home with their parents. And if they don't, maybe they should.
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