My engraved iPad came today, I put away he one that came Friday and plan to keep this. Hope apple is okay with that because it seems silly to return a personalized device.
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Personalized iPads being delayed.
- Thread starter Abandapart82
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I just received a call from an Apple rep regarding the return of the second iPad.
She said it was up to me which one I'd like to return, the on I got on Friday or the original order with the engraving (which came in on Monday).
Of course I chose to keep the engraved iPad (which I haven't even opened yet in case I had to return that one).
That is beyond excellent customer service!
Between 2x shipping and the fact that they cant sell returned ones as new, I'm sure it cost them like $200 per affected customer. Not that they can't afford it but nevertheless.
I'm guessing a lot of other companies would have just had us wait 'til Monday & Tough luck.
Thanks Apple!
She said it was up to me which one I'd like to return, the on I got on Friday or the original order with the engraving (which came in on Monday).
Of course I chose to keep the engraved iPad (which I haven't even opened yet in case I had to return that one).
That is beyond excellent customer service!
Between 2x shipping and the fact that they cant sell returned ones as new, I'm sure it cost them like $200 per affected customer. Not that they can't afford it but nevertheless.
I'm guessing a lot of other companies would have just had us wait 'til Monday & Tough luck.
Thanks Apple!
I just received a call from an Apple rep regarding the return of the second iPad.
She said it was up to me which one I'd like to return, the on I got on Friday or the original order with the engraving (which came in on Monday).
Of course I chose to keep the engraved iPad (which I haven't even opened yet in case I had to return that one).
That is beyond excellent customer service!
Between 2x shipping and the fact that they cant sell returned ones as new, I'm sure it cost them like $200 per affected customer. Not that they can't afford it but nevertheless.
I'm guessing a lot of other companies would have just had us wait 'til Monday & Tough luck.
Thanks Apple!
Something tells me they can afford it.