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Phil Schiller Goes on Offensive Against Android and Samsung

Speedy2 said:
It's an embarrassment that they can't come up with more convincing ideas to fight Android than some bland marketing statement.

This is especially bad:
"He added that "Android is often given a free replacement for a feature phone and the experience isn't as good as an iPhone.""

This is nothing but whining.
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Haha, no kidding! "WAHHHH! If your Android phone breaks, they'll give you a free replacement!!" Sounds like good customer service to me, which Apple could stand to mimic.

Also, this whole thing reads like less of an "attack" and more like sour grapes.

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Dave.UK said:
I love it when this pops up :p

This site is called MacRumors and covers iMacs, MacBooks, iPhones, iPads and iPods.

As such its possible to own:

iMac & Android phone
Macbook & Android phone
iPad & Android phone
iPod & Android phone
and believe it or not, theres even people on here that own iPhone & Android phone!

Just because someone is on an Apple based site, dosent mean they have to be pro all their products.

Hope that helps :)

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Please see above :)
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Ding ding! Nicely stated.

I have an iMac, an Apple Airport Extreme Base Station, an Acer Aspire One netbook with a full version of Windows that I bought for next to nothing at Target, an Asus Nexus 7 tablet, and a Samsung Galaxy S3 phone. I'm waiting for Apple to refresh the MacBook Airs so I can buy one this year, and I think they've fallen way behind in innovation in the cell phone game.

Also, I've been here since 2003, though I rarely post. :) I previously owned a Powerbook G4 and the original iPhone.
 
Even though I mostly agree with him, I wouldn't have said that. Seems like a better idea would be to come out with an amazing iOS 7, and that do a samsung like marketing blitz on how awesome it is:)
 
Radio said:
This is pretty simple for anyone to get..

If this were about palm or windows phone Phil - this pompous person - would not even lift a finger to respond.

He's worried.
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If Palm or Windows was a viable competitor I'm sure Phil would respond. Certainly Apple went after Palm in the early days of the iPhone. Today's competition is Android, so Phil is relevant on that point.

As a shareholder & long time Apple fan, but not a mindless fanboy, I'm worried. Schiller is just bitter the world doesn't eat up his marketing efforts like cotton candy at a ball game w/o Jobs around. It calls into question Apple's leadership.

From a marketing perspective his comments were poor form, and as you suggest, & expose Apple's void behind the Cupertino curtain. We are nearing the end of Q2 with not even a hint of a product announcement.
 
KPOM said:
They are making less expensive products, and may yet make a less expensive iPhone, but I don't see them ever making "cheap" products. Even the iPad mini is $329. I think Apple would rather have the top 25-40% of a market than the bottom 60-75%. A $99 or even $149 iPad mini and a $249 unsubsidized iPhone might grab lots of market share, but at a hit to margins and brand image that is just too risky.

Everyone crows about Samsung's market share, which is 50% larger than Apple's, but their profit margins are less than half of Apple's. The Galaxy S3 was outsold by the iPhone 4S last quarter. They are relying on the S3 and the upcoming S4 to drive their profits.
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Yes - but ultimately you're looking at two completely different companies anyway. Samsung (in total) does more than phones/tablets. They are far more diverse. Their phone division could fold overnight and yes - it would be a hit - but Samsung wouldn't be out of business.

The same can't be said about Apple. Apple's business is primarily built on the pillar of iOS (iPad and iPhone.) That's why they need those both to have great profit margins.
 
KPOM said:
I think Apple would rather have the top 25-40% of a market than the bottom 60-75%. A $99 or even $149 iPad mini and a $249 unsubsidized iPhone might grab lots of market share, but at a hit to margins and brand image that is just too risky.
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True, but I don't think that is Apple's long term strategy or best interest. It puts them back in luxury niche world. I think Apple wants to be a market leader, but on it's terms. At least in the Jobs era the strategy was, yes Apple products are a bit more expensive, but its because its a better thought out, built, and usable product. From there the consumer justified spending more because it was worth it. That worked for a long time from the iPod to the iPad.

But now Android OS is on par, and there are some very nice devices. Not Apple nice, but good enough to make justifying spending an extra $200 tougher. The only way Apple gets back to the "old days" is to change the game again with a new look at iOS -- one that recognizes how people's uses of iDevices has evolved in the past 5 years. Android IS just an iOS copycat, but a good one. Apple needs to undo that with something fresh that makes Android look stale.
 
Completely right, Phil. I do like most aspects of the Galaxy hardware (except the plastic), but the OS and lack of integration with my other devices is the deal breaker.
 
I love macs but my phone is a nexus 4, very happy.

Only had to sign in once and bam, everything worked and
all of my work was there waiting for me.
 
applesith said:
Completely right, Phil. I do like most aspects of the Galaxy hardware (except the plastic), but the OS and lack of integration with my other devices is the deal breaker.
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Again I have to ask (I know - I didn't ask you before) - what is this lack of integration you're speaking of?
 
samcraig said:
Again I have to ask (I know - I didn't ask you before) - what is this lack of integration you're speaking of?
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Software to easily manage/sync music from my computer is the biggest part. iTunes with iPhone and iPad is the best part of having iDevices for me.

While the Galaxy phone is pretty good, I haven't found a Droid tablet that is the same quality as the iPad. Screwy screen ratios and/or cheap quality feel. I need flawless integration of apps, music and data between my phone and tablet. So I will never have different OS on my phone than tablet.
 
I do understand android phones are cheaper (although we all pay for them thx to google ads) and do come in variety of models but I have 2 questions:

1- Where do you take your android phone when you need support?

2- If android phones are "better" in features and build quality than iPhones then why is their resale value much lower than similarly featured iPhones?

Regards,
Sam
 
applesith said:
Software to easily manage/sync music from my computer is the biggest part. iTunes with iPhone and iPad is the best part of having iDevices for me.

While the Galaxy phone is pretty good, I haven't found a Droid tablet that is the same quality as the iPad. Screwy screen ratios and/or cheap quality feel. I need flawless integration of apps, music and data between my phone and tablet. So I will never have different OS on my phone than tablet.
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Doubletwist (like iTunes) and/or the fact my phone mounts as a hard drive make it easy to manage and sync.

I do agree that it typically makes the most sense to share OSes across a phone and tablet. Something I am not doing now. But then again - I use them for different purposes. And since my music is in the cloud (not just on local storage) - that was the biggest crossover "issue."

I'm still rocking my original iPad though because for me - (note this is me personally) haven't had a need to upgrade. For what I use my iPad for - I don't need more speed/etc. Only thing that would be nice is the camera. But not enough to get me to switch (yet).

If I go the "mini" route - I would consider the Nexus 7 or whatever comes out though - not JUST the iPad mini.

Ultimately - the integration angle - for me at least - isn't a big deal. Anything I want/need on any device I have access to.
 
driphone said:
I do understand android phones are cheaper (although we all pay for them thx to google ads) and do come in variety of models but I have 2 questions:

1- Where do you take your android phone when you need support?

2- If android phones are "better" in features and build quality than iPhones then why is their resale value much lower than similarly featured iPhones?

Regards,
Sam
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1. The store you bought it from...what support would you need though?

2. Because Apple only does 2 phones a year (maybe 2) while there are numerous Android manufactures releasing more than 2 a year....who buys a phone thinking about resale value though? But the S3 and Note 2 still have pretty high resale value
 
driphone said:
I do understand android phones are cheaper (although we all pay for them thx to google ads) and do come in variety of models but I have 2 questions:

1- Where do you take your android phone when you need support?

2- If android phones are "better" in features and build quality than iPhones then why is their resale value much lower than similarly featured iPhones?

Regards,
Sam
Click to expand...

you realize android the OS doesn't have ads. So how do we "pay" for them thanks to google ads?

I've taken my phone to ATT when I've had an issue.

The answer to #2 is pretty obvious I think. With new Android phones coming out more often - resale value goes down because there's always something bigger/better.

If/when Apple goes to an upgrade cycle with more than 1-2 phones a year - resale value will also go down.
 
driphone said:
I do understand android phones are cheaper (although we all pay for them thx to google ads) and do come in variety of models but I have 2 questions:

1- Where do you take your android phone when you need support?

2- If android phones are "better" in features and build quality than iPhones then why is their resale value much lower than similarly featured iPhones?

Regards,
Sam
Click to expand...

Apple is the only phone maker that requires it service its phones. Traditionally, the cellco company provides supports, and does for all but Apple phones.

I don't know anyone other than diehard Fandroids saying Android is better. It certainly offers different features that might appeal some and has lower cost models, also appealing to people, especially in the PayGo arena.

As for resale, it's all relative. Apple doesn't allow much discounting on iPhones, where as you can always get a deal on an Android, so no huge need to go to the resale market if you want an Android. It's a similar phenomena with Macs vs. PC. You can always pick up a new PC for $200. A Mac, no, no.

Certainly cost of ownership of a contract iPhone is the same as an Android phone. Data costs are the same either way and as you note, you can sell your old iPhone for what you paid for it two years prior. But most consumers do not think that way. Let's face it the cost of the hardware, amortized over two years is nothing compared to the total contract cost. Again, people don't think that way... they think how much do I have to spend right now. It's why all those "make no payments for 12 months" deals on TVs work so well. Sleight of hand.
 
I'll chime in.

I've never owned an Android device. My best friend has a Galaxy S III that he recently picked up. I'll admit that the UI seems more dynamic on his phone compared to the stodgy grids of icons on my iPhone 4. My iPhone is really starting to show its age with slowness too.

My buddy was also saying how bright and vibrant his Galaxy screen was compared to my iPhone. On that point, I took issue — yes his screen is bright and vibrant, but it's bright and vibrant and blue-green. The color balance is just terrible! But since it's what he's used to, he thinks it looks great. Plus he has the brightness at full intensity, whereas I leave mine at about the halfway mark. It's kind of like the people who ohhh and ahhh at the Best Buy TVs that are set to ridiculously unnatural contrast and color settings.

I picked up his phone and said...plasticy, feels cheap! He picked up my phone and says... heavy, feels fragile!
 
None of this matters

Toyota outsells Porsche too. What's your point?

Different products built for different markets. I like my Porsche, and I like Apple products
 
Regarding Phil's comment about a year old OS, who cares as long it works? Too many people are interested in having a new thing just because it's "New!" and not because they need the new features. Just change for the sake of change.

I'll admit, I understand getting bored with something, but there's a limit to that. And if it's customizable or otherwise user-changeable, change it yourself. I don't think these companies should change/add/remove features just to keep you entertained.
 
This was probably stated already, but I am not going to read 600+ posts to find it.

It cracks me up that Apple always attacks the low end devices. Of course the low end devices are cheap and no where near the range of the iPhone, they were NEVER designed to be. However, my Nexus 4 is an amazing device and I cannot see ever owning an iPhone over it, in it's current state. Tablet wise, I still believe iOS has the best choice in apps. The quality of the iPhone (design, etc) does woo me from time to time, but the is just not something I can live with compared to what I am able to do on Android.

Anyways, I believe that both OS's have great points and bad points. I am by no means a loyalist to any company (and feel that people who are sell themselves short), I just use what I feel is the best device at the current time.
 
bozzykid said:
Huh? iOS users view way more Google ads than Android users.
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Oletros said:
And how do you pay an LG or HTC phone with Google Ads?
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samcraig said:
you realize android the OS doesn't have ads. So how do we "pay" for them thanks to google ads?

I've taken my phone to ATT when I've had an issue.

The answer to #2 is pretty obvious I think. With new Android phones coming out more often - resale value goes down because there's always something bigger/better.

If/when Apple goes to an upgrade cycle with more than 1-2 phones a year - resale value will also go down.
Click to expand...

So I assume non of you ever perform searches on google and see those ads:)
And you are not even implying that those "clerks" at the cellphone stores that were probably selling shoes the day before can actually help you with your technical difficulties of your smartphone.
 
guzhogi said:
Regarding Phil's comment about a year old OS, who cares as long it works? Too many people are interested in having a new thing just because it's "New!" and not because they need the new features. Just change for the sake of change.
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And...whats wrong with that.
 
Last edited by a moderator:
My iPhone (iOS 6) doesn't "seamlessly" see my Apple TV, what about that Phil

As seamless as Apple Maps, Apple Weather app (how about a dynamic icon at least), Apple Podcasts app (what a turd).

Is it really that hard to make a larger iPhone?
 
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