Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
The iPhone is beautiful and keeping it that way is the responsibility of the owner- placing it in your pocket with keys and coins will scratch it. This is a surprise? It's not Apple's problem.

If they're coming out of the box that way...that's Apple's problem.

Only idiots haven't found their other pocket on their jeans lol

You do NOT want to carry ANYTHING sharp in your phone pocket...
Jesus... It's as if mobile phones were just invented and people have no clue that stuff scratches.

Also, consider getting a case or a protective foil at least.
It's not that hard.

I even still have the factory foil on the front and back, simply because my foils I ordered haven't shipped yet.
They work, just need to be aware that you must leave them on out of the box OR clean them (good luck with that).

Glassed Silver:mac
 
If aluminum is "anodized" correctly, it should not scratch down to the silver color. Is it a coating or is it really anodized?
 
This is BS F U Phill.

If you are dissatisfied you have 30 days to return it. Massive returns will leak to press, folks will sell off their shares and the stock value will go down etc.

That's a way better FU than a blog post

You could even start a blog post or folks to upload their return receipt just to prove the number of returns is real.
 
If aluminum is "anodized" correctly, it should not scratch down to the silver color. Is it a coating or is it really anodized?

Why do you say that? Anodizing creates a layer of oxidation - it doesn't oxidize the metal through and through. If you scratch through that layer, you'll expose the unoxidized metal underneath.

You can create a thicker layer of oxidation, but at some point it may not be suitable for the intended application. For instance, you would lose the straight and sharp corners if you took the process too far. Those panels wouldn't work with the iPhone 5's tolerances.
 
I'm making $86 an hour working from home. I was shocked when my neighbour told me she was averaging $95 but I see how it works now. I feel so much freedom now that I'm my own boss. This is what I do, R ed9 7 d o t c o m

Get of the forums, I'm reporting you for spamming. I looked at all your posts and you either say how much money you can make from online things. Or how much money you are making.

Please leave.
 
People bitch and moan that the glass back can crack, so Apple switches to aluminum. Now people bitch and moan that aluminum scratches.

No pleasing some people..

When apple starts making quality backs then people will stop complaining .

The iPhone 3g probably had the most durable back.
 
How about the new iPod touch? This is what it says on Apple's website:

There’s a reason these iPod touch colors are so incredibly rich and vibrant. It’s because they’re bonded right to the aluminum — not just painted on the surface.

Is it the same as the black iPhone 5? But the article implies that it's just 'painted on the surface'.
 
When apple starts making quality backs then people will stop complaining .

The iPhone 3g probably had the most durable back.

The iPhone 3G back was plastic and scratched very easily. My iPhone 5 seems to do fine so far. I would say as far as scratch resistance goes, the 4 and 4S had the best backs.
 
It is a poor choice of materials. Since cell phones are often carried in people's pockets, they should be made of materials that don't scratch easily.
.

Be sure to let us know when your phone is released so we can all finally have a cell phone with zero issues, especially scratches

----------

However, Phil says to us that highly noticeable dents, scuffs etc. are normal in a five day old Product.

No he didn't. But nice try at the hyperbolic putting words in his mouth
 
I found this article (link at the bottom) from the New York Times which in my view shows very well how apple is changing.

(snip)
In 2007, a little over a month before the iPhone was scheduled to appear in stores, Mr. Jobs .... (snip) .... “I want a glass screen, and I want it perfect in six weeks.”

First comment: Job's last second approach to manufacturing

It's such last minute changes that Apple uses as a reason to say they can only manufacture in China where thousands of factory workers can be yanked out of bed in the middle of the night. Nice overlords, eh? Anyway, Jobs must've driven Cook crazy, by not being able to always plan ahead :)

Of course, Jobs had known for much longer that they wanted to use glass. We know from his bio that he went to Corning about six months before it went on sale. That would be right after it was first shown off in January 2007. He just didn't know if the glass would show up in time for the sales launch in late June 2007. That's why the switch from plastic to glass wasn't announced until the last week before launch.

Would Jobs have done something different?

Now, I think the intention of the post was to suggest that Jobs wouldn't have allowed a scratchable surface in the first place.

I'm not so sure that he would've realized it could be a problem. When the first iPhone was shown in January 2007, it had a plastic screen (just like some iPods) and Jobs apparently hadn't gone to Corning yet.

That plastic screen was soon the topic of criticism from reporters and iPod owners, who knew that scratches could be a major problem. So I think it was this public criticism after the iPhone's debut, that made Jobs decide to switch to glass and call Corning.

In other words, without similar mass pre-sales criticism being available for the aluminum case, it's quite possible that Jobs would not have seen it as a problem. Especially if he and others were using camouflage cases.
 
Be sure to let us know when your phone is released so we can all finally have a cell phone with zero issues, especially scratches

Well, apple does make phones that do not scratch easily: I have been carrying my iPhone 4 in my pocket for two years, and you can barely see that it has been used at all. Unfortunately, what is inside is no longer state of the art
 
Actually, im not sure if the thread covered this, but why didn't the guy email him about Apple Care - and their stand on iPhone 5 cosmetic damages when the iPhone fails.

I've been rejected once due to cosmetic damages.
And iPhone 5 scratches/dents/etc right out from the box would have invalidated a lot of warranty.
 
One day, the all-glass iPhones may be remembered as the most well designed model when it comes to appearance, but just fragile to slippery hands. Now, Apple could make a more expensive iPhone from some other material, but I think it is obvious that Apple does not care about quality so much anymore. They know many customers will be content with there scuffed up out-of-the-box iPhone and for the others that are not, they can just simply return it until they get one that are satisfied with. That will work for as long they can outsource manufacturing from China and those workers are content with the working conditions. I personally don't see that last too much longer. The recent riots at Foxconn may be just the beginning of the end for that kind of business.
 
Be sure to let us know when your phone is released so we can all finally have a cell phone with zero issues, especially scratches

----------



No he didn't. But nice try at the hyperbolic putting words in his mouth

I think, Phil did exactly know in which context the question of Alex stood. You can´t tell me that it is an unheard of issue.
 
Last edited:
In 2007 Steve Job said: "We don´t ship junk"

http://youtu.be/8_uDaaKMEaI

However, Phil says to us that highly noticeable dents, scuffs etc. are normal in a five day old Product.

Apple which direction are you going?

Phil Shiller is no Steve Jobs. Steve would not stand for this shoddy workmanship. This product wouldn't have seen the light of day.
 
"our device is so beautiful to look at, that to preserve its prestine look and feel, you'll need to put it in a case"

:rolleyes:
 
Glass shatters, plastic cracks, aluminum dents and scratches... What do people want their phones made out of!? Stone??
 
Then why is it anodized black? To make it look better, at the cost of its finish durability.

Because whilst it does protection it is nicer to make it look attractive right? After all, they need to sell them not only just make a functional product.
 
Just received my black 32gb...no scratches or defects at all, appears to be pristine. Now we'll see what happens when I turn it on, hopefully no wifi issues. At least the first hurdle has been cleared.
 
First comment: Job's last second approach to manufacturing

It's such last minute changes that Apple uses as a reason to say they can only manufacture in China where thousands of factory workers can be yanked out of bed in the middle of the night. Nice overlords, eh? Anyway, Jobs must've driven Cook crazy, by not being able to always plan ahead :)

Of course, Jobs had known for much longer that they wanted to use glass. We know from his bio that he went to Corning about six months before it went on sale. That would be right after it was first shown off in January 2007. He just didn't know if the glass would show up in time for the sales launch in late June 2007. That's why the switch from plastic to glass wasn't announced until the last week before launch.

Would Jobs have done something different?

Now, I think the intention of the post was to suggest that Jobs wouldn't have allowed a scratchable surface in the first place.

I'm not so sure that he would've realized it could be a problem. When the first iPhone was shown in January 2007, it had a plastic screen (just like some iPods) and Jobs apparently hadn't gone to Corning yet.

That plastic screen was soon the topic of criticism from reporters and iPod owners, who knew that scratches could be a major problem. So I think it was this public criticism after the iPhone's debut, that made Jobs decide to switch to glass and call Corning.

In other words, without similar mass pre-sales criticism being available for the aluminum case, it's quite possible that Jobs would not have seen it as a problem. Especially if he and others were using camouflage cases.

K,
I think the problem here, and what people are saying is that Job's wouldn't have let it get to the consumers' hands this way.

In the above scenario, Jobs listened to criticism before the product ever was commercially available and made sure a solution was in place, so that the buyer didn't have to deal with it.

In this particular case, None of that happened. Apple launched the iphone5, and only after consumers started complaining did Apple respond with "tough, it happens".

it's impossible to know if Jobs would have made the same mistake. he's dead and we need to move on.

But it still reflects negatively on Apple that they were willing to push forward with a half broken application without testing. I do also speculate that under Job's leadership, he would have put his foot down and refused to release Maps or the backing till after it was properly QA'd
 
Last edited:
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.