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Photoshop Project Manager Clarifies Position on Creative Suite 3 Compatibility With Snow Leopard
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But
He said that, essentially. You jumped rather hard without really reading. But since you're here, could you please heal the sick before you ascend again?
He said that, essentially. You jumped rather hard without really reading. But since you're here, could you please heal the sick before you ascend again?
so instead a company is expected to spend countless dollars and hours to upgrade a previous version of their software to make it compatible with technologies released after they replaced said software with a newer version
frankly I dont see that Adobe should be forced to do anything with CS3 now that they have released CS4. that is where the focus should be, fixing the current version, and perhaps some price lowering (sorry but the prices are a tad ridiculous)
I knew Adobe would have to come out to clarify because I expected a huge uproar about CS3 potentially not working on Snow Leopard which is beginning to materialize all over the net.
Because CS4 was a commercial failure (admitted by Adobe executives), the installed base of CS3 users is enormous, very likely the majority of Creative Suite users in fact. From personal experience, knowing many users myself, I'd say that when pitted against each other -- CS3 vs CS4 -- the adoption ratio is 3:1.
Even though CS3 was released years ago, some people bought it as recently as just 11 months ago because Adobe was widely advertising CS3.3 as this amazing suite of products.. and then bam! CS4 comes out.
So for those people to have spent nearly $2K on a suite of applications and then not have it run on new computers just a year later, that was just asking for trouble. It's not about choosing to install SnowLeopard, it's that all new Mac's from Friday onward will come pre-installed with SL, not Leopard.
Adobe will have to back track on their policy of not supporting CS3 (they're doing it already) and release patches if any critical bug shows up or risk alienating a vast portion of their users.
Regardless of this announcement, while I was gearing up to pick up SnowLeopard on Friday, I think I'll wait the weekend out while real users test CS3 compatibility.
Because CS4 was a commercial failure (admitted by Adobe executives), the installed base of CS3 users is enormous, very likely the majority of Creative Suite users in fact. From personal experience, knowing many users myself, I'd say that when pitted against each other -- CS3 vs CS4 -- the adoption ratio is 3:1.
Even though CS3 was released years ago, some people bought it as recently as just 11 months ago because Adobe was widely advertising CS3.3 as this amazing suite of products.. and then bam! CS4 comes out.
So for those people to have spent nearly $2K on a suite of applications and then not have it run on new computers just a year later, that was just asking for trouble. It's not about choosing to install SnowLeopard, it's that all new Mac's from Friday onward will come pre-installed with SL, not Leopard.
Adobe will have to back track on their policy of not supporting CS3 (they're doing it already) and release patches if any critical bug shows up or risk alienating a vast portion of their users.
Regardless of this announcement, while I was gearing up to pick up SnowLeopard on Friday, I think I'll wait the weekend out while real users test CS3 compatibility.
try again you dope. go back and actually READ my posts before you respond.
i've NEVER said adobe should fix CS3 if it were to break because of 10.6
This is ridiculous. Basically they are saying the +$1000 software package you bought from them only has a shelf life of less than 1 year (considering that they were still selling CS3 a year ago). Sadly there is no true competitor to photoshop so they can pull crap like this.
no you just want them to test that it works with SL to ensure that you don't have to spend any money on CS4. Because they will have given you a 20 page list of talking points they tested and ensured will work.
and if they do that testing and it doesn't and they say that if you want a SL working CS you have to get CS4 which has been tested and does work, you'll probably scream foul cause you spent thousands on CS3 blah blah
they have already said that CS3 may not entirely work but CS4 does. and that they are concentrating on CS4, not wasting time going back to make a SL working CS3. which is their right. Just like it is the right of Apple to restrict the hardware that works with MacOSX and to drop support of out of warranty hardware.
you don't like that, go buy a Windows machine and/or a different creative software. I'm sure there's plenty out there to choice from.
But
True, if CS3 is actually broken in 10.6, but many seeded dev's say CS3 works under 10.6 -
It bloody well better, to your original point!
True, if CS3 is actually broken in 10.6, but many seeded dev's say CS3 works under 10.6 -
It bloody well better, to your original point!
Pros depending on the Adobe CS shouldnt be running to upgrade to SL without full knowledge of CS3 compatibility. It is a foolish move that could result in lost revenue. I recall reading posts about preordering with glee, guess the borderline obsessive compulsive orders may result in some buggy software
As for people buying a new mac once SL comes preloaded (who knows when that will actually start) looks like you will either have to play your cards with the existing CS or upgrade. I don't necessarily think it's fair, but that's what you get when you play in the Mac arena - cant order a machine with an old OS's. You could also buy a standalone copy of Leopard now and keep it for your new machine.
As for people buying a new mac once SL comes preloaded (who knows when that will actually start) looks like you will either have to play your cards with the existing CS or upgrade. I don't necessarily think it's fair, but that's what you get when you play in the Mac arena - cant order a machine with an old OS's. You could also buy a standalone copy of Leopard now and keep it for your new machine.
Actually Adobe is very likely to fix serious problems with CS3/10.6 as are reported by users. This is much more cost effective for a old-generation release than providing the exhaustive, expensive, and time-consuming testing one would normally do for a current or new release.
I'm speaking from 30 years experience in software product management.
I tend to agree. I am still using CS2 (and wishing I could use smart filters), but I'm not upgrading to Snow Leopard until after CS5 comes out. I am waiting to purchase a Adobe CS upgrade until Adobe makes a 64bit version, which I heard will be the case in CS5
Damn.I just upgraded to CS4 based on Adobes double speak about 10.6.I was going to wait until CS5 which should be 64bit,as I could really use being able to rustle up 16g for multi layered high res textures.
I am glad AE seems to be ok though.
I am glad AE seems to be ok though.
i'm glad your such a good mindreader and KNOW what i will do if blah blah blah happens.
i guess it really doesnt matter to you that i've already said a dozen times, im not expecting them to fix it, but i'm not surprised since you don't seem to know how to read what people write.
and like i've also pointed out adobe IS still supporting updates to CS3. i get them all the time in my auto updater, but if you had actually spent one cent on their software youd know that too.
if their willing to test it for the purpose of fixing CS3's issues as it relates to being installed on 10.5, then why is unreasonable to ask that they at least TEST/LEARN (not fix) what will happen if it were put on 10.6?
when you start needing to spend as much money on a singular piece of software than you did the computer it was put on, then maybe you'd understand why all i (and others) am asking for is a little customer support. im not asking for the world, despite what you think.
seeing that you are using CS2, i know that means you are still on 10.4
if you passed on upgrading to 10.5, i don't see you as a power user that would find issue with CS3 not being TESTED thoroughly on 10.6
not faulting you at all, or saying what you're doing is wrong. just pointing out that your situation puts you in a different place than me and possibly others on here
If Adobe isn't using any undocumented OS X APIs, shouldn't forward compatibility be a non-issue? Apple has been known to deprecate APIs, but to my knowledge, none (if any, few) have been actually removed from the OS. And CS isn't such a low-level application that an OS X version change--especially one as small as this--should make that much of a difference.
Well it's reported to work. but what about 10.6.1 and higher? Something can break and they won't fix it. It's basically them not standing behind their product. It's like insurance, people pay and most never make a claim, but they want to know it'll be there when they need it. That's part of the reason we pay the inflated prices.
Oh well, my livelihood doesn't depend on this so it's not life or death for me.
No, it's not.
It's Adobe saying that we built this, and it works on Apple OS 10.x.
If Apple screws up Apple OS 10.x+1 and that breaks our software, then don't upgrade to 10.x+1!!
[shout]THIS IS APPLE'S FAULT, NOT ADOBE'S[/shout], why can't people see that if 10.5 apps don't run on 10.6 - then Apple screwed up with 10.6?
Ditto on this. If your production machines are on Leopard and CS3 and are humming right along, wait. Always wait. Don't jump onto a new OS hoping things will work. Wait it out testing and reports. If you that intent on running a new OS, put in on non-critical machines first, test it yourself, then make a decision based on your own evidence.
If you buy a new Mac and it comes with SL on it and you use CS3, you might either think about backdating to Leopard, or going ahead and biting the bullet on CS4.
When I buy a new Mac, I usually get the upgrade then for the current Adobe CS, as long as I am not too late in a release cycle [Ugh, Adobe and their 18 months!
]. Like this week. I got my new MBP, I put on my new CS4. On my PowerBook I ran CS3. I save and buy them both [every 3-4 years]. If the upgrades don't match well, I deal with what I have. My full-time employer [a university] is just now putting CS4 on the computers for the fall – they won't upgrade that massively during the school year [more than 3,500 campus computers have Adobe CS Master on them]. They are critical machines, so they err on the side of caution. Causes some issues with students who had CS4 already, but workarounds exist.Don't break the workflow is the mantra of Pro 101. My friends in video/broadcast and some of my publishing/advertising/web/print design friends as well are often a version back on OS and suite software, until either a new machine is purchased or they are fully convinced that the workflow will be safe and/or better.
exactly. same thing happens with every point update and people using protools, does it not?
I feel like a dumbass for buying Adobe CS 3.3 upgrade from 3. It wasn't that long, maybe a month later, and CS4 comes out. I really feel duped and ripped off now because I did the 2, 3, 3.3 upgrades thinking for my $1000+ dollars I would be able to at least use the software for two lousy years from my last upgrade. I feel like this is a shame on Adobe. I shouldn't be required to do every upgrade. The thing is I do some web development, but it's not my job. And coming up with another $430 is wrong. All Snow Leopard is is the removal of PPC files and 64-bit app rewrites.
I think, at a very minimum, Adobe should test and support CS 3 until CS 5 is available. The 3.3 thing really ticks me off too. They should at least support one version prior for over a year when people are spending this much on software.
I know I am wasting my words here. If anyone starts up a petition or complaint form, please let us in this thread know.
I think, at a very minimum, Adobe should test and support CS 3 until CS 5 is available. The 3.3 thing really ticks me off too. They should at least support one version prior for over a year when people are spending this much on software.
I know I am wasting my words here. If anyone starts up a petition or complaint form, please let us in this thread know.