i ordered direct from pitaka. if this is how their case is, then i’ll just have to live with it. i really like the aramid finish bc it provides the best grip for me. the other slim fit case i got was the torras slim fit, and its soft touch finish is too slippery for me.
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Pitaka Air for Iphone 13 pro max
- Thread starter mouzouris
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i ordered direct from pitaka. if this is how their case is, then i’ll just have to live with it. i really like the aramid finish bc it provides the best grip for me. the other slim fit case i got was the torras slim fit, and its soft touch finish is too slippery for me.
The one on the right. The one on the left has too much lip, which shouldn’t be in the “air” model.
Does anyone know what is exactly a return policy on Pitaka website? I would like to purchase directly from the website but don’t want a hassle. Amazon doesn’t have the color I want
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7-DAY MONEY BACK GUARANTEE
Got my 13 Pro Max Air case and I can’t tell for sure if it’s the newer one with the correctly cut front lip. I think it is, but am not sure. I’ll post back when my phone arrives with more pics and if it fits well. The pic with one case is mine. The pic with two cases is from an Amazon review with the case on the right being the replacement case.
One thing I can tell for sure is the Pitaka Mag EZ Case on my XS Max feels a lot more grippy than the Air case for 13 Pro Max. The Air case feels slippery in comparison. I don’t know if this is because the Air case is new and needs to be worn in, or if the Air feels different because of its 600D Aramid weave, which looks different than the 1500D weave on the Mag EZ 2 and Mag Pro. My XS Max Mag EZ case looks similar to the Mag EZ 2 case so I’m guessing it’s closer to the 1500D rating. Also the Air case feels a lot more flimsy. It bends very easily compared to my XS Max Mag EZ Case.
One thing I can tell for sure is the Pitaka Mag EZ Case on my XS Max feels a lot more grippy than the Air case for 13 Pro Max. The Air case feels slippery in comparison. I don’t know if this is because the Air case is new and needs to be worn in, or if the Air feels different because of its 600D Aramid weave, which looks different than the 1500D weave on the Mag EZ 2 and Mag Pro. My XS Max Mag EZ case looks similar to the Mag EZ 2 case so I’m guessing it’s closer to the 1500D rating. Also the Air case feels a lot more flimsy. It bends very easily compared to my XS Max Mag EZ Case.
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They said they’ll ship me a new one but that it probably won’t get here until the end of October. Let’s see if it’s fixed.
I started a return on Amazon but then Pitaka contacted me and asked if they could send a new case. The front edges of the case seem sharp and a definitely a nuisance when swiping. In fact they appear to chipped the edge of my screen protector which I admit was not perfectly straight but it was pretty darn good. If the new case is not any better I will definitely submit the return I started on Amazon. The question is will they ship before the 30 day mark if they don't I will return it before the return window ends.
I’m doing the same, I really hope the replacement is better.
I had Pitaka cases for many years and never had any issues until this release…
Got the replacement today, it's perfect, no defects and no raised edges. Pitaka shipped me this one directly from China.
You must of received the latest and greatest. I received a replacement case directly from China on 10/5 and it still had the raised edges. I immediately sent them an email and this was their response:
“Thanks for your feedback. Sorry that we didn't meet your expectations.
If you have any suggestion towards our products or our design, you are more than welcome to come contact us and we will listen to every single one of them and make sure that our next move is to the maximum benefits to our customer.”
Oh well. I’ll still use the case because it is my all-time favorite case.
Well that’s sad. I had the Pitaka Air for my 12 Pro Max last year and I really enjoyed it. I was going to get one this time but I figured I’d give Caudabe a try first. My 12 Pro Max - I had a heavy duty leather case that I liked and I’d alternate that with the Pitaka Air when I wanted to feel like I was using the phone nekkid. :/
Here are some photos I took, the edge are just like all the previous Pitaka cases I had. Maybe wait a few more weeks and re-order once the current batch runs out.
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imo that second picture shows the biggest difference - you can still see part of the silver edge of your phone, while mine completely covers it. so there’s hope that they’re still correcting their later batches.
Since I love the Air Case so much, I emailed Pitaka customer service again. They are going to send me another replacement directly from China. They assured me that the issues have been fixed and will test the replacement before shipping to me. Let’s see how this replacement is. I am not giving up, LOL!
Hell yea brother! Looking forward to my replacement today. As much as I like the Official Leather case and my Caudabe Sheath, I love the open bottom cut out of the Pitaka more.
EDIT: It’s close to perfect with the bottom opening not being sharp anymore. Will be keeping it on my phone for good I think.
EDIT: It’s close to perfect with the bottom opening not being sharp anymore. Will be keeping it on my phone for good I think.
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Where did u order the blue one from? Pitaka site is out of stock and Amazon only displays black.
It was in stock at the time when I ordered directly from Pitaka that's where I got it from, hopefully they have more coming soon.
Apple leather case $60. Why? Aramid fiber vs leather. The Apple leather will give more protection but the Pitaka will look a lot better after a year.