You mad that he makes money off making YouTube videos and you don't?
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Popular YouTuber Says Apple Won't Fix His iMac Pro Damaged While Disassembled
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You mad that he makes money off making YouTube videos and you don't?
I wouldn't go that far - I think it is wrong to make a company do or make something they don't want to do or make. I'm a liberal, but I do sympathise with the libertarian concern.
But if a company is already doing or making something internally (replacement parts, service manuals), they shouldn't be allowed to horde it or monopolize it to the harm of consumers.
Anyone with half a brain knows full well you don't buy the vast majority of apple products with the intent of opening them up and modifying them. They are sold as sealed units designed to work and function as sealed units for the entirety of there lifespan.
THEY ARE PURPOSELY DESIGNED THAT WAY! LINUS knows this full well. He did this just to get hits and make apple look bad! He took it apart knowing full well it voids the warrantee. Apple in no way shape or form is responsible, weather he is willing to pay for parts and labor himself or not!
I wouldn't put it past him, the smug son of a b*&^h he is sometimes, to purposely do this, just to make apple look bad and come off as a victim here, just for the hits!
I watch and sub to Linus, and more and more he annoys the hell out of me with his ego and his thumbing his nose at apple all the time.
APPLE AND PCS ARE TWO DIFFERENT COMPUTERS MEANT FOR DIFFERENT TYPES OF USERS! The iMac Pro models are meant for a select few who can afford the price and use them in prosumer use types. Odds are if your spending 10K on a iMac pro, your using it for more then just surfing the web and checking your email. Your using it to run high end stuff like complex video editing or animation or computational work, and your buying it full well knowing its not upgradable outside of apple certified technicians, and not meant to be taken apart in any way shape or form.
You violate that understanding, you do so at your own risk and Linus knew that well before he even bought the dam thing and if he didn't, he's a god dam fool then!
So I say screw him. Buy another one then, because thats the only way your getting it replaced BECAUSE ITS YOUR FAULT!
In no way is apple responsible IMHO!
Had the unit had a fault or something went wrong with it ON ITS OWN, then you call apple and they will be more then happy to repair or replace it for you.
But the moment you take it apart, not certified for apple you do so at your own risk, same for people who do it to iPhones and iPads and every other apple product.
THEY ARE PURPOSELY DESIGNED THAT WAY! LINUS knows this full well. He did this just to get hits and make apple look bad! He took it apart knowing full well it voids the warrantee. Apple in no way shape or form is responsible, weather he is willing to pay for parts and labor himself or not!
I wouldn't put it past him, the smug son of a b*&^h he is sometimes, to purposely do this, just to make apple look bad and come off as a victim here, just for the hits!
I watch and sub to Linus, and more and more he annoys the hell out of me with his ego and his thumbing his nose at apple all the time.
APPLE AND PCS ARE TWO DIFFERENT COMPUTERS MEANT FOR DIFFERENT TYPES OF USERS! The iMac Pro models are meant for a select few who can afford the price and use them in prosumer use types. Odds are if your spending 10K on a iMac pro, your using it for more then just surfing the web and checking your email. Your using it to run high end stuff like complex video editing or animation or computational work, and your buying it full well knowing its not upgradable outside of apple certified technicians, and not meant to be taken apart in any way shape or form.
You violate that understanding, you do so at your own risk and Linus knew that well before he even bought the dam thing and if he didn't, he's a god dam fool then!
So I say screw him. Buy another one then, because thats the only way your getting it replaced BECAUSE ITS YOUR FAULT!
In no way is apple responsible IMHO!
Had the unit had a fault or something went wrong with it ON ITS OWN, then you call apple and they will be more then happy to repair or replace it for you.
But the moment you take it apart, not certified for apple you do so at your own risk, same for people who do it to iPhones and iPads and every other apple product.
No, if Apple sell him the parts they are under warranty, now considering these idiots already COMPLETELY striped the machine apart and broke it because they really don’t take care with products or know what they are doing, why should Apple trust them for not breaking the parts they sell them, which they will then have to replace for free if they did break them.
I also have never known Apple to just sell parts for brand new products?
And also why would Apple risk the media exposure? They know who Linus is, that he has a lot of views and subs, they are hardly going to support someone who can make them look bad and likes to totally ignore warranty conditions stripping apart machines when they don’t know how to, if they did they wouldn’t have broken it!
And for all of this "repair video" efforts, this YouTuber probably made only 50 cents…. which is still a lot more than that woman that went postal against YouTube.
You're right... it should be accidental damage only. If some crazy person walks up to you in a coffee shop and pushes your laptop onto the floor, you shouldn't be permitted to repair it. Only if you tripped over a rock and dropped it... accidentally.
Do you actually think before you comment?
After reading these comments about how he should fix it himself, hated for figuring out a way to make money and having more money than sense... The top comment is is a joke since he wants to buy the part to fix it. The second top comment is a joke since he obviously has more sense than the poster, who comes across as a envious of Linus money making ability.
I must agree that Apple has a monopoly over its own products and that's a good thing for them to ensure quality. Yet, it does make it difficult for many people who really like to modify and fix their own stuff. Apple's products along with many others have become a "here is the box, you're only allowed to use it." One would think that they would just start leasing their products rather than selling them.
I must agree that Apple has a monopoly over its own products and that's a good thing for them to ensure quality. Yet, it does make it difficult for many people who really like to modify and fix their own stuff. Apple's products along with many others have become a "here is the box, you're only allowed to use it." One would think that they would just start leasing their products rather than selling them.
I would understand if he expected a covered warranty repair, in that case Apple is being reasonable, but to not want to repair it even if he pays? That is just poor customer service.
Both examples you gave are outside of the users control, are you thinking?
This guy INTENTIONALLY disassembled his computer and modified it, and damaged it as a result. His fault.
Why don’t you just watch the video. Or read the article.
That being said, no he doesn’t expect it to be covered under warranty; he broke it. He’s mad that it’s impossible to repair as there’s no infrastructure in place to do so through official channels and no parts are available.
If someone pushes your laptop off a surface onto the floor, that's INTENT. NOT ACCIDENT. You can't walk into a store and say "I accidentally had someone push this computer off my desk". Just because you don't like the guy doesn't mean Apple shouldn't fix his computer. He's not asking for warranty work done, he's wanting to pay for the repair. It's idiotic that Apple won't repair it.
He can’t get the parts, that’s the problem. Just watch his video. This article is misleading.
I changed my wording, I meant accidental as in it was outside of the user’s control. Anyway, I don’t want apple’s resources to be tied up with people who were irresponsible with their products.
100% agree with Linus on this. His car analogy is apt imo: if you wreck your Ford and they tell you sorry we can’t sell you or a third party the parts to repair it, and we, Ford, don’t want to do it....well that’s pretty BS.
This is another example where "right to repair" legislation becomes important. Apple and authorized service centers have every right to deny service to someone for any reason, but at the same time, Linus should be legally able to purchase repair parts and fix it himself. The automobile market is a huge example/precedent for this kind of thing.
The first thing that I wondered was how it made that spark after the tear down. It doesn't look like it's plugged in. When I replace AIO screens, it's done horizontally. Don't let gravity ruin your work.
Well I'm sure as sh*t glad that what Apple allots their resources to isn't up to you.
I love iMacs as consumer machines. I've had my dad on one for years and it's been the most trouble free computer he's ever had.
I cannot imagine picking up an integrated machine like this for professional work though.
I'm not sure why there is a refusal to fix it though. I mean, why not if the dude is going to pay for out-of-warranty work? Not that I would have purchased one of these anyway but this certainly doesn't improve my opinion.
I cannot imagine picking up an integrated machine like this for professional work though.
I'm not sure why there is a refusal to fix it though. I mean, why not if the dude is going to pay for out-of-warranty work? Not that I would have purchased one of these anyway but this certainly doesn't improve my opinion.
Accidents do happen. How can a screen accidental drop be fooling around ? He didn't just decide to drop it on purpose.
They are refusing to repair it AT ALL and refusing to sell him or a liscensed Apple repair center the parts to have it repaired. He’s not trying to claim this as a warranty item, the article is misleading, he’s just trying to get it repair at cost. And they said no.
Typical entitled YouTube monetizing scumbag breaking things for fun and trying to scam the OEM. Almost as bad as those people on YouTube who “test” phones and return them to the carrier/national retailer after breaking/damaging them