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iPhone X Power button issue

P

Protozo

macrumors regular
Original poster
Dec 25, 2017
117
27
I have the IPhone X and noted that roughly about 15% of the time when I try to wake up the phone with the power button after it's been asleep for longer duration, the power button will not wake it up after first click. I have to press the button again to wake it up. I had to disable my Apple Pay because of this as it was getting triggered on the second click.

I've tried to sleep/wake the phone numerous times in rapid succession and it works every time so it does not appear that there is a hardware issue...
Can anyone confirm having same problems and this being a software related issue?


Thanks
 
i think so, but i always use de button.
I have restored and the issue continue
 
i have the problem that my powerbutton is a little bit cracky. Click sounds strange:(
 
Protozo said:
I have the IPhone X and noted that roughly about 15% of the time when I try to wake up the phone with the power button after it's been asleep for longer duration, the power button will not wake it up after first click. I have to press the button again to wake it up. I had to disable my Apple Pay because of this as it was getting triggered on the second click.

I've tried to sleep/wake the phone numerous times in rapid succession and it works every time so it does not appear that there is a hardware issue...
Can anyone confirm having same problems and this being a software related issue?


Thanks
Click to expand...
https://forums.macrumors.com/threads/iphone-x-wake-issues.2086072/

https://forums.macrumors.com/thread...han-one-tap-to-wake-up-phone-problem.2095287/
 
I have exactly the same issue as you state. Glad to see I am not alone and the other threads suggest it may be a software/settings issue.
 
Protozo said:
I have the IPhone X and noted that roughly about 15% of the time when I try to wake up the phone with the power button after it's been asleep for longer duration, the power button will not wake it up after first click. I have to press the button again to wake it up. I had to disable my Apple Pay because of this as it was getting triggered on the second click.

I've tried to sleep/wake the phone numerous times in rapid succession and it works every time so it does not appear that there is a hardware issue...
Can anyone confirm having same problems and this being a software related issue?


Thanks
Click to expand...

Which iOS?i have the same issue ,but I can say the last week the issue is gone.
 
karless said:
Which iOS?i have the same issue ,but I can say the last week the issue is gone.
Click to expand...
IOS 11.3 beta 1,
this issue is very confusing, few people are reporting this issue, and happens to me even with the phone restaured...
 
saynax said:
I have exactly the same issue as you state. Glad to see I am not alone and the other threads suggest it may be a software/settings issue.
Click to expand...
Please report the bug at the app feedback of the beta sofware program, maybe if they receive more feedbacks about the issue they can solve it
 
karless said:
No one has noticed this bug,because everyone use the rise to wake up and tap to wake.I still have this issue.Is it maybe a hardware issue?
Click to expand...

I have a refurbished phone, and both have this issue.

Also I have reported it several times in the app feedback of the beta program and Apple do nothing
 
Have the same issue on 11.2.5. Really annoying. Don’t know if it’s hardware or software
 
So it turns out this was caused by my Apple silicone case. Weird, right? I have no way of explaining this quite frankly but all I know is that ever since I switched to one of those cheap clear TPU cases, I haven't had this problem anymore.

Perhaps the silicone Apple case can cause some of the button presses to be SO light that it automatically assumes the user wants to access Apple Pay? So it just doesn't react until the second press? I don't know, that's my guess.

Either way, if you guys have a case on, try switching or using the phone without and see if this still occurs.
 
PCFan said:
So it turns out this was caused by my Apple silicone case. Weird, right? I have no way of explaining this quite frankly but all I know is that ever since I switched to one of those cheap clear TPU cases, I haven't had this problem anymore.

Perhaps the silicone Apple case can cause some of the button presses to be SO light that it automatically assumes the user wants to access Apple Pay? So it just doesn't react until the second press? I don't know, that's my guess.

Either way, if you guys have a case on, try switching or using the phone without and see if this still occurs.
Click to expand...

I don’t use any case.

Sometimes the power button don’t do nothing, then you press it again and automatically enters to Apple play, it’s a sofware bug
 
Bump. The power button on a flagship phone literally doesn't work half the time due to a software issue. This is the new Apple.

I know the button press registered because I wait and press it again and it brings up Apple Pay.
 
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