PSA: Apple Mail Bugs Can Lead to Data Loss in macOS Catalina

I thought my mail folders were all empty at first glance. Turned out that after you upgrade the default folder view is to show unread mail. Turning that off showed me that all my stuff was still there.
 
artfossil said:
I guess I don't understand your question. You were asking about resizable columns in Mail after Catalina? And yes, my columns still are resizable in Catalina.
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Mine are not (POP mail settings). And not sure how to get that functionality back. It's annoying. No dividers, no column labels, no other affordances indicating how you can resize, so assuming you can't.
 

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Khedron said:
Can all the people defending Apple like "it's ok to brick your system it's only beta" now wake up and see Apple has a software development problem that is getting worse and worse
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You've never heard the saying, "never install/use anything version 1.0 of apple products"?
 
I have had no real issue with Mac OS mail in Catalina but my iCloud account on iOS13 is pretty buggy. Mail notification will alert that there is e-mail which there really is but when you open up mail there is nothing there, it might take 20 or 30 seconds to appear. Delete iCloud emails on Mac OS and they stay on the phone for a very long time. I usually have to manually delete them to clear them off the message pane. Pretty disappointed as e-mail is what I really use my devices for. Might have to switch back over to my Outlook.com address.
 
Apple isnt serious about the beta process in software development. Example: iOS 13 beta had a contacts exploit and apple was made aware of it from a bug bounty hunter. Apple refused to pay the bounty because the software was still beta (beta software is suppose to have bugs). But when iOS 13.0 final came out, the contacts exploit was still there. It didn't get fixed untill iOS 13.1

What is the point of people reporting bugs if they don't get fixed.
 
daabido said:
Annual updates are the problem. You can't do 18+ months of development work in 12 months. You can do 12 months worth, and then 6 months of what is essentially incomplete software as point releases.

It took 8 years to progress through Panther, Tiger, Leopard, Snow Leopard, and Lion. In the next 8 years we had Mountain Lion, Mavericks, Yosemite, El Capitan, Sierra, High Sierra, Mojave and Catalina.

Fifteen years ago we used to mock companies with 12 month release cycles. Now we (and the market) have become addicted to it. Apple has had three pauses to tidy up code - Snow Leopard, Mountain Lion and High Sierra. I predict they will do one more major release before releasing a tidy up version.
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i think this insight is exactly right! While new software ideas can be coded reasonably quickly, the time for testing doesn’t shorten - in fact it probably lengthens with the ever increasing size of the installed base. It may be time to go back to 18 - 24 month upgrade cycles.
 
I've used Mail.app for years to access dozens of server-hosted (IMAP) accounts, on macOS and iOS. It's been fairly solid for me, and has had an elegant design and features not found in other mail clients.

I stopped using POP3 many years ago, as I prefer the cloud-based storage as a backup. I have accounts across iCloud, Gmail and Runbox.

If Mail.app is corrupting the actual messages, and this is propagating back to the servers, this is BAD!!

One thing I haven't seen mentioned by anyone is the folder "mappings" (Sent/Drafts/Trash). Is it possible that the upgrade to Catalina is messing with these mappings causing the appearance of messages being deleted?
 
jafd said:
One would think a trillion dollar company could afford a QA department with people that are actually competent.
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Really? ;-)


TwoBytes said:
Has anyone here lost any mail?
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No, worked fine from first install. The only "glitch" was System Preferences got hung for a few minutes while setting up iCloud.

In fact,  managed to fix the VIP bug from Mojave which I was glad to see.
  • iCloud (1 account)
  • Gmail (2)
  • Exchange (3)
Conjecturally, my guess is this bug in question is related to specific configuration(s) and/or a corrupted mail Envelopes index.
 
daabido said:
Annual updates are the problem. You can't do 18+ months of development work in 12 months. You can do 12 months worth, and then 6 months of what is essentially incomplete software as point releases.
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I absolutely detest Apple's marketing-driven software release schedule. I wish they'd release incrementally. Smaller releases more frequently with a smaller risk of problems.
 
K. Bayquoi said:
I for one, have updated to Catalina. After reading this article I immediately checked thoughly, my email. I have absolutely NO problem. Actually so far(knock on wood) have not seen ANY problems with it. And I do like all of the added features. I suspect this bug is somewhat isolated, but for sure, not affecting everyone.


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How would you know though? For me, it would be impossible to check through my thousands of old messages to see if I’m missing any. Do you have photographic memory of your email database or something?
 
I have a bug where when I am playing dota underlords the mail app randomly goes full screen, makes the game freeze up for a moment. But it happens every game. Not sure who to blame here, I have contacted the dota team, but they have not patched it yet, prob don't give a **** about mac users. I should not this bug is not the new os, I had it before updating.
 
I've noticed some quirkiness in Mail also. Not sure I've lost anything yet.

Really though, if you upgrade as soon as something comes out, you're really rolling the dice. I knew this when I upgraded, and am willing to accept the consequences for early adoption.
 
mail has been terrible lately. junk mail filtering does work what so ever, constantly looses connection, you have been SUCKING lately with your OS!
 
macfacts said:
What is the point of people reporting bugs if they don't get fixed.
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I've logged quite a few Feedbacks for iOS 13 and Catalina, and they've pretty much all been ignored. For example, Mail issues - very common ones during the first set of 13.0 betas - were marked "Open" and no-one else reported. That's not true. A current one - iMessage alerts not repeating - has been publicly acknowledged by Apple, well over 10 people just on these forums say they've reported it and yet my Feedback still says "open" and "no-one else".

It was nowhere near this bad for iOS 12 and Mojave betas. Nowhere near.

I think there are now so many people running betas (I'm not a developer but acquired the iOS and MacOS dev beta profiles the day they came out, like many other people I suspect) that they simply don't bother reading the Feedbacks most of the time. I'm going to stop reporting in future as it just wastes my time, and the only bugs being fixed are ones which hit the main websites.

I actually think we have more luck creating threads and moaning on here than reporting bugs the official way.
 
Apple just Vista-d themselves. I never thought I'd see the day where I won't upgrade the latest version of macOS, but this is the day! I'll wait until December/January.
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dantroline said:
And they will pat themselves on the back with their ATH stock price, even though it has nothing to do with Apple's performance and everything to do with geopolitics.
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It's those rose gold Macs & iPhones. The masses can't get enough.
 
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