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PSA: Apple Mail Bugs Can Lead to Data Loss in macOS Catalina

apolloa said:
Congratulations Apple! I absolutely applaud their efforts in making every single OS they make, no one else made it, have some pretty bad bugs..

it makes their devices such poor value when they continue to rush out their broken software! It’s beyond a joke now when I think back at how manny bugs under Cook we have had, iOS 11 was a pure joke of an OS, iOS 13 has bugs and iPad OS feels like a beta version! Which is a shame because of its potential.
and now Mac OS will delete your emails!

I guess just another reminder that Cook and his team simply do not give a damn about quality control still.

only Apple share holders and blind loyalty Apple fans can defend this behaviour!
I was personally looking forward to iPad OS, such a shame it’s annoying as hell with its bugs. Which I don’t expect to be fixed until iPad OS 14 next year going by Apples history..
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I'm a blindly loyal Apple fan that cannot possibly defend the software quality under Tim Cook anymore.
 
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Gutwrench said:
Job’s Apple created a strong loyalty and an emotional bond in their users by producing products that “just work”. Those were products people needed and wanted.

Cook‘s Apple seems to have renamed those users to customers which is a profound approach difference. Fundamental functionality, particularly in productivity, has stagnated and these products no longer just work. Prioritizing window dressing for customers over basic functionality is eroding away those loyal Job users.

Cook, we’re losing confidence in the Apple brand and that should be keeping you awake at night.
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I think the phrase now should be “Only just work”
 
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ooans said:
I was thinking about waiting for 10.15.1, but I guess 10.15.2 is starting to seem like a better idea
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you mean .6? Seriously so many bugs wont disappear within 2 or so months.
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Man on the moon said:
I still have MacOS High Sierra.

As a long time Apple enthusiast / User I have stopped looking forward to any OS update.

The software has just gotten terrible over the years and everything is always in BETA.
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Mojave is rock solid OS after hitting .6, but unless there is any API you need then no reason to update.
 
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Khedron said:
Can all the people defending Apple like "it's ok to brick your system it's only beta" now wake up and see Apple has a software development problem that is getting worse and worse
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This whole "new OS every year" gimmick is really a bad idea. Remember when new OSes came out when they were ready to come out? Let's go back to that.
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G4DPII said:
Apple Mail has been a pile of poop for years. Why the sudden out cry?
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Apple Mail is a very powerful, very flexible mail app, and it's well integrated into the OS. Every "alternative" I've tried has been crap.
 
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I for one, have updated to Catalina. After reading this article I immediately checked thoughly, my email. I have absolutely NO problem. Actually so far(knock on wood) have not seen ANY problems with it. And I do like all of the added features. I suspect this bug is somewhat isolated, but for sure, not affecting everyone.


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daabido said:
Annual updates are the problem. You can't do 18+ months of development work in 12 months. You can do 12 months worth, and then 6 months of what is essentially incomplete software as point releases.

It took 8 years to progress through Panther, Tiger, Leopard, Snow Leopard, and Lion. In the next 8 years we had Mountain Lion, Mavericks, Yosemite, El Capitan, Sierra, High Sierra, Mojave and Catalina.

Fifteen years ago we used to mock companies with 12 month release cycles. Now we (and the market) have become addicted to it. Apple has had three pauses to tidy up code - Snow Leopard, Mountain Lion and High Sierra. I predict they will do one more major release before releasing a tidy up version.
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I think the smart thing to do would be to stay on the most updated version of the previous OS (currently 10.14.6), then update to Catalina sometime next year when the bugs have been smoothed over...
 
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That's what happens when an entire operating system is GM for three days. I haven't used mail is years, AirMail is superior in every way.

But if you haven't installed Catalina, wait. It's extremely buggy, lots of pauses with nothing happening, iCloud doesn't work well, etc.
 
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Khedron said:
Can all the people defending Apple like "it's ok to brick your system it's only beta" now wake up and see Apple has a software development problem that is getting worse and worse
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what do you mean "wake up"? it will be forever okay for beta software to brick your system. it's never okay for production software to brick the system. there's a distinction.
 
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DotCom2 said:
It's not just in Catalina. Mail is buggy in iOS 13 as well.
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Yeah...On iPad/iPhone I gave up and installed Outlook. I had constant messages about "unable to connect" and "please provide the password". Not to mention (that topped my annoyance) that if I looked into old emails and download them from the server iOS13 treated them as new mail with current date. Soooo confusing.
 
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After installing Catalina, the search function in Mail did not work at all. Fortunately, a simple restart of the computer fixed it.
 
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farewelwilliams said:
what do you mean "wake up"? it will be forever okay for beta software to brick your system. it's never okay for production software to brick the system. there's a distinction.
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No it's not. Bricking systems is sub-alpha software that should never leave the lab.
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BGPL said:
That's what happens when an entire operating system is GM for three days. I haven't used mail is years, AirMail is superior in every way.

But if you haven't installed Catalina, wait. It's extremely buggy, lots of pauses with nothing happening, iCloud doesn't work well, etc.
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Plus all of your 32 bit software is thrown out of the window to make space for iOS app ports. Oh joy.
 
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TVreporter said:
My new iMac won’t be getting “updated” with Catalina until the spring at the earliest.
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I bought a 2019 iMac running Mojave myself, replacing my good ol’ 2011 iMac only capable of running high sierra, and I am still not over the fact that they removed Cover flow in finder in Mojave. Not because it looked so fancy, but because I had a big preview of the file on top and the list of files right underneath it. Now they replaced it with a “beautiful new gallery view”, basically just a gigantic icon and info in two different places (on the right and below the preview icon). I only have two eyes that can look at one thing at the same time, Apple!

I started using iCloud photos recently and reading about the whole sh!tshow they have put up with photos.app, no way in hell I am going to upgrade before every damn bug is squashed.

If it ain’t broke, don’t fix it has never been more true. Same with moving the cursor in iOS 13. Boy do I miss that little magnifying glass. This new way of placing the cursor in a misspelt word is driving me nuts.
 
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Apple software issues doing too much too often. Creates users issues as they adjust to all the changes. Compound the learning curve with actual software bug’s very challenging environment.

The best option for those not buying new hardware, wait until the dust settles. Otherwise buckle up for a rough ride. Good news, usually a short ride.
 
Peter_M said:
Exactly. I have a separate mail folder for work-related mail. Even though I've applied the necessary rules, the mails (new and old) don't get moved into the work folder. Such a basic function, incredible that it's broken. Where is the QC, Apple?
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I didn't try the beta so not sure if the fault existed in that. Still on the grand scheme of things it's not the worst thing to have happened to me during an update. Must admit neither my MBA or my Mac Mini was a smooth install - both have to be manually restarted during the initial logon stage.
 
I don't really understand how it is possible that Mail on both MacOS and iOS has so many issues. They haven't even added any significant new features in Mojave/iOS 13, have they?

Anyway, so far I liked Apple's Mail apps on both Mac and iOS (and I depend on it on iOS since my work email account can only be provisioned on the native app), but the prospect of permanently losing emails is scary. Hope they fix it soon.
 
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This worries me greatly, but I have not been affected yet. I use SpamSieve and I believe AppleScript is probably the mechanism that moves emails when I mark it as spam / or not spam, but again, no problems yet at this time. The only thing I am missing is GPG Mail support, but that is coming in an update next week according to the devs.

I switched to Mail because it is integrated into Apple OS better than other apps, because it is first-party Apple software that should be mostly free of tracking & other use of data, and because it is free for life. Please don't make me regret this decision Apple!!
 
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