Merry Christmas! Anybody notice how many new defective iPhone 6 threads have popped up today!? Lots of unsatisfied people opening up new phones today. Wicked. Hoping my 3rd replacement is good!!
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QC issues with iPhone 6
- Thread starter Cergman
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Just to show you guys that there are good ones out there... I've thoroughly checked over seven iPhone 6 units (three of which were my own, others family members'), and the only fault I could pick out was that one of them had its screen approximately one pixel below centre (still well within tolerance IMO).
That's great you got a flawless iPhone 6. What is your manufacture week?
Do you really think people are making these things up? I really hoped they were but I believe they aren't! This is my first time with having to return an iPhone at all! I'm sending in my second faulty unit on Monday. We'll see what they send me back!
How's the backlight uniformity? Load up a white screen, lower and raise the brightness settings and look for dimmer areas or grayish dark blobby areas at different angles. Both of mine haven't been uniform. My iPhone 4, 5 and iPad 4 have great uniformity. I noticed the issue right away (twice now and FT crescent) with my 6. Being that the new screens are a big talker and the main selling point of these new phones I don't think its too much to ask to get a non defective screen.
Wow, I had no problems with my iPhone 6 plus at all
But my iPhone 6 128gb gold that totally a different story.
I have to exchange my iPhone 6 128gb atleast four times Genius Bar at my local Apple Store last month.
Each one as most user here experiencing is dead pixels on the two units
The next two unit had dust under screen too
Fifth unit was spotless and fault free.
Definitely A big QC issue on the iPhone 6 production line.
But my iPhone 6 128gb gold that totally a different story.
I have to exchange my iPhone 6 128gb atleast four times Genius Bar at my local Apple Store last month.
Each one as most user here experiencing is dead pixels on the two units
The next two unit had dust under screen too
Fifth unit was spotless and fault free.
Definitely A big QC issue on the iPhone 6 production line.
I think I'm giving up after 4 iPhone 6 64GB space grey models. I'm tired of the lack of QC. First one exchanged for dark upper screen where the battery icon is. Replacement had a loose home button and the screen click over the volume buttons. Screen was ok. Returned and waited almost 2 months. Tried again. Third was ordered from ATT. Perfect screen, but again a loose home button, crooked mute switch and a ding in the metal by the headset jack. Hung on to it for 2 weeks, but ended up returning it too. Just tried again yesterday at the local Apple Store. Out of the box it had a dark upper screen, loose home button and it was bent/bowed. If you laid it screen down on a flat surface you could slide a business card under it without touching. First bent iPhone I'd seen in person. They tried to exchange it but because I used Next they couldn't get the upgrade eligibility reset. So I took a refund and left. Pretty disappointed overall. Over half the display iPhone 6s had darker upper screens there. So I was worried going in. The 6+s looked better. May be time to move on to something else. Bummer.
I actually tried one more time and grabbed a space grey 64gb 6+ this time. Buttons are all good finally. Mute switch is good. No dead pixels or dust under the screen or camera lens. The screen is a little brighter on the lower 1/3 (backlighting I guess), and while a little annoying I doubt I'll find better. Just gotta decide if this thing is too big or not.
I actually tried one more time and grabbed a space grey 64gb 6+ this time. Buttons are all good finally. Mute switch is good. No dead pixels or dust under the screen or camera lens. The screen is a little brighter on the lower 1/3 (backlighting I guess), and while a little annoying I doubt I'll find better. Just gotta decide if this thing is too big or not.
Had the same issue too with QC
Reserved iPhone 6 128gb space grey London store. 30th Oct 2014
Unboxed at home guess what speck of dust under screen.
Took it back to the Apple store replacement phone had yellow screen at the top battery icon.
I decided refund the only option I'm going take.
Another try next month different Apple store in London. 25th Nov 2014
This time I tried iPhone 6 128gb Gold instead.
Unboxed at home this one came with nicks and dust under screen too.
Took it back replacement but I decided I not travelling all way back to home so I ended up opening the phone up instore surprised this one had 9 dead pixels.
Refund I took again.
Ordered two iPhones Apple online uk hoping online batches should be better guess not both phones came with dust under camera lens and stuck pixels.
I decided Im not going to waste any more my time replacing these defective unit.
Refunded both units until Apple decide to fix QC problem.
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I do think QC team needs a big wake up call.
I never have to go through so many phones in my life and still not got what I wanted.
Reserved iPhone 6 128gb space grey London store. 30th Oct 2014
Unboxed at home guess what speck of dust under screen.
Took it back to the Apple store replacement phone had yellow screen at the top battery icon.
I decided refund the only option I'm going take.
Another try next month different Apple store in London. 25th Nov 2014
This time I tried iPhone 6 128gb Gold instead.
Unboxed at home this one came with nicks and dust under screen too.
Took it back replacement but I decided I not travelling all way back to home so I ended up opening the phone up instore surprised this one had 9 dead pixels.
Refund I took again.
Ordered two iPhones Apple online uk hoping online batches should be better guess not both phones came with dust under camera lens and stuck pixels.
I decided Im not going to waste any more my time replacing these defective unit.
Refunded both units until Apple decide to fix QC problem.
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I do think QC team needs a big wake up call.
I never have to go through so many phones in my life and still not got what I wanted.
Better QC for sure, but lag and the lack of RAM hits even harder...
Sadly the perfect iPhone hasn't happened this year.[
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*sigh* Just sealed up my second i6 space gray 64GB in the box to send back tomorrow. Back to my trusty still working iphone 4 again! I was thinking about slipping a little note in the box that says, "Please send back a unit from a more recent batch!" Or "Please inspect the display and facetime camera for defects on the next one!" But I held off. Probably wouldn't do much good. If the third comes back bad again I'm really not sure what I'm going to do!! To those of you who finally got a good one... Did you talk to someone on the phone and ask them to look it over before they sent you another one? Or just rinse and repeat the return/replacement process? I just really have this gut feeling I'm going get the next one back, turn it on and I'll see the dark dim smudges/dust/dead pixels on the set up screen again! Ay yi yi!
Hmm
http://www.bbc.com/news/business-30532463
This is sad but looks true. I bet a lot of these defective phones slipped by the sleepers doing the testing. Makes me kind of sick to my stomach. These people are falling asleep on the job slaving away and here I am complaining about the phone.... Still want defective a free iphone 6!
Hmm
http://www.bbc.com/news/business-30532463
This is sad but looks true. I bet a lot of these defective phones slipped by the sleepers doing the testing. Makes me kind of sick to my stomach. These people are falling asleep on the job slaving away and here I am complaining about the phone.... Still want defective a free iphone 6!
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I noticed this as well but also keep in mind that up until recently, the iPhone 6 supply was significantly higher than the 6+...mo' units, mo' problems.
I don't want to speak about dead pixels: they are a defect I'm not going to accept. But I still have to see one on any iPhone ever seen in the wild.
But the FaceTime misaligned camera issue is a joke! I literally barely see it on my iPhone (black front), if not under a direct light. Btw mine is perfectly centered.
But the FaceTime misaligned camera issue is a joke! I literally barely see it on my iPhone (black front), if not under a direct light. Btw mine is perfectly centered.
Honestly? Yes I think there are some people (Not all the people here, for sure) making things up. Is their usual pattern on this forum. And some others are just too picky. But clearly I can't prove that, so it is just a personal opinion.
Uniformity? If I really have to be ridiculously picky I could tell you mine as a brighter corner, the lower left, but it's really barely noticeable, and only if you really want to find a defect on an otherwise perfect unit.
"Perfect" in the way a consumer grade product can be. To return a phone for that reason would be ridiculous for me, and I know people here are returning phones for similar issues.....
Good for you, since Apple is allowing that.
Bad for us, since I know that in the street price that kind of "additional costs" are calculated
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I just realized some "Dec 2014" complainers were deleted from the forum.
The confirmation about the making up on this made by some Apple haters.
I'm a long time member of this forum, and I saw that happened for every single successful Apple's product.
The confirmation about the making up on this made by some Apple haters.
I'm a long time member of this forum, and I saw that happened for every single successful Apple's product.
I guess it has a lot to do with personal expectations and the importance one gives to their phone.
I would not accept dead or stuck pixels, but i'm surely not looking for defects holding my iphone at every possible angle.
On my side, the silent switch could be stiffer and the plastic frame around the display does not adhere perfectly to the glass next to one of the hinges.
If it does get worse I'll have it replaced. They are definitely not perfect, this time around.
I would not accept dead or stuck pixels, but i'm surely not looking for defects holding my iphone at every possible angle.
On my side, the silent switch could be stiffer and the plastic frame around the display does not adhere perfectly to the glass next to one of the hinges.
If it does get worse I'll have it replaced. They are definitely not perfect, this time around.
so judging by your logic, you dont trust people that need to go to hospitals due to health issues 5-6-7 times a year, just because you dont have to?
unbelievable.
so judging by your logic, you dont trust people that need to go to hospitals due to health issues 5-6-7 times a year, just because you dont have to?
unbelievable.
talk about apples and oranges, sheesh...
so judging by your logic, you dont trust people that need to go to hospitals due to health issues 5-6-7 times a year, just because you dont have to?
unbelievable.
Not that difficult not to trust people who are wackos or have mental illnesses that require frequent hospital visits
Same with members who suffer from extreme anal retentiveness.
so judging by your logic, you dont trust people that need to go to hospitals due to health issues 5-6-7 times a year, just because you dont have to?
unbelievable.
What the health has to do with picky customers ???b
so judging by your logic, you dont trust people that need to go to hospitals due to health issues 5-6-7 times a year, just because you dont have to?
unbelievable.
Ever meet a hypochondriac?
I've purchased a dozen different iPhones and every one of them has been fine. Some people just expect perfection which isn't actually possible....
*edit* fixed typo changing "is" to "isn't."
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Do you consider loose buttons and dead pixels to be "fine"?
Face it, you just got lucky. I have a loose mute switch, but as my other buttons are firm and my screen perfect I didn't tempt fate by exchanging my 6+. Let's face it though, the most expensive production smartphone in the world should have perfect condition hardware out of the box. If it cost $100 outright then I might be more forgiving.