Not necessarily. All returned iPhones that are refurbished to go in the white boxes as replacement iPhones receive a brand new battery, in addition to brand new screen and outer shell.
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QC issues with iPhone 6
- Thread starter Cergman
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Not necessarily. All returned iPhones that are refurbished to go in the white boxes as replacement iPhones receive a brand new battery, in addition to brand new screen and outer shell.
Except for my last replacement had 5 cycles on the battery out of the box. Also it had the crooked camera but all is good now with the third! 🙂 being that it was manufactured week 48 which is the end of November or early December I think most likely it tells me it's brand new too.
They may elect to run battery testing as part of the remanufacturing process. Brand new devices are also afflicted with the crescent moon FaceTime camera issue so that means nothing.
Sorry to break it to you, but white box replacement iPhones get a new manufacturing date when refurbished too.
how do you tell how many cycles yours has?
also, that camera issue seems to develop over a few weeks or months. see how it looks in a few weeks. i've heard some people mention they got a replacement, and the camera issue reappeared eventually.
also, that camera issue seems to develop over a few weeks or months. see how it looks in a few weeks. i've heard some people mention they got a replacement, and the camera issue reappeared eventually.
That's why I'm not going to bother swapping it out until the 11th month right before I sell it. It doesn't affect its function at all so you'd have to be real anal retentive to let it bother you. They may fix it for good during the year. If not, definitely next year in the 6s/6s+.
Ok fine you win! You are right! You can have that juicy morsel of rightness you crave. 😉 To me the device looks and feels brand new so it's good enough for me! I'm not here to argue just sharing what I feel. Maybe I'm wrong about it being new but I could be right also. And it really doesn't matter at this point. I just wanted a device in good shape with no defects.
How do you know white box replacements get a new serial number as well? Do you have an inside source? Yeah I sure hope this camera doesn't shift! We'll see this is only day 1 with this new (to me 🙂) 6!
People who examine their phone for perfection and return it 6 or 7 times need to jump off a cliff. You guys are the reason why phones and insurance cost so much now for a iPhone. You think if you need to return it at least 3 times maybe you should consider another phone or you just have to much time on your hands? I find retuning a phone 6 or 7 times is pathetic and still at the end of the day end up with the iPhone. There is no QC issues its just people being ******.
Ill probably hear "well I paid 800 for this phone i expect perfection" sounds like 800 just broke your bank, then maybe you have no business buying a iPhone. Its a mass produced item deal with it or live under a rock. 🙂
Ill probably hear "well I paid 800 for this phone i expect perfection" sounds like 800 just broke your bank, then maybe you have no business buying a iPhone. Its a mass produced item deal with it or live under a rock. 🙂
Don't remember about serial number but new manufacturing date has been mentioned a number of times on this forum.
Back then in the 3GS days, it used to be easy to discriminate between new and remanufactured iPhones based on the serial number but those days are long gone.
sunking101
macrumors 604
A lack of QC causes these mass returns, not OCD customers. If you get a phone with dead pixels, loose buttons, scratches and a yellow screen then it goes without saying that you're going to inspect the replacement with a fine toothed comb. Why should people accept badly produced items when they're paying absolute top dollar? I kept the first 6+ I got, despite it having a loose mute switch. Others may have returned it for that but I considered myself quite lucky compared to some of the experiences others are having. People should never accept mediocrity in any walk of life IMO.
People returning it 6 or 7 times have a problem if your blind to see it thats your fault. Perfection is not going to happen. They abuse the return policy and you know it. When you buy a car with a rattle you cant return it can you like an iPhone but I bet if cars had the same return policy as Apple they would be returned all the time for pathetic reason. People abuse it and are anal thus why we non anal people pay the price for it.
Badly produced items does not equal imperfections. There will always be imperfections.
I only returned my phone twice. I know things won't be perfect but the issues I had would have driven anyone insane! Two dark spots in the middle of my screen! Then FaceTime camera problem and more dark spots in the screen again in different places! I would have gladly taken a phone with a big scratch down the back or even slightly warped or nicked or whatever! But really at the end of the day you are paying for a nice screen and that's all I really wanted! And mine still isn't perfect because of the dimmer battery area but I'll accept it! I know it's wastefull to send back and I feel kind of ashamed knowing that this phone is being put together by some overworked and underpaid person from overseas and here I am complaining about things. But. That's just the way it is.
Im more concerned about people returning it 6 or 7 times. I returned my phone only because the 3.5mm jack went out. I understand faulty equipment but for people to expect perfection and return it 6 or 7 times they honestly have a problem and probably live miserable lives or make other people miserable for their anal ways. Its pathetic IMO
JPIndustrie
macrumors 6502a
Yes, you can return a car, it's called the Lemon Law (varies by state). If you buy a car, and something is broken 'out of the box' and you have it repaired 3-4 times and the problem isn't resolved, you either get a *brand new* car or you get your money back. And Tesla will actually let you return their cars within a 90 day window (but Tesla is awesome).
If Apple really had a problem with people returning products X number of times, they would put a limit on how many times you can return a product. They're not losing money - those phones are redistributed as *new* phones or eventually refurbished phones. They don't go into some pile of 'broken' phones, never to be seen again.
And yeah, if you pay 800 bucks for something that Apple advertises as being perfect (listen to any Jony Ive Apple commercial), and your iPhone has one or more defects, you have a right to return or replace it. That's why there's laws (at least in the United States) to protect the consumer.
So please, stop making ***** up.
Zaft
macrumors 601
Zaft
macrumors 601
Every single iphone I have ever had contained some sort of loose switch. Either at first or it was developed later. It's a button hovering over a real switch. I had an htc one and a gs4. Same issue. As long as the button works then it's fine.
sunking101
macrumors 604
Maybe for $50, but for $1000?
The cheap remote for my tv has no loose buttons. My $15 calculator is covered in buttons and none of them are loose.
No matter if the iPhone has a metal casing and 'premium' materials, if the buttons are loose then it makes the whole device feel cheap. Sorry about that.
Zaft
macrumors 601
It's been like that since the first iphone. Not sure it's gonna change. And like I said its with every manufacturer.
sunking101
macrumors 604
Agreed. The Note 4 has a nasty loose volume rocker. Why can manufacturers not get something so simple right?