...perhaps it is a bit harsh to say Apple doesn't owe its fans anything (however true that may be) since it is fan loyalty that helped get them as far as they've come (I think the iPod and iPhone may have helped too). And fan furor can help them stay on the reasonably straight and mostly narrow (when you consider all the insane things PC makers do). Buy a PC and the first thing they want to do is have you pay over a hundred dollars to have all the advertising and pre-loaded junkware removed! You are literally having to repair your new computer before you even get to use it...I find that repulsive.
For those looking for buying advice please take all this ranting with a pinch of salt. I have a MacBook Pro, a Mac Book, and a high performance Dell PC (provided by the company I work for). Apple is not joking when they say Macs just work better. They really do, and it is worth paying a bit of a premium to get not only the hardware, but the Apple OS and the software packaged with a Mac. Nice programs, like iWork, are reasonably priced and are a delight to use compared to MS Office. Add a nice photo editing program like Adobe Photoshop elements (or the full version like I use) and you have quite a powerhouse that not only does a good job, but is stable and friendly to use. In nearly two years of Mac use, I have only had a couple of occasions where a program had to be forced to quit. I connect to networks all over the world using my Macbook with virtually no problems.
And, with macs there is no Windows registry to futz with which I am convinced is a death blow to every PC no matter how powerful the specs. I started having problems with the Dell almost immediately after loading some needed software. Our techie from EDS spent 3 hours getting it fixed. Next, the touch pad started going crazy. 3 attempted driver replacements and it is still not right - I just carry a mouse everywhere. It requires massive security and software updates which usually go smoothly but what is so wrong with Windows that all these updates are required? I just don't have time for all that and none of the updates improve performance, they just (hopefully) avoid disaster.
If you are not ready to buy now, then watch for periodic deals from Apple - trust me if these new ones don't sell as expected they will respond with some incentives. This is doubly true for those of us with macs who were thinking of upgrading. We already have nice computers so we can afford to sit back for a while and see which way the wind blows. I always peek at the refurb section which is where I got my MacBook. I ended up with a souped up model for the price of an entry level one. When it arrived it looked brand new to me - I could not tell it was a refurb at all and it runs perfectly.
You will hear a lot about matte screens. This is one area I do hope Mac will correct - the Matte is just better. There is no color or contrast loss, just the illusion that glossy is, well glossier. But my MacBook has a glossy screen and it has not been a major distraction (even when using photoshop). I would only worry about it if I was a graphics professional.
Now if you've read the complaints about pricing, this may be a bad time to try and coax a few more dollars out of you. Buy the Apple Care plan. I don't call them often, but when a corrupt software dvd hung up my MacBook pro, I spoke with someone who knew what they were doing, guided me through the fix, and had everything straightened out for me in short order. I went back to the Apple Store and they replaced, loaded, and tested the software for me. Where else do you get that? The truth is if you want the cheapest price you won't buy a mac anyway..they're not cheap but in my view they deliver more of what you will value as a user (including stability and support).
Overall I view some of the fuming and ranting as a good thing. How many companies have a large base of users who even care what their new releases are? Does anyone read a Toshiba rumors site (if there even is one)?
So, need a computer? Then race to the Apple store and get one...oh there is nothing better than that new-mac smell when you open the box. But unlike most PCs, the pleasure lasts long after the fresh aluminum aroma is gone.
