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Rant about poor Apple hardware design

AppleMatt said:
I think you're right! Amazing how many little things we forget.

AppleMatt
Click to expand...

Yes, it is indeed F12. And as a technician myself, I must say these guys are indeed idiots. Of course, you can spin it as us defending, but come on. If you are incapable of reading and looking things up you should not be a technician. Sorry to say it. But this is old hat, others have said the same things. Wrap it up people, no more defending Apple is crap and not intuitive, embrace your newly confirmed status as an Apple ridiculer. All over an eject.. :rolleyes:
 
AppleMatt said:
Thinking about it...what if I were to connect a non-Apple keyboard to this machine. I'd have to use Terminal commands to open the drive?
Click to expand...

Apple are perfectionists. You think they
never thought of this scenario?

eject.png
 
I guess these are the kind of IT guys who think their course in microsoft word will see them through all difficulties :D

Most people working in IT departments seem to be pretty dense, but, as they know a little more than the peons working away on other things everyone thinks they know what they're doing :rolleyes: Of course, this is a generalisation, there are a few people who really do care about the computers and getting the job done to the point they actually do some research before breaking out the pliers...
 
everybody try this:

'tap' the eject key. Now tap it for slightly longer...and a bit longer again. How long do you need to hold it down for for it to open. Mine is less than 0.5 seconds - and it took 4 people to do that?! Give me a break.

You don't have to "hold it down" you have to press it for a fraction of a second longer than you do when typing.
 
AppleMatt said:
Having used a number of machines, and now onto a 2008 Mac Pro, I actually agree with the OP. The last Mac desktop I owned was a Beige G3 tower, and before that a Performa 630. Both had eject buttons next to the drive. They were very useful, which is why they were put there.

Thinking about it...what if I were to connect a non-Apple keyboard to this machine. I'd have to use Terminal commands to open the drive?

Another thing I used to love, is you could turn the old-world Macs on from the keyboard. Fantastic!

AppleMatt (flame proof)
Click to expand...

I agree with this, and the hardware power-on button is what I had in mind as well. New keyboards drive me nuts. It took me a minute to find the stupid power button on the 24" iMacs in the library. I felt like an idiot.

I mean, I realize that USB isn't capable of an always-on 0.5v trickle for a hardware power-on, but I'm sure Apple could find a way to make it work.

I also hate how the power buttons are recessed on the (older now, I guess) mac USB keyboards, and if I'm remember correctly, non-existent on the new ones.

Seems like a shame. I feel like Apple could run some sort of wire through the USB casing cable and provide power for a power key, while maintaining the USB port's purpose as a universal port.

It just feels like a step backwards.

And the no eject key is a pain on computers without them.. QuickSilvers don't have them either, and I don't believe MDDs do.
 
Firefly2002 said:
I mean, I realize that USB isn't capable of an always-on 0.5v trickle for a hardware power-on, but I'm sure Apple could find a way to make it work.
Click to expand...

?? - by rewriting the USB specification perhaps? Or maybe they could buy some magic fairy dust and sprinkle it on every keyboard.
 
Fantastic eject button idea!

I didn't like the iMac keyboards power button as much, but it was better than nothing.

AppleMatt
 
Most of you probably aren't aware of this, but there is in fact an eject menu item located in /system/library/core services/menu extras. Just double click it and it will appear in the menu bar, here's what it looks like.
 

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In spite of the fact that an eject button might be useful for those who are IQ challenged, just how low in single digits does you IQ have to be to not know where the CD/DVD is. Never mind what keyboard you are using, you got to know where it is ....

This is too funny to be real.
 
Wow, roast the OP. Mean guys, mean.

That said, I am with the OP on this one. Apple does everything different from every other computer in the world, so until you are taught 'the Apple way' it is completely non-intuitive despite what Apple says you think.

The one that freaked me out was dragging a disk to the trash...to eject it?! That isn't intuitive. Intuitive is dragging a disk to the trash to...trash it.

Of course now that I *KNOW* the Apple way it is a great little touch, but certainly not intuitive. They tried pressing the eject key and it didn't work.

If you have to go to Google to read how to open a DVD drive, then your design for how to open a DVD drive is nonstandard (a nice button, marked Eject, on the drive) or un-intuitive. (Ohh you found the right button, but you have to hold it down)

MR:F is a harsh place :)
 
akm3 said:
Wow, roast the OP. Mean guys, mean.

That said, I am with the OP on this one. Apple does everything different from every other computer in the world, so until you are taught 'the Apple way' it is completely non-intuitive despite what Apple says you think.

MR:F is a harsh place :)
Click to expand...


What you mean every other computer in the world? There's Apple and there's PC.
Any apple user can say the same thing about PCs... WHAT?? After I uninstall my software I have to keep looking for another 50 files that are somewhere in the system??? WHY??? I just clicked UNINSTAL SOFTWARE.

So as you can see this goes both ways but it doesn't add any sympathy for IT guys having trouble finding such a stupid thing out and posting about in online.

MR:F is not a harsh place at all. It's a good reality check for those that like to keep their head up in their ass.
 
Ha, Ha, This Reminds me of my first computer Apple //+

Bought it on a whim when they first came out. I had never seen a personal computer in my life. There were not many around. I brought it home at 6:00 p.m. and it took me until 3:00 a.m. to learn how to format a floppy. Of course I was a newbie, but these guys:eek:
 
iToaster said:
Most of you probably aren't aware of this, but there is in fact an eject menu item located in /system/library/core services/menu extras. Just double click it and it will appear in the menu bar, here's what it looks like.
Click to expand...

You learn something new everyday :)
Thx for sharing.
 
I hate to admit it but .... when I got my first Mac, a Power Mac, I had the same problem. I couldn't figure out how to open the drive.

Of course, once I figured it out I realized that it is a brilliant design. The drive bay looks sleek and clean (without the normal tray button) and having to hold down the tray button on the keyboard prevents accidental ejects.

Cheers.
:):apple:
 
Here's why the four of those guys are complete dummies:

When I first got this mac pro I tapped the eject button on the keyboard and it didn't eject. Then, after about one minute of messing around I realized you just have to hold it down for a fraction of a second. Then I realized what a great design that was in order to avoid accidental drive opens when you mistype - which I always used to do!

The point - it took one non-tech regular guy one minute to "solve" the "problem"...those techs are bad. I'm guessing they spent a lot of the time bitching about how stupid macs were.
 
I only had this problem when I first had a Mac tower, it only took me 10 seconds to figure it out. Being that because a friend told me about the wonderful days when you could wake/power down his Mac from the power button on the keyboard back in those days. Before I had got this machine. So I looked on the keyboard and seen the eject symbol.

Pliers, now thats really something!

digitalnicotine said:
Hilarious! If only it had been video taped for youtube. The intuitive part of Macs is OSX, btw. Aesthetic design is obviously another story (for some).

Personally, I don't think these IT guys are idiots. I merely think they were baffled by a design they hadn't yet come across, and had fun trying to figure it out, rather than RTFM or googling. Now they know. :) Thanks for sharing that OP, I'm still giggling. :)
Click to expand...

Haha, I'd die to see that!

Shouldn't the topic be renamed to... IT engineers at its best?

rfruth said:
Great post(s) guys, keep it up !:rolleyes:
Click to expand...

hehehe! \o/
 
I think the IT guys should have just googled it.

Holding down the mouse button while powering on also opens the tray.

Yes, it's not super intuitive, but one glance and you can see that there's no eject button, so you move on and try and find out how to eject the drive. And for that, I use Google.

Cheers.
 
Firefly2002 said:
Seems like a shame. I feel like Apple could run some sort of wire through the USB casing cable and provide power for a power key, while maintaining the USB port's purpose as a universal port.
Click to expand...

If Apple did that, how many people would roast them for coming up with "yet another non-standard, proprietary, closed Apple connection standard"? It would have been just another replay of ADC.

As an IT person, you shouldn't be expected to know everything. The most important thing one can know is where to turn for answers to questions you don't already know the answer to. Clearly the guys in the original post in this thread were none too resourceful in this regard.
 
OMG
I think this is just a joke, it has to be.

These guys are really bad. It took 3 of them to solve this dilemma.
I hope they don't work any were important, like a large airport.:confused:

I don't understand they say it was a power mac. Yet they decided to look at the sides, of what ever monitor it was hooked up to ?
While the other one was running around looking for a screwdriver.


I wish I was their to see this.

I.T. short for I Think "I Think I found it''.
 
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