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So after you clean your screen and close the lid and open it after 2 sec you got smudges on the screen all over it?

Took it home and cleaned it then closed/opened it. Not smudged. The top shell must be getting pressed into the keyboard while being carried around.
 
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Count me in as one of the ones affected with the problem. I had no idea this was it,I thought it was a smudge that couldn't come off or something that were on the keys and when I closed the computer they stained the glass. Im glad im not the only one this is happening to.
 
Apple's Oleophobic Anti Glare coating is excellent. I've owned over 20 new Apple laptops that are heavily used, yet the displays stay like new.

The trick is to buy a ShaggyMac, (new company name ShaggyMax) ultra thin custom cut to fit microfiber keyboard cover / screen protector.

When closing up your Mac you simply lay it over the keyboard and close the lid. Now the keys cannot touch the display.

I've bought a new one for every MacBook in the last ten years and never had a problem.

http://www.shaggymax.com/
 
Brilliant post mate. Glad you love :apple: so blindly.

Boy you nailed me, you got it so right that you couldn't be more wrong, but hey, that shouldn't stop you from continuing to throw your juvenile little insults around.

BTW, thanks for proving my point.
 
Apple's Oleophobic Anti Glare coating is excellent. I've owned over 20 new Apple laptops that are heavily used, yet the displays stay like new.

The trick is to buy a ShaggyMac, (new company name ShaggyMax) ultra thin custom cut to fit microfiber keyboard cover / screen protector.

When closing up your Mac you simply lay it over the keyboard and close the lid. Now the keys cannot touch the display.

I've bought a new one for every MacBook in the last ten years and never had a problem.

http://www.shaggymax.com/

Unfortunately this is not recommended for MacBook retina displays because there's not enough space between the screen and keyboard
 
why so

Can someone please tell me what the advantage is to glossy screens? Glossy is making its way into stand alone monitor options as well and I just can't reason why.
 
The final verdict is that we have to put a screen protector on our $2,000+ computer to prevent the screen from getting scratched and leading to it peeling off? I can't be the only one that finds that crazy. Yet, it's not Apple's fault? Riiiiight.
 
Can someone please tell me what the advantage is to glossy screens? Glossy is making its way into stand alone monitor options as well and I just can't reason why.

The LCD panel needs a protective layer over it to protect from damage such as scratches.

Glossy is a clear screen over the LCD panel. In other word it is the display in it's most raw, unfiltered form. Advantages to glossy are crystal clear sharpness and vibrant colors. Disadvantages are glare from external light sources.

Matte is a coating onto the [glossy] screen. It refracts light instead of reflecting it to give an anti-glare effect. Unfortunately this effect works on both external light from outside lamps and internal light from the lcd panel. In other words the anti-glare benefit comes at the cost of color smearing and [slightly] dimmer display.

In short if you are in a position where you can control your light sources a glossy display provides better image quality whereas if you cannot control the light sources (such as in an office) a matte screen is preferred for the anti-glare properties.
 
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Unfortunately this is not recommended for MacBook retina displays because there's not enough space between the screen and keyboard

True.

But the protector from ShaggyMac is very thin. I have never found anything as thin as what they sell. I use it even though it puts a bit of a load on the hinges. I'm very careful and haven't had any issues.
 
The LCD panel needs a protective layer over it to protect from damage such as scratches.

Glossy is a clear screen over the LCD panel. In other word it is the display in it's most raw, unfiltered form. Advantages to glossy are crystal clear sharpness and vibrant colors. Disadvantages are glare from external light sources.

Matte is a coating onto the [glossy] screen. It refracts light instead of reflecting it to give an anti-glare effect. Unfortunately this effect works on both external light from outside lamps and internal light from the lcd panel. In other words the anti-glare benefit compares at the cost of color smearing and [slightly] dimmer display.

In short if you are in a position where you can control your light sources a glossy display provides better image quality whereas if you cannot control the light sources (such as in an office) a matte screen is preferred for the anti-glare properties.

Thanks for clearing that up!
 
9 months later no issue for me. I never use any chemical on the display though. Just use the cleaning cloth in the box.
 
9 months later no issue for me. I never use any chemical on the display though. Just use the cleaning cloth in the box.

No chemicals for me but still an issue. Do you carry your notebook around a lot? In a backpack? Packed with a lot of stuff? This seems to be related to pressure on the clamshell and perhaps also cleaning solutions.
 
This is a bit of a myth. Only if you can prove it's a manufacturing defect from when it was purchased...

lol thats what the Genius at the Apple Store told me as well but he lucky went on with the following "obviously you cannot proof that so we will still fix it for free under the European Customer Law"
 
Same exact problem, would love to hear a follow up when Apple responds.

Late 2012, Macbook Pro Retina 13". Daily use & carrying it to work daily. I think the screen pressures onto the keyboard and removes the coating. The thicker line is the exact area that lies between the trackpad and spacebar. It was always carried inside an extra crumpler notebook sleeve.

Image

(full res image)

When the screen is on and you use a normal viewing-angle, you will barely notice it, only when there is sun and you watch from the sides it is annoying.

Had the PowerBook 12", Macbook Air 13" First Gen and now this one. Never had any problems. Until now :)

I am a Photographer, so I always used the micro-fibre cleaning cloth that I use for my lenses. I doubt that cleaning has anything to do with the problem. It is just the keyboard pressuring on the display.

shocking.
 
This isn't the coating wearing off. It's oil that accumulates on the screen from touching it, spitting on it, or transferring it from the keys (oils from fingers).

To fix it, all you have to do is wipe it down with a damp soft cloth (water only) and immediately dry with another soft cloth. Easy as that.
 
Common issue

As a wristwatch buyer for years. Anti reflective coating is just that. A coating. If you use the wrong chemicals to clean your watch or screen you will remove this coating. Some watch manufactures apply it on the iside of the crystal. I added a glass protective screen to my iPad shortly after purchase. Finger prints were excessive . Much better now .
 
The truth is nobody knows what is causing it. You can only try to put things together to give an educated guess. If you go by all the stories given, only one thing makes sense to me. It has to be a design flaw where the keys are hitting the screen. It's happening with people who clean a lot, clean a little, with water, without water, with solutions, without solutions, and so on. At some point you have to stop trying to blame the users and admit the only logical explanation is that the design is causing the problem. It's being caused by people who use it all kinds of ways and all different models. Wake up.
 
Screeen replaced: free. Definitely a NEW MBP flaw.

My 11 month old MacBook Pro (late 2013 model) began showing these hideous splotches right where the screen would rest on the top row of keys.

I took it in to the Tokyo Shibuya Apple store Genius Bar this week and without batting an eyelash, they took it in to replace the screen for free.

My old MacBook screen stayed flawless for over 5 years (the first glass screen MacBook 2008) even with rough wiping with my sleeve in a pinch.

This is definitely a flaw in the new screens.
 
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