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Retina MacBook Pro Users Complain of Anti-Reflective Display Coating Wearing Off
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I wish it was that easy. It is definitely the anti-glare coating coming off. A defect is developing in my MacBook for a second time now. I already replaced the screen once. Not looking forward to haggling with the Genius Bar to do it again, especially not just 6 months since the last time.
Good grief. How do you draw that? Maybe if you clean it with battery acid.
Use a soft, lintless cloth with a few drops of water, and be gentle-- no problem. I'm the Fingerprint Police and have cleaned my two rMBPs almost daily, with no issues. I'm not dismissing that there may be an issue but I do question whether the affected owners have followed instructions.
Scrub it like a muscular Bavarian chambermaid working on a stubborn bathtub stain, and you invite damage. Use ammonia or other harsh chemicals, and ditto. Follow Apple's instructions, and maybe your experience will be as good as mine.
Glad I Always Use Anti-Glare Film...
I find all of Apple's non-matte screens to be too reflective. I always install a Power Support anti-glare film as soon as I take the computer out of the box. The film on my 3+ year old MBP looks like new and it does a terrific job of eliminating glare and reflections without introducing visible grain or color-shifts. It's virtually identical in appearance to Apple matte screens produced prior to 2009; I've compared them side by side
Power Support isn't the cheapest but it is the best I have found. It's easy to apply and air bubbles are nonexistent if the display is clean.
I find all of Apple's non-matte screens to be too reflective. I always install a Power Support anti-glare film as soon as I take the computer out of the box. The film on my 3+ year old MBP looks like new and it does a terrific job of eliminating glare and reflections without introducing visible grain or color-shifts. It's virtually identical in appearance to Apple matte screens produced prior to 2009; I've compared them side by side
Power Support isn't the cheapest but it is the best I have found. It's easy to apply and air bubbles are nonexistent if the display is clean.
DisplayGate
DisplayGate. Here we go again. I think the problem is that Apple uses so many different suppliers that they can't keep an eye on every single one of them so these things slip through the cracks. I bet all the problematic ones are made by the same supplier.
#DisplayGate #qualityMustComeFirst #cmonApple
DisplayGate. Here we go again. I think the problem is that Apple uses so many different suppliers that they can't keep an eye on every single one of them so these things slip through the cracks. I bet all the problematic ones are made by the same supplier.
#DisplayGate #qualityMustComeFirst #cmonApple
People are just confused by the latest technology. This isn't a defect.... This is a new Apple feature. Regeneration. As the computer ages, it sheds it's skin and reveals a nice and new looking surface beneath the skin it's shedding.
The problem is that the shedding process takes so long, therefore you have a several month period where the computer looks like crap
The problem is that the shedding process takes so long, therefore you have a several month period where the computer looks like crap
Seems to be one problem after the next with the MBP. I would expect better from a 2 grand laptop. This is why I don't buy my Macs from the Apple Store. Standard 1 year warranty on high end kit is just pathetic and I refuse to pay for their over-priced extended warranty. Go to John Lewis and you get a free 2 or 3 year warranty and they don't haggle when you need it repaired.
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The real problem here is Apple's attitude. They want these things to break after a few years so you have to go buy a new one. They're not interested in building things to last a long time. Sad but true.
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The real problem here is Apple's attitude. They want these things to break after a few years so you have to go buy a new one. They're not interested in building things to last a long time. Sad but true.
I think you're confusing normal wear and tear with a manufacturing defect. A "defect" doesn't develop over time. It's either there or it isn't from day 1.
And.....
This looks EXACTLY like the problem I had with antireflective coating on several successive pairs of eyeglasses some years ago. It was reported as being part and parcel of the high index lens process but the result was the same.
I eventually got LASIK because paying over $1000 a pair for my then extreme eyeglass prescription only to have my skin ph/oil flake off the antireflective coating was too much.
It looks exactly the same. So lens cleaners/time/friction did it in the case of eyeglasses. Whatever process is happening for the coating on these screens the result seems to be the same. Curious.
This looks EXACTLY like the problem I had with antireflective coating on several successive pairs of eyeglasses some years ago. It was reported as being part and parcel of the high index lens process but the result was the same.
I eventually got LASIK because paying over $1000 a pair for my then extreme eyeglass prescription only to have my skin ph/oil flake off the antireflective coating was too much.
It looks exactly the same. So lens cleaners/time/friction did it in the case of eyeglasses. Whatever process is happening for the coating on these screens the result seems to be the same. Curious.
I'm sure someone will reply and say you are confusing normal wear and tear with a design flaw. But knowing Apple loves us replacing our equipment sooner rather than later through any form of artificial obsolesence, maybe its genius engineering and design on Apple's part. Just like the 2011 15" MBPs whose dGPU's would die from poor solder joints 2 years into their life.
Surely a $2000 computer should be capable of some decent fapping action. Theres a large segment of fappers who will now have to look elsewhere.
Hi,
I had the same problem and eve though having Apple Care they told me that the display is still working and this problem is therefore not covered by Apple Care or any other warranty. This took me days back and forth until they came to that conclusion
Fortunately though the Berlin District Court invalidated some of Apples warranty rules and upon showing Apple Support this ruling they immediately agreed to exchange the display.
For Germany and Austria this may be of help:
http://www.heise.de/mac-and-i/meldu...lige-Retina-Display-Beschichtung-2520451.html
http://www.heise.de/newsticker/meld...richt-untersagt-mehrere-Klauseln-2516439.html
http://www.vzbv.de/pressemeldung/apple-herstellergarantie-teilweise-unzulaessig
https://discussions.apple.com/thread/6068947
regards,
Bernhard
I had the same problem and eve though having Apple Care they told me that the display is still working and this problem is therefore not covered by Apple Care or any other warranty. This took me days back and forth until they came to that conclusion
Fortunately though the Berlin District Court invalidated some of Apples warranty rules and upon showing Apple Support this ruling they immediately agreed to exchange the display.
For Germany and Austria this may be of help:
http://www.heise.de/mac-and-i/meldu...lige-Retina-Display-Beschichtung-2520451.html
http://www.heise.de/newsticker/meld...richt-untersagt-mehrere-Klauseln-2516439.html
http://www.vzbv.de/pressemeldung/apple-herstellergarantie-teilweise-unzulaessig
https://discussions.apple.com/thread/6068947
regards,
Bernhard
Crazing of AR coating is a common issue if the materials selected are not appropriate for the application or not applied correctly.
http://www.qtmi.net/is-your-ar-coating-stressed-out/
http://www.qtmi.net/is-your-ar-coating-stressed-out/
Took the words right out of my mouth. One of the chief selling points of the Macbook Pro Retina is its screen clarity. When normal use results in a distractingly damaged screen after less than 6 months along lines that perfectly match with the keyboard and trackpad, that isn't normal. It is called poor design that failed to take into account pressure to the clamshell under normal and reasonable use.
Incidentally, there are lawyers who have another term for what Apple would like to call normal wear and tear. They refer to it as a class action law suit waiting to happen. Sadly, the only ones who tend to win those are the lawyers. I'd rather Apple simply resolve the issue with the next MacBook Pro Retina design and let me trade my current machine's Apple-listed refurb sale value for it.
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de·fect1
ˈdēfekt/
noun
a shortcoming, imperfection, or lack.
synonyms: fault, flaw, imperfection;
The term applies, but feel free to use one of the synonyms if you prefer. I responded more fully to your comment immediately above.
You're Coating it Wrong.
It'll be this: Skimpy AR coatings on flexable and warm surfaces that have abrupt edges -compared to anti-reflective coatings on high-end SLR camera lenses which don't heat up, are not subject to flexing, and have highly symmetrical (circular) perimeters.
In another thread, a fanboy would say that "this is not the Macbook Pro for (me)" because of my high standards for expensive equipment.
It'll be this: Skimpy AR coatings on flexable and warm surfaces that have abrupt edges -compared to anti-reflective coatings on high-end SLR camera lenses which don't heat up, are not subject to flexing, and have highly symmetrical (circular) perimeters.
In another thread, a fanboy would say that "this is not the Macbook Pro for (me)" because of my high standards for expensive equipment.
It'll be this: Skimpy AR coatings on flexable and warm surfaces that have abrupt edges -compared to anti-reflective coatings on high-end SLR camera lenses which don't heat up, are not subject to flexing, and have highly symmetrical (circular) perimeters.
In another thread, a fanboy would say that "this is not the Macbook Pro for (me)" because of my high standards for expensive equipment.
True enough that the standard is set high. If I didn't care about my screen wearing out this quickly, I'd have bought a PC. At least then I wouldn't have sunk so much money into it. I'm not an engineer and even I can figure out that it ain't hard to design a laptop that doesn't smudge and scratch your screen every time you put normal handling pressure on the top surface. All it takes is a little less obsession with thinness.
Screens touching keys has been an issue for ages. I remember having scratches in my flip phone screen.
The only way to truly prevent it is to make sure nothing touches the screen when closed, but that would involve a design compromise, Apple doesn't really do that.
The only way to truly prevent it is to make sure nothing touches the screen when closed, but that would involve a design compromise, Apple doesn't really do that.
Maybe users shouldn't be sitting where reflections are...then they won't notice.
Can we have a product from Apple that doesn't involve any replacement programs after a few years ? Or is that too much to ask ? There is a strech u can just say "ok,, we have been through these time and time before, even with new tech..... what are we doing wrong ..."
Can we have a product from Apple that doesn't involve any replacement programs after a few years ? Or is that too much to ask ? There is a strech u can just say "ok,, we have been through these time and time before, even with new tech..... what are we doing wrong ..."