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I'm completely open to the possibility that I'm using it wrong somehow, but it feels like it categorizes half my emails at random. I have no confidence that emails from my doctor won't end up in "Promotions." Concert tickets end up in "Updates" rather than "Transactions." And I don't think it's because Apple is stupid... Everyone sucks at this because email is just a total mess of a medium that defies strict categorization. And the moment that someone cracks the code, spammers will crack it right back and fake paypal invoices will suddenly be marked important in my Primary category.

Apple is doing this better than anyone. The occasional email goes in the wrong category, but it's indistinguishable from perfect pretty much. I think it works best with Apple Intelligence capable devices. So if your iPhone isn't AI-ready, upgrade for the best possible experience.
 
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I believe ShivneelSingh is referring to Apple designed & maintained apps which are native to the OS.

Outlook for Mac, iPhone, and iPad is NOT a native app. It is a 3rd party app
Build-in ≠ native. A third party app can be native all the same. It’s just not build-in. Outlook for Mac has been specifically developed for macOS as such it can be considered a native application. Same goes for the iOS app.
 
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Apple is doing this better than anyone. The occasional email goes in the wrong category, but it's indistinguishable from perfect pretty much. I think it works best with Apple Intelligence capable devices. So if your iPhone isn't AI-ready, upgrade for the best possible experience.

When I trialed it, it was wrong >50% of time.

I didn't train it, though. Gave it a weekend and then turned it off.
 
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Build-in ≠ native. A third party app can be native all the same. It’s just not build-in. Outlook for Mac has been specifically developed for macOS as such it can be considered a native application. Same goes for the iOS app.
I think we are conveying the same idea using different terms. All good🤜🤛

Nonetheless, I think the Outlook app is superior in many ways to the Mail app across all platforms.
 
As of yet that’s not the case on macOS with Outlook though. But it wouldn’t surprise me if it went the same way as on Windows.

it's microsoft

there will be ads in your inbox on outlook for Mac before too long unless you pay
 
I'm completely open to the possibility that I'm using it wrong somehow, but it feels like it categorizes half my emails at random. I have no confidence that emails from my doctor won't end up in "Promotions." Concert tickets end up in "Updates" rather than "Transactions." And I don't think it's because Apple is stupid... Everyone sucks at this because email is just a total mess of a medium that defies strict categorization. And the moment that someone cracks the code, spammers will crack it right back and fake paypal invoices will suddenly be marked important in my Primary category.
I think the categories generally makes sense. For concert tickets the system might err on the side of caution and put it in updates because a ticket or concert date might be included in the receipt. Personally I’ve had 4-5 senders that were also miscategorized, but Once I manually categorized those everything seems to have consistently worked so far. I still swipe over to all mail once in a while but so far I haven’t had much issues.
 
Strange request? Why?
Use Outlook on Mac, looks rather similar to Outlook on Windows

even though I kind of hate outlook I decided to give it a try just to see how it is on Mac these days

no support for exchange address means no use to me for work
 
Turned it off as soon as I figured out how. I don't want to be sifting through different mail tabs to find what I need. I just want all my mail in my 1 unified inbox unless I make a special rule for things to be sorted/marked by.
 
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I like to use native apps as much as possible. They integrate easier with iCloud, iOS, and iPad.
At least give it a try. Outlook for Mac integrates great with macOS (i.e. you can use focus filters, just like Mail).

I primarily use Outlook on my Mac, and Mail on my iPhone/iPad; though I also have Outlook installed on those devices as well. It's not like you can only use one mail app at a time. You can switch between them as you see fit.
 
I love this feature. It's really helpful for me to contextualize the emails I'm going through, and it makes it a lot faster for me to go through them. One example is when I go to the promotions category, I know that most of those messages are ones I'm going to want to either just archive or maybe hit the unsubscribe button, which helps me look at each one and quickly discern what to do with it. I might save the Primary category for after my coffee when I'm more prepared to respond to things, etc. Combined with the Priority inbox, I'm really happy with Apple Mail now, and it's eliminated my desire to use third-party apps.
 
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And yet there is still no setting to keep emails from automatically being marked as read when you have the preview pane opened.
 
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How lovely!
I pray they now have the technology to make the mark in the "attachments" column of the message list work, but perhaps 10+ years is not enough time for the necessary R&D .
 
This all seems like a good idea in theory, but in reality it just turns one inbox into four that must be checked anytime you're expecting an email... because the thing just isn't very good at categorizing stuff based on the context.
I use Gmail and its categorization is absolutely on point. I only check the primary and the updates tabs. I never have to check any emails on the social or promotions tab. If Apple can be nearly that good, it's a huge win.
 
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Apple is doing this better than anyone. The occasional email goes in the wrong category, but it's indistinguishable from perfect pretty much. I think it works best with Apple Intelligence capable devices. So if your iPhone isn't AI-ready, upgrade for the best possible experience.
I got the impression that this feature was all done server side.
 
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