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Chiming in for this morning's update - I have a 7:12 PM departure from Hong Kong. Looks like my phones are absolutely on UPS flight 63 en route to Anchorage. Won't land till about 4:30 PM EST provided all goes well. That flight leaves Anchorage around 7 PM EST to arrive in Louisville after 1 AM EST. In other words, I will not be getting them today. Possibly tomorrow if Apple/UPS upgrade to Saturday delivery, otherwise on Monday.

Currently on hold with Apple to see if they can compensate me (as they said they would if my phone doesn't arrive today) and to see if I can intercept it tomorrow at another location instead of waiting until Monday.
 
It seems like they had to ship to Hong Kong to ship more phones to Anchorage. So they shipped from South Korea to Hong Kong to get on UPS flights from Hong Kong to Anchorage. They probably have multiple planes shipping out of Hong Kong that are not at capacity that they are using to help get caught up.

I see a lot of people bugged about that, but it looks to me like UPS is trying to find ways to get more phones out and catch up after yesterday's debacle.

According to UPS (not Apple one) my package was never in Korea. That wasn't a physical scan. I asked where was my package actually physically scanned (actually the container), and he said it was scanned into Hong Kong at 7:12PM (HK time). All of the Korea scans weren't real and either was weather delay.
 
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That would be a fair statement if it was actually true. I personally checked the aviation weather, both current and forecasted on using the same tools used by UPS. There was no weather on that route that would delay shipment. Period. I posted the links to the weather sites to prove it.

What is true is the shipment process was/is a train wreck. But, it's not due to weather.

Yeah, the weather in China has been great recently.....

http://www.usatoday.com/story/news/2016/09/17/28-dead-china-typhoon-new-storm-looms/90573084/
 
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Chiming in for this morning's update - I have a 7:12 PM departure from Hong Kong. Looks like my phones are absolutely on UPS flight 63 en route to Anchorage. Won't land till about 4:30 PM EST provided all goes well. That flight leaves Anchorage around 7 PM EST to arrive in Louisville after 1 AM EST. In other words, I will not be getting them today. Possibly tomorrow if Apple/UPS upgrade to Saturday delivery, otherwise on Monday.

Currently on hold with Apple to see if they can compensate me (as they said they would if my phone doesn't arrive today) and to see if I can intercept it tomorrow at another location instead of waiting until Monday.


If i get my phone on 9/26 as opposed to 10/4 - 10/10, then i'll be ecstatic. Matter of fact, i'll give a nice tip of the hat to Tim Cook and the folks at Apple.
 
So what do you guys think the chances are that we will get Saturday delivery tomorrow? I sure hope Apple & UPS do the right thing and get them to us tomorrow vice Monday.

Has anyone gotten word one way or the other from either Apple or UPS on this?
 
For those with "clearance completed" including myself, it means that it went thru customs and passed and is ready to move on to its next destination. When will it move, I have no fricken idea. Like Apple original delivery date says, 9-26-16. That was my original date from the time my phone posted as "shipped". Was hoping for sooner, but it seems the reality will be the 26.
 
My Wife's iPhone would disagree with you ;)

VALDOSTA, GA, US 09/20/2016 3:57 P.M. Delivered
09/20/2016 9:17 A.M. Out For Delivery
09/20/2016 7:45 A.M. Arrival Scan
Albany, GA, United States 09/20/2016 7:10 A.M. Departure Scan
09/20/2016 5:46 A.M. Arrival Scan
Louisville, KY, United States 09/20/2016 4:34 A.M. Departure Scan
09/20/2016 3:31 A.M. Import Scan
09/20/2016 1:45 A.M. Arrival Scan
Anchorage, AK, United States 09/19/2016 3:49 P.M. Departure Scan
09/19/2016 12:15 P.M. Arrival Scan
Incheon, Korea, Republic of 09/20/2016 12:01 A.M. Departure Scan
Incheon, Korea, Republic of 09/19/2016 9:53 P.M. Departure Scan
09/19/2016 7:34 P.M. Arrival Scan
ZhengZhou, China 09/19/2016 4:28 P.M. Departure Scan


I would now disagree with myself based on that information. I guess i need to take into account the time that is able to be made up by flying backwards in time (so to speak).
 
If i get my phone on 9/26 as opposed to 10/4 - 10/10, then i'll be ecstatic. Matter of fact, i'll give a nice tip of the hat to Tim Cook and the folks at Apple.
I get that I should be ecstatic that my phones are coming well before they were originally quoted to arrive and that's awesome. But there are two issues. 1) I ordered 8 minutes after 3AM. The store was delayed in coming online. No one who ordered a jet black 7+ got a 9/16 delivery date, i.e. "launch day." Obviously Apple had some inkling of a thought that the jet black plus would be a popular choice. For them not to have the stock to meet launch day demand is ridiculous and could have been avoided had they better timed their announcement or preordering. 2) The date of 10/4 - 10/10 lost all meaning when Apple emailed me the shipped email with a new date of 9/21. Not only is that date two days past, but their updated date of 9/23 is here and my phone is in a plane above the Pacific Ocean.

You have to admit that this entire preorder process was ****ed up from the start and that there are a lot of angry people. I'm not angry, I'm just disappointed that I was promised so many delivery dates and NONE of them have been met yet.

Not to mention the countless phone calls to Apple and UPS and the countless lies or other scripted answers. A lot of tension could have been eased had someone been honest. But to continuously delay a package that people paid a good chunk of money for with no solid reasoning is not okay.
 
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Chiming in for this morning's update - I have a 7:12 PM departure from Hong Kong. Looks like my phones are absolutely on UPS flight 63 en route to Anchorage. Won't land till about 4:30 PM EST provided all goes well. That flight leaves Anchorage around 7 PM EST to arrive in Louisville after 1 AM EST. In other words, I will not be getting them today. Possibly tomorrow if Apple/UPS upgrade to Saturday delivery, otherwise on Monday.

Currently on hold with Apple to see if they can compensate me (as they said they would if my phone doesn't arrive today) and to see if I can intercept it tomorrow at another location instead of waiting until Monday.



Let us know please! 'Mines headed for a hub :) whenever it arrives..
 
And here I am, stuck with a 10/7 ship-by for my JB 7P 128GB

No movement.
No communication.
Only darkness.
Only sadness.
All alone.

I think I just wrote an emo song. Now to learn the guitar, record a song, then make millions all before I get my phone. I think I have time.
 
Well, for anyone still processing, my bank told me that the reason the charge went from Posted to Pending to completely gone is because Apple hasn't sent the receipt to them yet.
 
I get that I should be ecstatic that my phones are coming well before they were originally quoted to arrive and that's awesome. But there are two issues. 1) I ordered 8 minutes after 3AM. The store was delayed in coming online. No one who ordered a jet black 7+ got a 9/16 delivery date, i.e. "launch day." Obviously Apple had some inkling of a thought that the jet black plus would be a popular choice. For them not to have the stock to meet launch day demand is ridiculous and could have been avoided had they better timed their announcement or preordering. 2) The date of 10/4 - 10/10 lost all meaning when Apple emailed me the shipped email with a new date of 9/21. Not only is that date two days past, but their updated date of 9/23 is here and my phone is in a plane above the Pacific Ocean.

You have to admit that this entire preorder process was ****ed up from the start and that there are a lot of angry people. I'm not angry, I'm just disappointed that I was promised so many delivery dates and NONE of them have been met yet.

Not to mention the countless phone calls to Apple and UPS and the countless lies or other scripted answers. A lot of tension could have been eased had someone been honest. But to continuously delay a package that people paid a good chunk of money for with no solid reasoning is not okay.

Adding to your reasons...

I noticed the other day, Apple's page says I received 2-3 day shipping...

Last time I checked, having an item shipped on the 20th and arrive on the 26th is not 2-3 days... (That being said, I guess it didn't REALLY ship on the 20th if it just sat in China... but why did I get a shipping notice on the 20th??)
 
im going to call UPS and see even if Apple didit go for staurady delivery if i can still pick up package at hub.
Let us know what you find out, please. I'm thinking of changing my delivery to a hub in the city that I work....leaving today to go out of town for work....won't be around for a delivery until mid week next week.
 
how I'm feeling right about now

DAXqjYu.gif
 
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1:05ZZ-er, here. Just got a Departure scan from Incheon, KR after the 2 mechanical failures and being "released by the clearing agency."

the scan was at 9:30pm if anyone cares to match that to a flight.
 
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Let us know what you find out, please. I'm thinking of changing my delivery to a hub in the city that I work....leaving today to go out of town for work....won't be around for a delivery until mid week next week.

Double-check the hours for your hub - I thought about doing the same thing but ours is closed on Saturday and Sunday.
 
For those that care I got the "Clearance Complete" status as well. Mine phone must be at the bottom of the pallet based off the scanned times some of you got vs mine. Who knows what's going on

In order for them to scan each phone on a pallet, they would have to unbundle the entire skid. There are likely hundreds of pallets on each plane with perhaps a couple hundred phones on each. Logic would dictate that UPS is tracking each pallet as one shipment until they arrive in Louisville where they will be broken into individual shipments. Until that happens, and each phone is individually scanned I wouldn't put too much faith in the times listed on the UPS tracking page.
 
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