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Samsung Calls Note 7 Recall Cost to Company 'Heartbreaking'
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And iPhones have features no non-iOS device will ever have, what's your point?First with what? The Note 7 already does stuff and/or has features even the iPhone 8 won't have.
Let's whip out our spec sheets and compare shall we?
Honestly, sometimes I see the tech fans as having the same "my truck has bigger tailpipes" mentality that I find so sad in people. Get the device that has the features you want/need.
Yes, perhaps boring.(but no fire and explosion)
But it shows how important it is to get qc in check. It would be disastrous if this happened at Apple. The note has sold a few million, Apple sells that much iPhones at the first night, perhaps even more.
It also shows that new designs and cutting edge tech is nice, but risky. Especially with the numbers Apple has to push through the production lines.
Perhaps Apple is too cautious, but I can see why.
No, I'm not giving Samsung any credit for their so-called recall. As someone pointed out yesterday on this forum, it is not an official recall. In regards to them somehow doing the right thing, they had no choice. How about they spend more time on the product to ensure that it is safe? They rushed it to the market to be first and we all know that.
Not always, but sometimes it is. As Apple did with the original iPhone. Or Samsung successfully did for years now and their customers loved it.
Yeah, Apple certainly could learn something! Next time Apple rush production to undercut the new Samsung phone, without appropriate quality testing, leading to not identifying issues with phones exploding...
Let me guess, you'll quote the 2011 dGPU failures or something, as pointing to Apple not doing a similar thing?
So many posters are out of touch with how the real world/businesses work. What Samsung have done in this situation is fully consistent with what all businesses would do. Samsung have not done anything out of the ordinary; well, other than releasing exploding phones.
Apple has had it's fair share of issues that were blamed on users or swept under the rug/quietly handled without calling it a recall to save face. Like I said - Apple could learn from this. It IS how the real work/businesses work.
Yeah, compliments to Samsung for releasing phones that could kill people in their sleep, while it is charging.
Great to act so swiftly to address that.
Really, if that is the response...
Apple has (had)some qc issues, but never life threatening, besides of a woman in China that used a bad third party charger. I am hoping this will never happen at Apple .
Even if i wanted a note 7, I wouldn' t want one fixed one now, I would not be comfortable charging it while I sleep.
There's a big difference between manufacturing defects that cause dodgy touchscreens and phones that explode. Samsung have had their fair share of documented manufacturing issues too, without issuing a recall of any sort.
When it comes to batteries exploding, or problems which pose a physical hazard, this is 100% fully consistent with what businesses do. A lot of people here can't differentiate between the two. Samsung are not doing anything different to what any other business would do.
http://www.patentlyapple.com/patent...a-contagion-effect-on-their-supply-chain.html
Looks like when you make so many of your own components, stopping production has quite the chain reaction down your supply line.
The recent bankruptcy of Hanjin Shipping has also impacted Samsung, who relies on them a fair bit. We are talking about Note 7 phones stuck in ships which cannot be unloaded or accessed in any way.
Not to mention that for the next month or so, Apple will have booked all the spare shipping capacity it can find.
Looks like Samsung really got dealt the worst possible hand this time round...
Looks like when you make so many of your own components, stopping production has quite the chain reaction down your supply line.
The recent bankruptcy of Hanjin Shipping has also impacted Samsung, who relies on them a fair bit. We are talking about Note 7 phones stuck in ships which cannot be unloaded or accessed in any way.
Not to mention that for the next month or so, Apple will have booked all the spare shipping capacity it can find.
Looks like Samsung really got dealt the worst possible hand this time round...
Nope. Samsung did not issue the proper recall they had to with a life-threatening problem like this.
There are laws about this, and Samsung completely overlooked them, acting in a very rushed, unprofessional way, to the point the device is still for sale somewhere.
They're in full panic mode, and making mistakes accordingly. The DOJ will be feasting on this "recall".
"Give Samsung credit." Oh man. Of course they acknowledged and recalled them, there's a physically dangerous risk. It would be criminal not to. Nobody "gives credit" to car manufacturers or companies that make baby products when they recall their stuff. It's something they NEED to do.
I'd give Samsung credit if they avoided this altogether and made sure their batteries didn't explode in the first place. And no, I'm not saying Apple handles their product issues perfectly. Far from it. But Samsung does not deserve to be praised for having a recall. Good lord.
I'd give Samsung credit if they avoided this altogether and made sure their batteries didn't explode in the first place. And no, I'm not saying Apple handles their product issues perfectly. Far from it. But Samsung does not deserve to be praised for having a recall. Good lord.
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Well. I was thinking more like they've done it two years on the trot now. Exploding batteries this year and the S-Pen difficulties last year.
Again not life threatening issues.
If we are talking qc, what about the scratched edge 6 screens, it was definitely an issue, never fixed , what about memory leaks and battery life issues on the s6? What about the wrong way to insert the stylus in the note 6? Google it and you' ll find a trillion hits or something like that.
Never fixed!
Its a lesson for Samsung, don't rush your products out just to steal the spotlight from Apple. It turns out that the spotlight is now burning brightly on Samsung for the wrong reasons.
I'm all for healthy competition, but when you have Samsung deliberately rushing products to target Apple keynote speeches and Microsoft bad mouthing Apple in their own adverts, it's quite a sad situation. It shows both Samsung and Microsoft's insecurities and a weakness.
I'm all for healthy competition, but when you have Samsung deliberately rushing products to target Apple keynote speeches and Microsoft bad mouthing Apple in their own adverts, it's quite a sad situation. It shows both Samsung and Microsoft's insecurities and a weakness.
Thank goodness there's still some sense around here.
A manufacturing defect wherein graphics might fail or touchscreens stop working are not the same as manufacturing defects which cause life threatening issues. How so many people can't discern between the two is completely beyond me.
Phil Schiller should go on stage and be like "and you know, what it also comes with? A non exploding battery... just sayin'"
Reading a few pro Samsung reactions here, really got me thinking:
Samsung has tried the last decade to build a fan base, similar to apple' s so called isheep, blind followers.
At least they got that done , can cross that from their list. They have even surpassed Apple in that respect.
Samsung has tried the last decade to build a fan base, similar to apple' s so called isheep, blind followers.
At least they got that done , can cross that from their list. They have even surpassed Apple in that respect.
Apple too cautious!! don't forget when news comes out that iPhone exploded in somebody's pant and also remember when iPhone 5 came out and too many people complaing about damaged dinged iPhone in the sealed boxes,iPhone 6 plus bending in pockets don't you see that and where were apples cautious gone that time
I have a very hard time believing that the test teams at Samsung or at the battery mfg plant didn't stumble on that problem. IMO, this is the kind of problem that must have surfaced and was reported. My guess is that faced with the iPhone 7 release this week, Samsung decided to take the risk.
Problem is that they took a risk that was not only hurtful for them (as if they need to hurt themselves more) but also took a risk to injure people. That is a much bigger problem.
This is also why i despise Samsung so much. They take EVERY risk regardless. They don't even try to delay a launch... in their very demented ways, they believe that they MUST beat Apple when all they'd really need to do is be Samsung. Incidentally this is exactly what Apple was trying to do before Jobs came back to the helm of Apple... In order to win, Apple had to beat Microsoft...when in fact, Apple only needed to be Apple.
My guess is that hurts and pains like this will happen again for Samsung. They are in a race to win something they are alone to compete in... Apple isn't trying to beat Samsung... Apple just does what Apple has been doing for decades... look at the market, find niches or poorly designed systems and make them work. Innovation came in designs, some tech (multi-touch), some other came from other smaller companies that Apple thought they had something great (SIRI, Authentec), but all in all, Apple has stayed pretty much the same while becoming a much different company.
Poor Samsung... i can only have pity.
Problem is that they took a risk that was not only hurtful for them (as if they need to hurt themselves more) but also took a risk to injure people. That is a much bigger problem.
This is also why i despise Samsung so much. They take EVERY risk regardless. They don't even try to delay a launch... in their very demented ways, they believe that they MUST beat Apple when all they'd really need to do is be Samsung. Incidentally this is exactly what Apple was trying to do before Jobs came back to the helm of Apple... In order to win, Apple had to beat Microsoft...when in fact, Apple only needed to be Apple.
My guess is that hurts and pains like this will happen again for Samsung. They are in a race to win something they are alone to compete in... Apple isn't trying to beat Samsung... Apple just does what Apple has been doing for decades... look at the market, find niches or poorly designed systems and make them work. Innovation came in designs, some tech (multi-touch), some other came from other smaller companies that Apple thought they had something great (SIRI, Authentec), but all in all, Apple has stayed pretty much the same while becoming a much different company.
Poor Samsung... i can only have pity.
Oh, that time somebody was cycling with their phone in their pocket, fell off a cliff, punctured the battery and it exploded? Welcome to lithium technology.
And the odd phone bending/dents out the package cannot in any way be comparable with phones spontaneously combusting.
Well since my Father-in-laws Note 7 burst into flames in our home in Texas this is a pretty major issue. Luckily our smoke alarms actually work otherwise it could have been catastrophic. Gotta say Samsung is not handling our situation very well at all. Makes me very glad I only use Apple.
