Surprisingly, a good amount of friends and family are considering switching mobile platforms. Most cite Apple's lack of customer service with their devices
Lol, now you are making fun of yourself
Surprisingly, a good amount of friends and family are considering switching mobile platforms. Most cite Apple's lack of customer service with their devices
Got any statistics to back that up other than your opinion?
Am I the only one around here with an unbias opinion of all phones? lol The Galaxy s4 is an incredible device, as is the HTC One. Apple has some huge ground to make up, and the name "Apple" isnt going to cut it anymore.
Same thing happend to my brother. He knocked a bottle of coke over his iPhone, no insurance and the phone was out of warranty. Apple replaced it for £120.
I thought the commercials were brilliant, funny and witty. And I live in the apple ecosystem. Why did you think the ads sucked?
so how the heck is there a situation where "neither take responsibility"?![]()
Lol, now you are making fun of yourself![]()
Apple's customer service is world class and there is no other company that comes close (same sung is far far behind).
I thought the Samsung ads were nothing of the sort. Neither brilliant, funny, nor witty. More like childish, stupid and lame.
They were picking fun at people standing in line - which MOST people do some time or another for things they like concerts, or Black Friday sales. Anyone who's stood in line before knows the jerks who come by and pick on others because they don't share the same passion. I remember standing in line for a Star Wars movie (only 15 minutes in line), and some jerks (jocks in a pickup truck) came by and laughed and threw stuff at the Darth Vaders and Princess Leias dressed up. I wasn't dressed up at all, mind you. I was wearing normal clothing, not a big Star Wars fan, but just wanted to see the movie. I was just taken aback how nasty some people can be to others. The people dressed up were having fun. Let others like what they like, they're not hurting anyone.
Samsung's commercial reminded me of these types of jerks. The kicker was the stupid line about 'whoa! the headphone jack is ON THE BOTTOM'. This is soooo stupid and juvenile. NOBODY I know who has an iPhone even recognized this change. No Apple literature even referenced this change. This is just a poor way to try and make fun of people to something that is not even relevant.
That's just my opinion. And a lot of people whom are neither Apple fans or haters have similar feelings.
It DID work in the fact that the name 'Samsung' associated with 'Phones' is out there more.
I thought the commercials were brilliant, funny and witty. And I live in the apple ecosystem. Why did you think the ads sucked?
I didn't get the impression samsung way bullying apple fans. Did you feel apple was bullying windows fans with the switch to a Mac campaign back in the early 2000s? I loved those commercials too.
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... were a Korean company starting to really mess with the order of things.
I don't think it's surprising at all. In fact, it would be odd to see MORE than 2 companies that could meaningfully differentiate themselves in a significant fashion. Look at AT&T vs. Verizon, VISA vs. MasterCard, Windows vs. OS X, or even Democrat vs. Republican. Sure, there's Sprint and Discover and Linux and the Green Party, but they're all either struggling for relevance or happily serving a niche.
What this boils down to is an accessible story. People want something to get behind, they want friends to do it with, and they want to feel validated. So you get duopolies.
http://en.wikipedia.org/wiki/Duopoly
I didn't get the impression samsung way bullying apple fans. Did you feel apple was bullying windows fans with the switch to a Mac campaign back in the early 2000s? I loved those commercials too.