I don’t understand folding phones to start off with. Especially when they don’t fold flat.
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Samsung Retrieving Defective Galaxy Fold Review Units as it Works to Fix Display Issues Before Launch
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They probably have 100,000 already finished units in a warehouse somewhere. This is going to be expensive...
I think that number is optimistic. They might push that many into the channel.
I always thought that the hinge was the most technically challenging part holding Samsung back. The recent problems revealed by reviewers don't seem as critical or difficult.
There is just no way you can reengineer something like this in a few weeks, assemble and ship them to be sold. Probably best to cancel it though I feel sorry for the product designers and engineers as they will take the fall what was a rushed to market product.
I doubt that it's that high considering that Samsung announced limited availability by reservation only.
They need to learn from it. To do so they need not to release it.
Yeah, think of a better example. Those keyboards are the definition of vocal minority.
Or post some failure rate data.
Given how pervasive the reviewers' issues were, it's hard to imagine Samsung wasn't aware before sending them out. I think this may be delayed a while and wouldn't surprise me if they make announcement about wanting to get it right for customers so they want to take their time...into 2020+.
The keyboards definitely suck. If yours hasn’t failed yet, give it time.
But what cracks me up are the people who are trying to equate the notch to this samsung fiasco. Makes me think it’s gotta be samsung astroturfers or something. They keep trying to sell “the notch is a disaster” but nobody is buying.
Is the fix going to be unhinge the two screens and sell them separately, and pretend this whole thing never happened.
I was listening to the idiot on The Vergecast (the one whose Fold developed a bulge beneath the screen before breaking) going on about how he has never reviewed a product that he has "loved this much" except for the fact that they all break; except for the protective layer on the screen taking scratches "like nobody's business" (which had dimple in it right out of the box); except for the fact that Android on tablets continues to be a train wreck; except for the crease that you can see and feel in the fold area (screen temp is slightly different on either side); except that it's too thick to comfortably fit in the pocket... WTactualF?
Man, Dan Dilger's article on Apple Insider was dead on in asking "Why is Samsung's Galaxy Fold graded on a curve?"
Man, Dan Dilger's article on Apple Insider was dead on in asking "Why is Samsung's Galaxy Fold graded on a curve?"
People are always complaining when something Apple goes wrong and says that Samsung is much better.
Not true 2nd serious issue where something Samsung breaks
Galaxy Note 7 and this Galaxy Fold
Not true 2nd serious issue where something Samsung breaks
Galaxy Note 7 and this Galaxy Fold
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I’m not sure exactly how many they made but anyone projecting catastrophic loss on this similar to what they experienced with the Note 7 needs to keep in mind Samsung presented this during their Unpacked event as something of an experimental device not for the masses.
They announced in advance there would be a different level of service and warranty for the customers who signed on for one of these.
Some reviewers act like this is presented as some mass consumer product like their other phones but I thought Samsung was pretty clear it’s for the well-heeled people who can toss a little money around for the opportunity to be a test pilot for a new product class.
Agree with your notch assessment, but give me some data on the keyboards. I am thinking logically. If Apple had failure rates anywhere close to abnormal, they would be forced to address it in a bigger way. Designs always change and improve. Apple sold 18M+ Macs last year and large failure rates would be too large to sweep under the rug.
It's just like the Intel/QCOM modem arguments here. If Intel's modems were even close to a problem, Apple would need to address it in a big way.
It's just not this giant design flaw like people here keep trumpeting. It may not be the best solution, but millions of keyboards aren't broken. As I always say, if you have an issue, take it to Apple. They always take care of their customers.
Ahhh first comment dragging Apple into Samsung discussion.... Well played champ !!!!
I wish Samsung continue to try and solve it, so the technology can be refined and perfected for future launches....
What makes you say that? Isn't Samsung typically known to make excellent hardware? And if they don't, they fox it (Note 7, for example).
Yeah I think their mistake was they tested it using a machine that folded and unfolded it over a hundred thousand times.
They needed to give it to me. If it survives a week in my backpack and purses, it’s good to go!