Compare Apple's likely response: "You're charging it wrong"
It's a conspiracy!Short circuit issue in the first battery, welding defect in the second... I actually don't believe that is the case. Samsung probably do not know the issue and needed to put the blame on something obvious. Let's see the "lesson they have learnt" when the S8 explodes.
Doubtful - just looking at their secretive behavior.I wonder if Apple would have been so open and transparent?
It doesn't mean that at all. Nobody tests for stuff like this, not on that scale. Yours and some other comments demonstrate a total lack of electronic manufacturing knowledge.
A) they were one of the most expensive phones on the market, and b) they were released a year after the previous note device thus keeping their year schedule on track. How is this cheap and fast...?I blame consumers. No seriously. We want it cheap and fast... result = companies will make them cheap and fast... result = poor quality control.
People, corporations have found out the best way to get beyond a controversy is to own up to it, and own up Samsung did. While less extreme and definitely lessor in nature, the iPhone 4 antenna gate offers how most companies try to handle problems - they blame the consumer. Apple at first blamed us for holding it wrong, and they never really came clean on the cause.I'm glad they did such a thorough test and let this be a lesson for the entire industry.
So not so open when their whole brand didn't depend on it. Now they are forced to be open when $$$ are at stake. It's unforgivable how this whole thing was mishandled and yes, even covered up as revealed through email leaks where they skimped and skipped on safety testing to beat iPhone 7 to market. The company may as well go up in flames now. Any new mother and father who brings a new Samsung phone of any kind into their home after this should be seen as questionable parents. If you must go Android there are numerous better alternatives to Samsung.It's good they are being pretty open about it. Not so good it happened in the first place.
Congrats on having the first MR post I've seen using the word schadenfreude, and correctly at that. Love it! If you're feeling more Greek than German next time, I recently discovered 'epicaricacy.'There is (understandably) a lot of schadenfreude about this whole debacle.
BUT it's a good thing in wider context for every industry using Lithium batteries. Hopefully all manufacturers will be even more careful now.
Perhaps this is why they went to such an extreme measure on how they investigated it, to show they're doing everything they can.Only a fool would trust Samsung after this considering how such a serious situation was repeatedly mishandled and minimised.
After how they handled it in the first place it's the only sensible conclusion. They've proven by now to stand for little to nothing but $$$ as a company. Yes, a company must make money and some make a lot, but in my opinion for any company to be worth existing they should believe in something; anything, besides or in addition to money and power.Perhaps this is why they went to such an extreme measure on how they investigated it, to show they're doing everything they can.
Not Apple consumers, they just want it thin.I blame consumers. No seriously. We want it cheap and fast... result = companies will make them cheap and fast... result = poor quality control.
Every manufacturer tests their phones thoroughly before launch. No one does it on the scale it would have needed to find this flaw though - not Apple, not Samsung, not any of the others.Imagine the amount of money they would've saved if they implemented an 8 point battery check prior to this debacle. This is why you shouldn't cut corners on your products/services. It can cost you more in the end.
One was a minor testing rack from 5 years ago where there were no reported issues, the other was a survival rack in which the entirety of the companies face was dependent on.It doesn't mean that at all. Nobody tests phones for battery failures like this, certainly not on the scale that would've been necessary to find this siutation ahead of time. See Apple example below.
If you mean announcing a voluntary recall before the CPSC did, that's actually not unusual. Heck, Apple themselves have done the same thing before, but nobody made a big fuss over them doing it.
That is definitely a lot of phones under test! Kudos for them building such a facility to figure things out.
I once helped design and build a rack to test 100 synchronized computers at a time, and we thought that was a lot
For comparison, remember this leaked photo of a sloppy iPhone 5C test rack at the factory, with just a few dozen units under test at a time?
View attachment 685047
I still think there was never any second replacement battery. They simply took the original phones and sent them out as the so-called replacements that had the "new" batteries.So the replacement batteries had a completely different fault? LOL
Well, they did let the press into the testing lab for the 6 Plus, which affected less than 100 phones and was the owners faultDoubtful - just looking at their secretive behavior.
I'm not a Galaxy fan, never owned one, but kudos to Samsung to doing the right thing, and pulling out all the stops. I think this a nice step in the right direction to rebuilding their reputation.
For comparison, remember this leaked photo of a sloppy iPhone 5C test rack at the factory, with just a few dozen units under test at a time?It doesn't mean that at all. Nobody tests phones for battery failures like this, certainly not on the scale that would've been necessary to find this siutation ahead of time. See Apple example below.
If you mean announcing a voluntary recall before the CPSC did, that's actually not unusual. Heck, Apple themselves have done the same thing before, but nobody made a big fuss over them doing it.
That is definitely a lot of phones under test! Kudos for them building such a facility to figure things out.
I once helped design and build a rack to test 100 synchronized computers at a time, and we thought that was a lot
For comparison, remember this leaked photo of a sloppy iPhone 5C test rack at the factory, with just a few dozen units under test at a time?
View attachment 685047