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It's probably a case of "well we would of tested the replacements... BUT customers come first" so we'll just send them out "as is' or they probably never knew at that point thereWAS even a defect until the first phone blew up.
 
Short circuit issue in the first battery, welding defect in the second... I actually don't believe that is the case. Samsung probably do not know the issue and needed to put the blame on something obvious. Let's see the "lesson they have learnt" when the S8 explodes.
It's a conspiracy!
 
It doesn't mean that at all. Nobody tests for stuff like this, not on that scale. Yours and some other comments demonstrate a total lack of electronic manufacturing knowledge.

@kdarling. So your going to reply with my lack of electronic knowledge and not refute why I'm wrong to begin with? How many forum members have the electronic manufacturing or engineering experience to make a calculated answer based on the Note 7 debacle? Probably not to many.

Your post on my "Manufacturing knowledge" is a deflection away from my original opinion and post. I'm not interested or acknowledging/ claiming to have credentials based in electronic manufacturing in any particular field. I simply stating what's in front of all us, which appears to be a rushed product based not one defective phone, but two iterations with multiple defects that were released to the public.

Of course Samsung can't conduct failure tests like this, which would indicate the battery issue perhaps wouldn't have existed to begin with. Why is that even a question to begin with? I'm not questioning anything Samsung conducts with failures or in this case, millions of faulty Note 7's. I believe if this product was manufactured to the conditions it should have been in the first place, perhaps a world wide recall would not have sufficed.
 
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I blame consumers. No seriously. We want it cheap and fast... result = companies will make them cheap and fast... result = poor quality control.
A) they were one of the most expensive phones on the market, and b) they were released a year after the previous note device thus keeping their year schedule on track. How is this cheap and fast...?
 
I'm glad they did such a thorough test and let this be a lesson for the entire industry.
People, corporations have found out the best way to get beyond a controversy is to own up to it, and own up Samsung did. While less extreme and definitely lessor in nature, the iPhone 4 antenna gate offers how most companies try to handle problems - they blame the consumer. Apple at first blamed us for holding it wrong, and they never really came clean on the cause.
 
Respect to Samsung for following through with this investigation! This almost makes up for the previous gross negligence and incompetence :D Hopefully the data will be useful to the industry!
 
This is what happens when you switch to Chinese manufactured battery. Japanese made cells are best. It'll be interesting to see what happens next.

Meanwhile, Amperex Technology Limited, one of the affected manufacturers, still supply batteries to Apple with afflicted implosion (premature shutdown at ~40%) and explosion issues.


https://forums.macrumors.com/thread...-by-overheating-phone-chain-reaction.2027715/
 
So the question is, when they shipped them, did they know they were flawed?

how does a company with a long history of shipping safe batteries makes a mistake of shipping malfunctioning ones.
 
Only a fool would trust Samsung after this considering how such a serious situation was repeatedly mishandled and minimised.
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It's good they are being pretty open about it. Not so good it happened in the first place.
So not so open when their whole brand didn't depend on it. Now they are forced to be open when $$$ are at stake. It's unforgivable how this whole thing was mishandled and yes, even covered up as revealed through email leaks where they skimped and skipped on safety testing to beat iPhone 7 to market. The company may as well go up in flames now. Any new mother and father who brings a new Samsung phone of any kind into their home after this should be seen as questionable parents. If you must go Android there are numerous better alternatives to Samsung.
 
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There is (understandably) a lot of schadenfreude about this whole debacle.

BUT it's a good thing in wider context for every industry using Lithium batteries. Hopefully all manufacturers will be even more careful now.
Congrats on having the first MR post I've seen using the word schadenfreude, and correctly at that. Love it! If you're feeling more Greek than German next time, I recently discovered 'epicaricacy.'
 
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Imagine the amount of money they would've saved if they implemented an 8 point battery check prior to this debacle. This is why you shouldn't cut corners on your products/services. It can cost you more in the end.
 
Perhaps this is why they went to such an extreme measure on how they investigated it, to show they're doing everything they can.
After how they handled it in the first place it's the only sensible conclusion. They've proven by now to stand for little to nothing but $$$ as a company. Yes, a company must make money and some make a lot, but in my opinion for any company to be worth existing they should believe in something; anything, besides or in addition to money and power.
 
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Imagine the amount of money they would've saved if they implemented an 8 point battery check prior to this debacle. This is why you shouldn't cut corners on your products/services. It can cost you more in the end.
Every manufacturer tests their phones thoroughly before launch. No one does it on the scale it would have needed to find this flaw though - not Apple, not Samsung, not any of the others.
 
It doesn't mean that at all. Nobody tests phones for battery failures like this, certainly not on the scale that would've been necessary to find this siutation ahead of time. See Apple example below.



If you mean announcing a voluntary recall before the CPSC did, that's actually not unusual. Heck, Apple themselves have done the same thing before, but nobody made a big fuss over them doing it.



That is definitely a lot of phones under test! Kudos for them building such a facility to figure things out.

I once helped design and build a rack to test 100 synchronized computers at a time, and we thought that was a lot :cool:

For comparison, remember this leaked photo of a sloppy iPhone 5C test rack at the factory, with just a few dozen units under test at a time?

View attachment 685047
One was a minor testing rack from 5 years ago where there were no reported issues, the other was a survival rack in which the entirety of the companies face was dependent on.

So reports that Samsung rushed the note to market may be correct.
 
So the replacement batteries had a completely different fault? LOL
I still think there was never any second replacement battery. They simply took the original phones and sent them out as the so-called replacements that had the "new" batteries.

I have faith in Samsung though and skipped the iPhone 7 to wait and buy the S8 and the next Note.
 
Doubtful - just looking at their secretive behavior.

I'm not a Galaxy fan, never owned one, but kudos to Samsung to doing the right thing, and pulling out all the stops. I think this a nice step in the right direction to rebuilding their reputation.
Well, they did let the press into the testing lab for the 6 Plus, which affected less than 100 phones and was the owners fault
Plus the phone wasn't a securities risk to consumers
 
It doesn't mean that at all. Nobody tests phones for battery failures like this, certainly not on the scale that would've been necessary to find this siutation ahead of time. See Apple example below.



If you mean announcing a voluntary recall before the CPSC did, that's actually not unusual. Heck, Apple themselves have done the same thing before, but nobody made a big fuss over them doing it.



That is definitely a lot of phones under test! Kudos for them building such a facility to figure things out.

I once helped design and build a rack to test 100 synchronized computers at a time, and we thought that was a lot :cool:

For comparison, remember this leaked photo of a sloppy iPhone 5C test rack at the factory, with just a few dozen units under test at a time?

View attachment 685047
For comparison, remember this leaked photo of a sloppy iPhone 5C test rack at the factory, with just a few dozen units under test at a time?
two different scenarios, Samsung wanted to test ever note 7 recalled to re create the defect, this was part of the investigation.

few dozen units under test at a time
Yes when manufacturing phones you don't wait to build 200K phones and then start testing.
 
Crazy how this forum has become so anti-Apple that even in this thread, on the subject of the biggest PR disaster committed by Samsung, people are still bashing Apple and praising Samsung... Unreal.

Apple gets a lot of flak for a lot less.

And on a humorous note (no pun intended):
 

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