Screen Time - Not Working

Discussion in 'iOS 12' started by darkelipse04, Sep 23, 2018.

  1. darkelipse04 macrumors member

    darkelipse04

    Joined:
    Nov 5, 2004
    Location:
    Philadelphia
    #1
    Hello,

    Anyone else running into this kind of issue described below?

    We have family sharing enabled across three devices (Two parents with iPhones (one organizer account, one parent/guardian account) one child with iPad).

    When activating Screen Time on the parent/guardian device the iPad shows and is manageable along with all usage data.

    The organizer device can activate screen time but the iPad name will not show. It’s a blank space that can be tapped on but no usage, data or management works. Signing out if iCloud and back on has not worked. Various resets did nothing. Screenshot attached.
     

    Attached Files:

  2. Foss macrumors 6502

    Foss

    Joined:
    Sep 11, 2008
    #2
    I'm having the same issue. If you go to your iCloud account, Family Sharing, do you see Screen Time as Off as well? I can't for the life of me figure out how to turn that on.
     
  3. Jutah macrumors regular

    Joined:
    Mar 30, 2012
    #3
    same issue here. Looks weird because at the first try everything was fine. Then, out of the blue, it started to retuned the "blank" box. Did you find a solution in the meanwhile?
     
  4. darkelipse04 thread starter macrumors member

    darkelipse04

    Joined:
    Nov 5, 2004
    Location:
    Philadelphia
    #4
    No solution yet. Apple just took additional diagnostics for more information.
     

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3 September 23, 2018