Things are changing at Apple and it truly sucks. I've been an Apple customer since the first iPhone...have two iPhones in the house, an Apple TV, two iPad 3s and two Mac computers. One reason I've been so loyal is because Apple has always taken care of me when I had a problem. I knew that if something didn't work, I could walk in and they would help me out. Well, it looks like those days are gone. My iPad 3 has wifi connection problems. The signal fluctuates between full strength to weak to completely dropping out (wifi logo disappears) and then it comes back by itself. My iPhone is fine, my wife's iPad 3 is fine...my old iPad 2 was fine on the same network. Made an appointment today at the Apple Store and because they could not replicate the problem in store, there is nothing they could do, as they worded it. I expressed how disappointed I was and how in the past, they would swap it out to make the customer happy to which they said that their policy has changed and they can no longer do that. Such BS...wasted over an hour driving there and back, 50 miles roundtrip, wasted gas and no help.